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    Brickworx

    3.5 (11 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 1 month ago

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    3 years ago

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    Stuart O.

    Thanks for the opportunity sir!

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    KC Pier - After completion

    KC Pier

    (6 reviews)

    We initiated service from Brian at KC Pier awhile back. He's been working with us through the…read moreentire process once we got an engineer assessment on our foundation issues. Brian provided explanations on their services and what best solution along with videos to watch. Upon our Production date, the crew arrived was professional, exemplary work site management by Sebastian and the crew cleaned up well from digging and concrete removal. For second part of implementation for foundation injection the next day, Luis and crew was also professional, explained what they needed and even allowed the additional work we needed! We had an issue with our washer drain and they ( Brian, Luis and Damien) came back to investigate, assess and determined it wasn't a break from any digging. We appreciate everyone with KC Pier. The office ladies, crews and Brian are top notch! We are extremely happy with results from the piers installed that provided better leveling and stability. Only time and weather we endure will see how the seals and membrane applied works but we are confident things will hold up well as intended.

    hired this company in October 2022 to place 8 piers on a portion of our home that had experienced…read moresettling. I was pleased with the experience and was given a lifetime warranty on the piers against further settling. Fast forward to September 2023 - not even a full year later - we have new cracks in our walls and significant bowing in our floors. These are obvious signs of settlement. I called the company and they won't send someone out for an entire month to come look at their failed product. This isn't even the scheduled job - this is just to come look and assess it!!! I assumed they would prioritize an issue that was under their warranty and I'm shocked at their complete lack of customer service. They had great customer service until their initial job was done. Sounds like once they get your money they don't care about failing piers. Also, the person answering the phone told me some settling is normal and totally discounted my concern. I understand some settling happens after the piers are initially installed, but enough settling a whole year later to create new cracks in our walls and bowing in our hardwood floors?! Then what is the point of pier installation and this warranty that says "should any of the piers experience settlement, KC Piers will make any and all necessary adjustments and replacements at no cost to the owner"? I am so disenchanted with this company. Don't buy into their lifetime warranty or their charming customer service at the get go. It sounds like they don't prioritize or care about their customers under warranty. Take your business elsewhere is my recommendation! Go find a different company that will actually prioritize their warranties and validate their customers absolutely valid concerns with their products. I will update this review after they finally come out to update if they resolve our concerns or not. I hope they choose to keep their word to fix their failed product.

    Falcon Foundations - Pushing the wall back with hydraulic devise one of the workers invented

    Falcon Foundations

    (14 reviews)

    Brookside

    Deeply Disappointed - A Cautionary Tale…read more If you're a new homeowner looking for reliable sewer work, I strongly urge you to look elsewhere. Our experience with Jonathan Jennings and his company was nothing short of a nightmare, and we feel compelled to share the details so others can avoid the same frustration. The project was initially estimated to take one week. In reality, it dragged on for nearly two months. From the very beginning, communication was abysmal. We were repeatedly told that our water would be turned back on by the end of the day--only to return home to a house with no running water. This happened multiple times, and each time we were left scrambling to make alternative arrangements. Jonathan's bid on the project was inaccurate. He assured us that the work could be completed without cutting into the driveway. That turned out to be false. Not only did the driveway have to be cut, but Jonathan also refused to complete the concrete repair in a reasonable timeframe. To make matters worse, he demanded full payment before the driveway was restored, claiming it was a "separate job"--even though the need for driveway work was a direct result of his own miscalculation. As the delays mounted, so did the excuses. Eventually, Jonathan began screening our calls and refusing to respond, even while our home was still without water. This level of unprofessionalism is unacceptable in any industry, but especially when dealing with something as essential as a home's water and sewer system. To top it all off, near the end of the project, we discovered that no permit had been filed with the county. We had to personally call and confirm this with the county office. Only after we confronted Jonathan did he finally submit the permit. When the inspector came out, the project failed inspection due to multiple errors--further delaying completion. There were other issues as well, but frankly, this review is already long enough. The bottom line is this: communication and honesty are the foundation of any reputable business, and this company demonstrated neither. What should have been a straightforward project turned into a stressful, drawn-out ordeal that left us without basic utilities for far too long. I would not recommend this company to anyone--especially not to new homeowners who are already juggling the challenges of settling into a new place. Save yourself the stress and hire someone who values transparency, accountability, and customer service.

    requested for foundation repairs, including I beams. They charged 600$ to cut Sheetrock and haul it…read moreaway. They left it. They also did not file a permit with the city. Terrible work all the way around. Not completed on time.

    Brickworx - masonry_concrete - Updated June 2026

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