Some of the best, most skillful bike repair in town -- and a great place to test ride and select an…read moree-bike or a cargo bike. I purchased my Tern GSD here, and have had it and many other cycles serviced here many times. They've always done right by me. They were fantastic for the bike purchase: they let me spend hours test riding different models, and their extensive advice about configuring the Tern was 100% spot on -- from big stuff like the tradeoffs between rear rack / seat options down to tiny details like getting a quick-release key clip on my keyring for the wheel lock key. Wait times for a full service can be long: schedule in advance! You may find cheaper tune-ups elsewhere, but at Perennial you'll get more than your money's worth. They've always been really thorough and thoughtful, tracing subtle noise issues to the root (like the fact that I had the front and back wheels swapped on a bike where they're actually infinitesimally different sizes!). They've made some preventative suggestions that were spot on, such as a nonstandard front mud flap to protect the e-bike motor in winter riding. It's a small shop, and the accessory selection is pretty small. If you want a helmet, for example, you might find more choices elsewhere. But if you want to purchase or service a bike, this is a great place!

I have been a longtime customer of Perennial Cycle and have spent a significant amount of money…read morehere over the years, including purchasing a Yuba Spicy Curry and accessories totaling at least $7,000. Most recently, I came in with my daughter on my Tern HSD to buy several accessories: a Tern Captain's Chair, Tern front loader basket, Tern saddle, and a Yuba Crescent handlebar. The total after tax was $643.12. I rode the bike there specifically because these are cargo bike accessories and fit matters. After purchasing them, I asked whether the shop could install them, since the items clearly would not fit on the bike otherwise and I needed to get home with my daughter. I did not receive a clear answer about whether installation was available, whether there would be a fee, or whether they had time to do it that day. Instead, the interaction became confusing and uncomfortable. I was willing to install the parts myself on site, and I had an Allen wrench with me. I only needed to borrow a 10 mm wrench briefly to hold the nuts that came with the accessories. From across the store, a mechanic I had not interacted with shouted that they "don't rent out tools for stuff like that." I explained that I had just spent over $600 in the store, had spent thousands there previously, and simply needed a basic tool for a short time so I could safely get home with the accessories I had just purchased. The salesperson still could not give me a clear answer and seemed not to understand what tool I was asking for. I ultimately said that I could either return the items or borrow the tool for about 20 minutes. They refused to lend me the tool, so I returned the entire purchase and left. What bothered me most was not just the refusal. It was the lack of clear communication, the dismissive tone, and the unwillingness to help solve a very basic problem for a customer who had just made a substantial purchase and had a child with them. I have worked in bike shops myself, and my experience has always been that shops help customers with newly purchased accessories, especially when the issue is as simple as installing a few bolts or briefly lending a common hand tool. I left feeling like my business and loyalty did not matter. I expected much better from a shop that specializes in exactly these kinds of bikes and accessories.

Helpful staff and good selection and stock of name-brand bikes. This is the place to go for Trek,…read morenow. You also get one free annual service tuneup with a bike purchase. If your bike needs service, plan ahead. Mine had a recall notice and because I dragged my feet until early April to bring it in, they had my bike for almost a month. I am sure if I'd scheduled sooner or brought it in during almost any other time of year this would not have been an issue. They did a great job on the repair and even as I was about to roll it out the door a staffer noticed the handle grips were loose and tightened them up for me.

When you walk in you will notice 200 bikes available to purchase - mountain bikes, kids bikes,…read moree-bikes, road bikes, gravel bikes, casual fitness bikes and city cruisers. The sales people take their time to answer questions, provide tips as well as take the time to guide you toward the the right choice. The service department is top notch. I have been using them over the last 10 years.

Jon did a good deed by restoring and returning a bike I dropped off recently at St. Louis Park's…read moreclean-up day, where the City will dispose of your large unwanted goods. I gave them my 30-year-old Trek 730 that had fallen into a bad state of disrepair because I hadn't ridden in so long and hadn't maintained it. I had regrets afterward, because I had loved that bike, which fit me just right and had taken me many miles. I had thought it was probably too far gone to be repairable and figured it might have gone to the scrap heap. But I contacted the City of SLP, anyway, to ask. A few days later, their solid waste manager contacted me and said the bike was being reconditioned at Jonny Rock and that I could get in touch with them. This I did, and Jon contacted me when the work was done. There it was, my old bike, completely restored and ready to ride again. Better yet, Jon said he was only charging me for the repair as if I had brought it in on my to be repaired rather than charging me for the bike as if I were a new person coming in to buy.

I got their e-bike tuneup and put on new tires and pedals. I told them about the squeaky brakes…read more When I got the bike back-- everything is ,h better than when new. Rides silently, braking is effective and silent, the ride itself is much smoother even on rough pavement. Their extra effort paid off and I'm grateful.

probably fine to drop off a bike and have them do work on their own time. i wasnt notified when…read morethe part was in.. when I did follow up they said It was there and that a mechanic could take care of it that same day. i hopped on my bike and got there within 20min. to stand around and wait another 40min. with no end in sight.. I figured Id just take the part and have my bf install it since a line was forming and I didn't want to stand around another hour for the labor. but I couldnt take the stem because supposedly I owed another $8 in taxes for the part I had purchased over a week ago.. $8 tax on a $30 part - you do the math. I just returned it said no thank you.. super waste of time.

NEW location in Marcy-Holmes neighborhood since the West Bank store (on S. 6th St is now closed)…read more Large selection-and what they don't have at this location they can get from one of the other 7 stores. They do service MOST bicycles but not all e-bike motor (check with them). When I visited the store (looking for a new pannier), the older female salesperson was SUPER helpful and knowledgeable. She wasn't interested in making money off of me but helping me find what I really wanted/needed. Parking is much better at this new location. Also, the Roseville Freewheel is now closed.

Consistently pro service. I'm not an avid biker. Picked it up during COVID and ride 2-3 times a…read moreweek when the weather cooperates. Not at all in the winter. Still get my share of flats, squeaks, and things breaking. Not a do it myselfer, so this is where I come. Staff are friendly and sometimes are able to make the repair on the spot. Their COVID protocols are a bit stiffer than most places these days. Very pleased this place is nearby.

Hometown feel with professional expertise. GP is great! Have a [dumb] question? They'll answer it…read morefor you without making you feel stupid... looking to upgrade? They'll spend some time getting to know your riding style and find something that works and is within your budget, without the relentless attempt to up sell - unlike a certain bike shop up on Snelling... (would rather not mention the name right N.O.W.) Every time I've been in there I have found the staff to be knowledgeable, thoughtful, and professional. The kind of people you'd be happy to invite over for a back yard BBQ.

New location is 416 11 Ave S in Hopkins. Still my favorite bike shop in the area. Good mechanics…read moreand reasonable prices.

I had our new Kent recumbent Trikes picked up to check all connections due to a review I read. They…read morefound a lot just hand tight. The Trikes were without accessories so I had Tonka Cycle order rear lights, front reflectors, bottle holders, rear view mirrors, phone holders, a light attachable to my helmet for night biking, a bag with tools in case of flat tires, and a tire pressure pump. We had to start from scratch since we hadn't biked for 20 years.They did an awesome job and a very reasonable price for all of this. I would highly recommend them!

Fair prices and great service. I'll be back for future tune ups. I would recommend for a local…read morebike shop.

I moved to the neighborhood a few months ago, in the middle of a polar vortex. When the snow…read morefinally melted, I was pleased to discover that a bike shop was a few blocks away. I stopped in while on a walk, and met Tommy. We chatted, and I said I would bring my bike in soon for a tune-up. When I returned a few days later, Tommy remembered my name, and told me the bike would be ready within a few days. I was pleasantly surprised to get a call the next day telling me that my bike was ready. I was short a few dollars (there was a flat they repaired, so the cost was a little more that the basic tune-up). Tommy let me take the bike, and said I could stop by whenever it was convenient to settle up. I was very pleased with the tune-up, and the genuine interest that Tommy, and his assistant, showed. They were both very personable, knowledgeable, and welcoming. Not to mention, trusting. Highly recommend Tommy T's!

They are permanently closed - so really can't review them. They used to be great, sad that they no…read morelonger are in operation

I bought a pair of good road bike shoes form them. They were an older pair, and broke about 2 mo…read moreafter purchase. They supposedly worked with Bontrager to replace but I had to keep checking back only to find the claim was not filed the first time around and 2nd time they refused warranty. I called trek myself and they looked up the claim explained the process and said it refunded the purchase price, but since it was a close out they would refund the full price so that I could get a comparable pair of shoes. The store should have been the ones to work with them, not make the customer do that! I have been without shoes now for over 3 weeks in prime riding season. THIS shop does not loom out for customers. All it took was a quick call to trek to sort things out!!! Now they are shipping the correct shoes based on MY CALL to trek. All they needed to do was call..... such a disappointment. Even the trek representative said most of the time a shop will call to fix the problem.