my bride to be purchased her dress here and we couldn't be happier with the experience, they are attentive, caring, and make sure the dress matches the bride (and the budget!). Could not ask for a better experience. read more

Found the perfect dress with the help a very talented staff! Great selection and prices!

The appointment was rushed the elderly lady Linda was NOT nice. We were finically profiled and shown dresses that looked like rags and were ugly she kept hyping up the dresses for a quick "sale" we didn't have a budget and wanted to see what would make my sister feel like a princess and this place failed miserably! Such a shame for having a business! Zero stars read more

I had a great time trying on dresses here! Kirstin new exactly what I was looking for and showed me a ton of dresses in my budget! They have a huge selection of gorgeous dresses for every body type! They really make it easy for you. Highly recommend going here for your dress! read more

Bridal Chateau - This is a Casablanca! #casablanca25k - Bridal Near Me - Berwick, Pennsylvania

What a great experience! Found the perfect mother of the Bride dress here. Workers are attentive and professional. Alterations were done perfectly the first time! Nice selection too! read more

I found my perfect wedding gown here!! The ladies were so welcoming and made me feel so confident. Any bride needs to make a stop to shop for her gown here! read more

So pleased with the experience they gave my daughter. Every eager to help, and find the perfect dress that she was looking for. Even though we were late for the appointment, Kathy was very accommodating and courteous to our group. She found the perfect dress for my daughter. read more

Wonderful experience finding my dress! However, I do not recommend getting your fitting/ alternations done here! I was there seven times for a fitting and my dress was not ready until 5 days before my wedding. My bustle on my dress broke after our first dance! Take your dress elsewhere for fittings/ alternations!! read more

I had a wonderful and memorable experience here! I had some dresses I picked off of Pinterest that I liked so when I got there I showed them to the ladies helping me and one had the PERFECT dress in mind for me! She explained all of the dresses to me and then I tried on the dress she had in mind and 10 more after that just in case. I ended up going with that very first dress! What a priceless experience, I felt like a princess the whole time! :) Thank you Bridal Chateau! read more

The ladies at Bridal Chateau were so amazingly kind and helpful!! They turned a stressful job (choosing a wedding gown) into a pleasant experience and helped me find my dream dress in one appointment!! read more

What an incredible journey it was to have chosen the gorgeous Casa Blanca dress from Bridal Chateau as my wedding dress! Everyone was so professional and made me and my family feel comfortable the entire time! From saying YES to the dress, to my final fitting, it was simply perfect!!! Thank you again to the entire staff!! Everyone LOVED my dress!!! read more

Wow, I had an amazing experience here two weeks ago and I can't wait to go back tomorrow for my next appointment. Kathy was amazing and the three hours (yes 3 hours!) we spent with her flew by and were memorable and awesome. We had so much fun, but she really paid attention to what I was interested in, asked all the right questions and read my body language. I felt like a Barbie doll. The entire staff was so friendly, helpful and welcoming. The owners made it a point to let us know that they could make any and all alterations to any gown and add or take away anything. Great customer service. I'm looking forward to purchasing my gown through them. The location is beautiful too. It's a big, old house with gorgeous wood work and comfortable chaise lounges - I didn't want to leave!! Tip - they have a parking lot right across the street! read more

Just went here this past weekend with Marissa C., aka The Future Mrs. Spicy Turtle (haha) and was blown away. The place itself is absolutely gorgeous -- it looks like the inside of an old mansion, with different alcoves for trying on gowns. Prices are reasonable (especially compared to where we live in Northern NJ). And most importantly -- the staff is so friendly, attentive, patient, and goes above and beyond to make your experience so comfortable and enjoyable (Props to Kathy!!). You never feel rushed and they are more than happy to let you try something on five+ times until you're really sure it's "the one!" They even let Future Mrs. Turtle wear her chosen gown all around the shop and get comfortable with it for as long as she wanted. They really understand what you need and they do everything possible to ensure this is not one of the wedding decisions you need to stress about. Marriage isn't exactly around the corner for me personally, but I can tell you, if it ever happens I will DEFINITELY be coming here to look for my gown -- despite the fact that it's about a three hour drive from where I live -- WORTH IT. Will update you guys when the time comes! read more

I have nothing but praise for Terri and her team for the best experience a bride could have for her wedding. I have purchased a minimum of 4-6 dresses from Bridal Chateau since high school (prom gowns, special occasion gowns, etc.) I have always received the same treatment and excellent alterations done by Terri. Everything that I wanted for my dress and bridesmaids came out great. I have never been disappointed and highly recommend their shop. read more

Below is my review from Facebook. The Bridal Chateau even pretended to be someone else and commented back. Once they realized their mistake they deleted the comment. Sad but true I can honestly say this is my first time ever writing a review online for anything. I was never treated so rudely by any business in my life that I believe I have to share my experience. A buddy's wife got her dress from this Bridal Chateau in Berwick. They decided to get the tuxes for the groomsmen here as well. Living out of the area, I drove down one day when they were open. I was the only person inside the business and there was two coworkers. One nice coworker pointed me in the direction of the desk. There was an older lady, short hair, with glasses sitting at a desk in a back office. The woman said in a rude manner to me "Do you have an appointment?" I informed her that I did not have an appointment but would wait around until they can help me. The rude woman asked me the name of the wedding party. After I told her the name of the wedding she said they have no record of the groom getting the tuxes from their business. Please keep in mind she did not look up anything on a computer, nor did she look into any folders, or papers on her desk. She just bluntly stated in a rude manner they have no record. I stood there baffled for a minute or two by her lack of effort to even remotely help me. I just said "okay" and began to walk to the exit. As I was walking away I heard her say something under her breathe about making an appointment. Clearly I was not being helped because I did not make an appointment and the shop was completely empty at the time! I called the groom to inform him of my findings. The groom called the store and they told him they have everything on file and for me to stop down. A few weeks later when I was able to go back to Berwick I made an appointment. I dealt with a different lady who was nice and gave me different pants and jackets to try on. All is well for me, but not the rest of the wedding party. Many of the groomsman went down together to get fitted for the tuxes. The older woman and another coworker did not give them pants or jackets to try on. They were trying to tell the groom he was four inches bigger in the waist than he actually was. He told them their measurements were incorrect and to order him a pair two sizes smaller. They did so at his request. Unlike when I tried on clothing at their location the group of guys did not. Most likely because this older woman didn't want to take the time and have six men try on jackets and pants. Well on the day of the wedding the best man's pants were high waters. The vest for the ring bearer was a different color, and two other groomsmen's pants were too big for them. This is a direct result of their lackadaisical approach to a large group. The place was able to get the ring bearers vest over nighted to the store. However, when the groom called to report the wrong color vest, the woman on the phone replied "we don't make mistakes here". I understand the warehouse most likely screwed up the boys vest. However the sheer arrogance of the place to claim they don't mistakes was refuted by the measurements for many in the wedding party. I have read many good reviews about this place for dresses. So I can say the dress the bride wore was very pretty. Although I highly recommend going elsewhere for tuxes. My fiancée and I are getting married in early 2016. After my horrible experience with the Bridal Chateau I can guarantee she will not even go to them to look for dresses. Perhaps if the older lady knew I was engaged I may have been treated better? Regardless, I never expected to be treated so badly by a small business. Like I stated earlier I was so displeased, I felt the need to write my first review for anything. Sorry for the novel! read more

Bridal Chateau - This is a screen shot of the Bridal Chateau pretending to be a customer commenting on my review. See Facebook for the rest. - Bridal Near Me - Berwick, Pennsylvania

I visited the Bridal Chateau after hearing two different people recommend it (only one of which bought their dress there - the other had heard they did good work but had never gone). Upon arrival I was told by one of the owners how many dresses the Bridal Chateau has and all the rooms they have them. As soon as I met the woman who helped me and described what I wanted (a simple chiffon dress or a light and slim tulle gown), we proceeded to walk through the main dress room. She pointed at all different dresses telling me I wouldn't like them because they weren't the style I was looking for but to feel free to look at them. She could have offered different suggestions on what I could do to slim down the dresses or other options, instead, she barely helped and didn't pull dresses. My mom and I to push through each dress to look at it -- through a bag -- since no one helped to open the bags for us. I decided to try on two dresses and was told to imagine it in my size -- other bridal shops I attended used clips to pin back the dress so it was fitted to me. After I said this, one clip was produced. At one point in trying on the dresses Linda asked me if I needed help getting the dress on. I said "Of course I need help! This is a huge gown!" On my way to the dressing room, I noticed another room in the back of dresses. I asked what that was and Linda said I wouldn't want to go look there because those were all old dresses and the sale room. I said I want to go to the sale room! While wearing the second dress I had tried on, Linda said, why don't you go look in the sales room now, instead of getting changed again? So I waddled, barefoot, holding up this monstrous gown, and shuffled into the sale room to push more dresses apart to look at them while the woman helping me stood behind and chatted to me. This was all while I was barefoot and trying to hold up the dress I was wearing to not fall down... The whole time I was trying on dresses, more and more Bridal Chateau workers flocked around me complimenting each dress I try on. I could have put a paper bag on and it would have been "the one." But don't try to take a picture of yourself! That's not allowed. Signs are all over prohibiting that. I think Linda and the male owner and the few other shop girls could tell I was not loving the scene. I asked Linda if I could look upstairs at dresses, she told me no that those were dresses already purchased -- I don't know why I couldn't look and have another ordered but.... After I had gotten dressed, a woman comes down the stairs and asks me what I am looking for. I find out this is the other owner. After telling another person what I am looking for (and showed pictures) she asked if I would try a dress on for her to see what I am looking for. I don't know why I needed to try a dress on to show her what I was looking for when I had pictures on my phone of what I wanted. She ends up asking me to try on a few more dresses that she has selected. It turns out one of the dresses I tried on WAS ALREADY PURCHASED AND OWNED by someone else! I immediately thought, "Why would I ever buy my dress here?! They'll let someone else try it on!" The owner proceeded to explain to my dad that they don't allow photography because her girls work so hard and devote so much time to each bride and then people snap a photo, find it online, and buy it for cheaper.... Why doesn't she just lower her prices from the starting average of her dresses $1200? She also said how sometimes they have to take the dresses to get dry cleaned because some girls try on the dresses without panties... EW! In the end, my dad was allowed to take a picture of me and if I bought the dress that day "$300 off!!!" --- You have 'til Tuesday!," the owner kept repeating. I felt like I was being sold a used car by a pushy salesmen. Also shows how much mark up is in the dress. I was also told how awful a chiffon gown would be and how badly it would wrinkle. Me sitting while my helper was sitting next to me, lady owner in front, male owner sitting far to my left, and two other shop girls standing and watching. I felt surrounded and suffocated and pushed. I walked away without buying the dress, and I didn't call back Tuesday. read more

This is definitely the place you want to shop for all of your bridal party dress needs. The selection of dresses are endless and the attentiveness and comprehensive care received by the entire staff is incomparable to other bridal stores. Terry's attention to detail is viewed as though it is her own daughter's wedding. Rachel and the entire staff put such genuine care into executing each detail wanted in the dress that it makes for the perfect experience. With all of the stresses of wedding planning they truly make this experience enjoyable and stress free. I highly recommend and look forward to doing business with them again for friends and family. read more

My sister and I both got out dresses here. They are attentive and they have so many dresses. My sister got her dress here first. She traveled an hour for her dress. I was with her and loved how they treated my sister and the rest of my family so I knew this is where I would get my dress. I live three hours away from this bridal shop but it is completely worth it! read more

They are unbelievable here. They have the most amazing dress selection. The ladies are extremely helpful. I would recommend this place to anyone for their wedding dress. The only downfall is that they don't have much of a selection for bridesmaid dresses, but I still have to give them 5 stars for the amount of dresses they have and how helpful they are. read more

Would not recommend this place to anyone. Very nasty staff, made one of the Bridesmaids cry when picking up her dress. Another Bridesmaid dress was first too small, then too big, did not gain or lose weight. But the worse part was the Bride Dress, they were to sew a strap on, sewed in wrong place, said they could not do anything about it, made dress bunch up in front and back, had to have someone else fix dress 5 days before wedding. I have 2 more daughters, will never go back again. If anyone does go there, DO NOT let them alter your dress. My Mother in law also bought dress in past, and said she wanted to cry, it was too tight. read more

I went to the Bridal Chateau this past week. It was my first time trying on wedding dresses and I had a fabulous experience. Bridal Chateau had a great selection of gowns to try. My consultant, Flavia, was amazing. She made suggestions, brought back great gowns, and never made me feel pressured to get anything. Although I didn't buy anything that day, I had a fabulous experience and would recommend this store to anyone. read more

I went to Bridal Chateau this weekend to look for my wedding dress. Everyone at Bridal Chateau was incredibly nice and helpful!! Initially, I was a bit overwhelmed because the person helping me told me and the people with me to look around at the dresses and choose whichever I wanted to try on. It is so difficult to see the dresses through the bags, and I had no idea what I was looking at/for! But after pulling many, many dresses, I started trying them on. There was no limit to how many dresses I could try on, and I was never rushed, despite the store getting increasingly busy while I was there. After understanding what I liked, the attendant helping me also pulled some other dresses she thought I would like. I was able to try on dresses I liked multiple times to make sure I made the right decision. They also helped me pick out a veil that seemed to be made for the dress I purchased. The prices were very reasonable, most alterations are included, and even the alterations I wanted to make were very reasonable. I would highly recommend Bridal Chateau and all of the people that work there!! Thank you for a great day!! read more