Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

We absolutely love this LEGO store and the owner is a huge reason why. He always takes the time to…read moretruly listen to our son and patiently waits for him to get his communication out instead of rushing him. Even more importantly, he talks directly to our nonverbal son, which means so much to us. He consistently goes above and beyond trying to help our child find exactly what he's looking for... even when the item apparently only exists in his imagination Kindness and patience like that cannot be taught, and it's rare to find businesses that make neurodivergent kids feel so genuinely welcomed and valued. We always look forward to stopping in and are so grateful to support such a thoughtful local business.

This is the place to go for any of you Lego or other brix projects . The owner is great , helpful…read moreand very friendly. Will take whatever to help his customers. I was surprised when I went there and asked if I could find replacement parts to finish my non Lego project. And after searching multiple other sources , uneventful , this man got me everything I needed to complete my project. I will be purchasing future projects from this business. Highly recommended. SO HAPPY I COMPLETED MY HELICOPTER !! THANK YOU !!

Fake establishment don't answer phone calls or emails it's really frustrating there is absolutely…read moreno one in Arizona to help with drone repair every repair service seems to be run by unreliable douche bags.

Bought a drone off of Amazon - got mostly good reviews - it flew as well as the worst reviews…read moresaid...went looking for someplace in town, and found Valley Drones in the PV Mall. Went in and explained what we were looking for - a couple of questions, some good recommendations, left with what we needed - works great! Why buy the wrong thing without talking to someone who knows drones? Drop by - they'll hook you up!

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

I've spent thousands at this store over the last year and generally accepted that some prices run a…read morebit high because stores need to make money. Recently I found a Charizard card marked at $11 that appeared significantly undervalued compared to market price, even considering the minor print lines. When I went to purchase it, the employee took the card to the back for several minutes and then returned saying the owner had already sold it online. They weren't able to show the sold listing or provide any verification. Maybe it truly had sold elsewhere already, but the situation felt poorly handled and honestly damaged my trust as a longtime customer. Inventory mistakes happen, but transparency matters.

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

The place is legit! Hands down the right place to go for…read moreTraxxas parts The shop owner is down to earth and doesn't treat you like an idiot like some other shops do. Definitely 5 star shop for parts and customer service.

I would avoid this location. Bought at LaTraz Teton on Wednesday, charger "fuse" went out…read moresupposedly. When we my wife took it back up today to inquire and seek assistance, they said it was our fault and to go buy a new fuse. They obviously don't know customer service and how to treat customers.

what do you do when your nephew sends you an email from halfway around the world asking for help on…read morea pinewood derby car which needs to race in less than a week? if you're the simonster, the first thing you do is curse out your brother for waiting this long to start building the car. the second thing you do is google how championship-winning pinewood derby cars are made. evidently it's all about physics: minimize rolling friction while maximizing gravitational push. competitors can go absolutely bonkers trying to make their cars go faster, including tungsten weights, precision-machined wheels/axles, super slick finishes, etc. since i had to send the parts halfway around the world, i really wanted a shop that had everything i needed and would be able to ship it immediately. maximum velocity conveniently already assembles that best go-fast components into kits, so all i had to do is combine a speed kit with some weights and decals to give my nephew the fundamentals of a cool, fast car. elisa, one of the owners, was super helpful, and placing my order including next-day international shipping was a cinch. unfortunately with such time and distance constraints, i'll have to leave it up to my non mechanically-inclined brother to help my nephew assemble and tune the car this year, but you can bet that next year uncle simonster is going to custom engineer the fastest car on the track and kick all the other kids' butts!!! oops, i mean i'm going to help my nephew have as much fun as possible... =P

From the owner: Offering everything you need to build a pinewood derby car that reaches maximum velocity. We have…read moreparts and supplies for races sponsored by BSA, Awana, Royal Rangers, RAs, Y-Guides, and other organizations.

Hobby Lobby is located in the Scottsdale 101 shopping plaza. I came here to find a Pentel eraser…read morerefills. After checking out a few items in the front of the store, I headed to the art section. I was able to find the eraser refills I was looking for. Shared parking lot.

This store is well organized. Good customer service. My mom likes coming here and getting quilt…read morematerial. They have a nice selection of fabrics. Lots of cute decor for the holidays.

They help u a lot amazing business I recommend it the lady at the front really helped me and there…read morereally friendly. They know what they r doing

If you are a sports card "investor" or "flipper" this may be the place to go for you so seriously…read moregive it a shot. I am simply a collector with my 7 year old daughter and this place is not suited for that. The prices on all boxes and packs are high and there are not any "cheaper" bins for my kid to go through to pick out cards she finds cool. I came to the hobby shop for that so it wasn't like shopping on eBay. The kid at the counter was very friendly and clearly willing to work out deals on higher end stuff and again, may create a great experience with someone in the business of cards, but if my kid wasn't getting anything, I wasn't either.