This place overall was not impressive the saving grace is they had a girl working there, without…read moreher I am not 100% sure I would gotten served. She seemed a little unsure if herself, please involve her in service and other things she is your only hope for lady buyers

I've been bringing my bikes to Michael's in Chaska for nearly a year and have been very impressed…read more John and his team are a great asset to the community-responsive, honest, fair priced, and passionate about bikes. I've brought them road bikes, an Xtracycle, a fat bike, and a tandem recumbent for service. Always done in a few days and never had to bring anything back because it wasn't fixed properly. These are good guys, enthusiastic about cycling regardless of type and being an integral part of the community.

Excellent work on our 30 year old tandem bike. Rides like new. Strongest recommendation if you need…read morework

A sweet friend and I were roaming downtown Shakopee and this shop happened be open. Our curiosity…read moregot the best of us. We just had to stop. Very clean shop. Awesome, friendly owners a as t the front desk that were available to answer all the questions my guy asked. Absolutely awesome bike shop!! They had lots of fun bike tassels, bells and lights available to purchase. They sell both new and used bikes. They had some cool bikes that brought back some childhood memories. They also have a large room that they do bike repair in. If you are in the area and have some bike needs (or looking for some fun accessories that you aren't finding elsewhere), I highly suggest popping in and checking them out!

Fantastic owners, great staff that care about affordable services for their customersread more

Good rental, honest and actually gave me a better price than they had to as we had finished earlyread more

Helpful staff and good selection and stock of name-brand bikes. This is the place to go for Trek,…read morenow. You also get one free annual service tuneup with a bike purchase. If your bike needs service, plan ahead. Mine had a recall notice and because I dragged my feet until early April to bring it in, they had my bike for almost a month. I am sure if I'd scheduled sooner or brought it in during almost any other time of year this would not have been an issue. They did a great job on the repair and even as I was about to roll it out the door a staffer noticed the handle grips were loose and tightened them up for me.

When you walk in you will notice 200 bikes available to purchase - mountain bikes, kids bikes,…read moree-bikes, road bikes, gravel bikes, casual fitness bikes and city cruisers. The sales people take their time to answer questions, provide tips as well as take the time to guide you toward the the right choice. The service department is top notch. I have been using them over the last 10 years.

New location is 416 11 Ave S in Hopkins. Still my favorite bike shop in the area. Good mechanics…read moreand reasonable prices.

I had our new Kent recumbent Trikes picked up to check all connections due to a review I read. They…read morefound a lot just hand tight. The Trikes were without accessories so I had Tonka Cycle order rear lights, front reflectors, bottle holders, rear view mirrors, phone holders, a light attachable to my helmet for night biking, a bag with tools in case of flat tires, and a tire pressure pump. We had to start from scratch since we hadn't biked for 20 years.They did an awesome job and a very reasonable price for all of this. I would highly recommend them!

This shop is conveniently located but based on their service i would certainly drive out of my way…read more They are honest, quick and understand the little things that go a long way with customers. My last visit could have easily resulted in a new derailleur system but they provided some quick adjustments and lubrication to restore a rusted system. Ill be back.

Eden Prairie store I…read morewas sold a bike rack and told if I had any questions when I assembled to just ask. Well I couldn't get one screw to work and when I called back the man on the phone said to drop by they would be happy to help, very friendly. Unfortunately when I arrived the staff was annoyed, blamed me for the screw issue, a part was missing, actually fell off and fell into the box, which I didn't see. He was irritated I was asking questions, he was very impatient and rude. I returned the $300 bike rack. If he would have taken the 15 minutes to help me you would have had a sale. I've always had positive experiences there. Not today.

Jon did a good deed by restoring and returning a bike I dropped off recently at St. Louis Park's…read moreclean-up day, where the City will dispose of your large unwanted goods. I gave them my 30-year-old Trek 730 that had fallen into a bad state of disrepair because I hadn't ridden in so long and hadn't maintained it. I had regrets afterward, because I had loved that bike, which fit me just right and had taken me many miles. I had thought it was probably too far gone to be repairable and figured it might have gone to the scrap heap. But I contacted the City of SLP, anyway, to ask. A few days later, their solid waste manager contacted me and said the bike was being reconditioned at Jonny Rock and that I could get in touch with them. This I did, and Jon contacted me when the work was done. There it was, my old bike, completely restored and ready to ride again. Better yet, Jon said he was only charging me for the repair as if I had brought it in on my to be repaired rather than charging me for the bike as if I were a new person coming in to buy.

I got their e-bike tuneup and put on new tires and pedals. I told them about the squeaky brakes…read more When I got the bike back-- everything is ,h better than when new. Rides silently, braking is effective and silent, the ride itself is much smoother even on rough pavement. Their extra effort paid off and I'm grateful.

Its 10:04 - store is not open. One of the associates who is also waiting - says,"yeah, these guys…read moreare always late". Not a great endorsement. 10:10 - still waiting... time to go to Dicks.

Great customer service at this location. Very helpful and knowledgeable. I have bought and sold…read moreitems at this store and their prices are very fair.

Stopped by to get my brakes checked out. Danny made some adjustments on the spot and I was on the…read moretrail a half hour later. Best bike shop ever!

Really crappy attitude. I've purchased high-end bikes from them and am a member of their Fanatic…read moreclub. When I brought my fat bike in for tubeless tire swap they quoted me a time of 5 days. Today, five days later, since I had not heard from them, I called to check on the bike. They told me it was not ready and that it would be another 2 weeks. After some conversation they moved things up but the attitude over there is severely negative. Will definitely find another shop from here out.