STAY AWAY! I've been to a number of bridal stores for dress shopping and this one is BY FAR the worst - from a customer care, pricing and overall experience perspective. The high turnover rate of the sales people leave you with inexperienced girls with no regard for what's in the brides best interest, not to mention their management is horribly rude and their pricing for the dresses and alterations will gouge you by the end. I could never in good conscience recommend this store and strongly suggest you find another boutique for such a special event if you want positive memories. read more

Before my appointment, I was extremely nervous to try on dresses. I am so glad I went to Bridal Exclusives for my first experience. I came in with five ladies and a baby. Lindsey was amazing! She welcomed all of us with a smile, easily fit in with our group, and took the time to get to know me a little bit before starting anything. She rearranged the furniture so we would all fit comfortably and was okay with us having mimosas and being a little silly. She clearly explained the plan to pick one of each style to see what looked good on me. She was okay with my sister picking some dresses too. After trying on several dresses, we decided what looked good and she went through and picked some more. After about fifteen dresses, I found a dress that I loved, but wasn't quite ready to make the commitment. She was able to put it on hold for the rest of the day. Although, I found THE dress at another place, I am so happy I went here for my first experience to try on dresses. I am also so thankful Lindsey was my consultant. She really eased my nerves and made things go as smooth as possible. I would absolutely recommend Bridal Exclusives! Thank you!! read more

ALLURE BRIDALS 8383 dress: this dress is stunning, add more underskirts and the dress can be a lot bigger! the tail is much longer than it looks in the photo. The back of the dress is just as stunning in the picture if not more beautiful in person. However i'm disappointed with the quality. the front ups for the breasts is absolutely AWFUL. it's extremely stiff and has no shape at all, i will have to have the altered and filled in, there is no way to make it look natural with out altering. the sleeves are awkwardly wide compared to the proportion of the rest of the dress and i will need a good 2 inches cut off from the width. Everyone is different fitting wise. but i'm 5'4 120 pounds, 25 inch waist and the size 4 dress is the closest to my size but waist is not breathable and a few other alterations on the top will be needed. Otherwise, i can't wait until my dress is customized and fitted! its absolutely STUNNING! PS. always double check the person measuring you, they measured me much smaller than i am and I believe its on purpose so that you pay more for alterations. Phone customer service is good. Otherwise person to person I felt awkward the whole time and didn't feel like they cared especially when you come to the fitting. You're pretty much in your own. I would still recommend buying here but not paying for extra fabric or alterations, rip off. read more

The service at Bridal Exclusive is 1st Class!!! Amanda, Hope and everyone that helped me was absolutely amazing! I felt so confused and they made it SO Easy and incredible! It's a personal experience, not so public like in other Brand Name bridal stores. A+ by far. Thank you ladies!!! read more

What a wonderful experience! The staff is so warm and welcoming. I'm in love with my dress. Largest selection of plus sized dresses in Oregon and I was very comfortable with the entire process. Highly recommend. read more

I only have good things to say about this location. Very attentive and flexible. They have a great bridal package so that you can also get accessories and shoes,if need be, at a reasonable price with your wedding dress. Would definitely recommend! read more

From my initial consultation, to first meeting the alterations staff, to my final fitting... Bridal Exclusives was a dream to work with. My dress had minor issues when it arrived and since I had plenty of time before my big day they reordered a whole new dress! They went above and beyond to make me feel good about every decision I made in altering my dress to fit me exactly how I imagined. My mom purchased her mother of the bride gown here as well. It originally had thin straps and the staff was able to create beautiful long sleeves for her. We would recommend Bridal Exclusives to every bride and party. read more

I just bought my dress at Bridal Exclusives. I brought two of my girlfriends, and we had a great experience with Shelly--she was fun, and nice, and had great ideas. There seemed to be a large supply of dresses, including my size (I am a plus-sized bride), and style preference (outdoors, less princess-y). My only criticism might be that some other salons have larger-sized dressing rooms, and that would be helpful. But all in all, it was a great shopping experience, and I am happy with my dress. read more

I've waited a while to write this review to see if my opinion would get better - it has not. While on vacation for a few days in Oregon I went with my mom and sister to try on dresses - with the idea that I was going to buy one in the 5 days that I had in Oregon (I live in CA and wanted to avoid that tax). I originally tried on a dress at their Clackamas store, which is much smaller, but I really liked the girls there. While at the Clackamas store I tried on 3 dresses, and one of them I fell in love with, but it was the wrong size. Given that I had been at another store the day before and found a dress there that I really liked, I really wanted to try the dress on in the right size so that I could make a decision between the two dresses. The girl at the Clackamas store looked up on the computer and told us (my mom, my sister, and I) that the store in Tigard had the dress in the right size, and that I could stop by there and try it on. I asked if I needed an appointment, and she said that because I was just trying on one particular dress I probably didn't need an appointment, but I should call and let them know what my deal was. I called that night, let them know my name, the dress, and what the Clackamas store suggested I do, and they said that there were pretty busy (it was Friday), but that they'd be able to fit me in without an appointment - "No problem, come in sometime tomorrow between 1 and 3 and we'll be able to help you" Once we got to the store, everything started out fine, we were told to look around and some one would be with us soon. Then Brenna came and was very surprised that I was there, I told her the I had called and was told to come in at this time. Blank-faced, she asked for my name and the dress that I wanted to try on, I gave the the info and she left to consult her computer. 20 minutes later she returned to let us know that we had made a mistake, and they don't actually have that dress. I explained to her that the girl in Clackamas told me to come here to try on the right size, that I had talked to one of the Tigard girls on the phone the night before, and they all agreed that the dress was there, and that I would be able to try it on. Confused she leaves, returning 10 minutes later, to inform me that she talked to the girl that helped me in Clackamas and she says that she never said such a thing. The only size that they have is a 10, and it's only at the Clackamas store - I made a mistake. After trying to explain to her that I made no such mistake, that I remember her saying that - as do the other two people that were there, she insisted that I was remembering a different dress, or I had misheard her. Very frustrated we left - we drove and hour out of our way to try on a dress that apparently never existed, and received no apologies from the store. In fact Brenna, every chance she could insisted that it was MY mistake that lead me an hour out of my way, and that I was the one that misheard the girl in Clackamas. All of us had misheard, and went so far as to say "You probably wanted to try on a different dress, and you're just confused." The big thing here is that, after returning to the Clackamas store, it turns out that my girl in Clackamas that Brenna apparently spoke to, wasn't even working that day! She lied the whole time. A simple "I'm sorry" and an explanation would have been fine, but instead she made up a story and lied to my whole family. If you have the option, go to Clackamas, the girls there are nicer, and much more trustworthy. If you do end up here, DON'T TRUST BRENNA. read more

Bridal Exclusives probably had the most selection to choose from compared to the other stores I visited. My consultant, Janiah, was sweet and helpful as I tried on various dresses and gave me good feedback. She also tried to give me the best deal on the two that I liked the most in the store since I did have a budget. I purchased "the dress," at a different store but I would recommend this place to check out if you're looking for a wide selection of dresses and personable consultants. read more

I would like to start off by saying. They dress selection and staff who helped my find my dress were great. I found a beautiful dress. MY problems all came from the alterations department. Buy your dress here, but take it somewhere else for alterations! After three meetings an estimated quote for what needed to be done was 250-300 dollars. At my last fitting I was told I had an account balance for $465. But what can you do, they have your dress, you need your dress, your wedding is in a week. The worst of it was the day of my wedding I get into my dress and realize not all the alterations had been done. I paid for cup inserts for the bust, THEY WEREN'T there. I paid for a bustle, IT WASN'T finished. I had to have my bridesmaids follow me around with pins from the bouquets to try and keep my dress bustled up! I'm pretty laid back, but what really gets me is I paid in advance, had someone pick up my dress the day of expecting WHAT I paid for to be done. I won't be so dramatic to say it ruined my day, but it definitely added significant stress and frustration. I haven't been back to the store to see if I can at least get a refund, so maybe I will update this later with more stars. or less if they can't provide respectable customer service. read more

I've been to 5 different stores in 2 states. I had found dresses I liked in many of them, but nothing I loved, and this was where I found The Dress. The place could use a little remodeling, but you get your own studio to model in while your friends & family sit in plush antique chairs. They have a great selection in a variety of sizes, so you can actually try on styles in your size instead of dealing with inaccurate samples. Jocelyn was super helpful and very patient, and even went out of her way to make sure I could use the coupon I'd gotten at the wedding expo without actually ordering the dress on the spot. I hope the rest of the ordering experience is just as good! read more

I highly recommend Jordan at Bridal Exclusives!!The first time I went in I brought 3 friends and my Mom and had very little idea what kind of dress I wanted. She was so patient with the chaos and various opinions. I made a second appointment to go back and had changed my mind about dress style and pretty much started over. Jordan came in on her DAY OFF to work with me. I bought a dress that day!!! :) She made it a great experience. read more

While I was searching for bridal dresses, an acquaintance recommended this place. I unfortunately didn't find what I was looking for here. The presentation of the whole place was awful, the dresses on the racks were torn and ratty looking with broken clasps and missing beading. Razorblades and pins covered the dressing room floor. In the little time that I spent at this store, there were 5 girls out of 6 that had mishaps. One consultant had misplaced a woman's tiara and veil and spent 30 minutes running around looking for it. I saw one lady in the corner crying due to the fact that the sleeves which they had altered on her dress were uneven. Another lady was speaking to a consultant because her dress was 2 weeks late. I defiantly do not suggest going to such a disorganized bridal store if you are looking for a peaceful wedding day. read more

Id love to leave a positive review but I can't even get someone to answer the phone! Called and selected "book an appointment." The phone rang. And rang. And rang. And then sent me back to the original message to choose an option. I did this three times. I'm far too busy to spend my days calling this place over and over again. If you won't pick up or let me leave a message, I guess you don't want me to give you money either! read more

I'm not sure if this place is trying to accumulate poor reviews, but they are pretty good at it. They ordered the wrong dress. Pictures confirm this, the manager agrees. The manager refuses to do anything to anything to alleviate the situation. read more

I found my dress at Bridal Exclusives and it was basically the best dress ever. I went by myself on a Monday night to try on dresses about 5 months before my wedding. I really liked the salesperson who helped me find my dress (I wish I could remember her name!). I was super nervous about trying on dresses and she made it totally painless! I found a dress that I loved and fit almost perfectly right on the floor. I was able to buy it right then, along with my undergarments. I also had some minor alterations done there. The alterations were fantastic, they did a great job. read more

I had a terrible experience here!! Ordered the wrong dress size and then when I got it altered they were suppose to let the dress out an inch and when I went back to try it on they took it IN and inch. Now can't pick up the dress until the night before the wedding!!! Ridiculous!! read more

Zero star worthy! Because I felt like I had to help out others and save them from our awful experience. I am the maid of honor and excitingly I took my sister (bride) and our parents, and other sisters to Bridal Exclusives. With cupcakes and champagne we set out for a fun filled dress buying day. We had an appointment and upon arrival into the store, we were not greeted with smiles or politeness instead we were greeted with snares and starring, which forced me to awkwardly go up to their front desk to check in. When the front desk gal told the bridal consultant that her appointment arrives she made a "uggh" face as if our appointment was an inconvenience to her. I mean right in front of me! How rude! Not to alarm the bride and the rest of the family we quietly proceeded to where she led us to our "consultation" area which consists of a bench and a table to set goodies on and only room for about two people. Not bad, but not great. The blonde consultant (we were stuck with) hastily introduced herself and told the bride she can go start looking for dresses and that if she wants something the consultant had to pull it. Mind you its not like they have celebrity dresses or that the dresses are that divine, some were stained, torn and shoved one next to another. My sister pulled a few dresses are was ready to try on. Naturally as the maid of honor and her sister I am always in the room with her helping her in the intimate undressing parts.... however at this store, you're not allowed to have anyone else in the room, despite the hole size of a room, and the consultant waits outside and then comes in when you're decent. Umm I don't know about you but most people need a little help. The consultant would rush her through most dresses, hauling them off quickly without leaving them so we can decide later, she put them right back on the racks and not give any time for feedback. While with the bride she kept looking down at her watch and worst of all disappearing for like 20mins at a time while my sister stood there waiting. She was not consistent in helping and definitely had no customer service and not attentive to her bride. To make matters worse she rudely implied that certain dresses are "pricey" for what we were looking for. Umm how would you know someones budget? What a disgustingly rude thing to say. From then on both the parents and my sisters and I were ready to leave. Be that as it may I also wanted to look at maids dresses. We used 1 1/2 hours of our 2hr consultation on the bride, so we had leftover time. Again I had to go find her in the store to ask her if I can try maids dresses on, she again made a nasty face to the fellow consultant as asked her to take over, she was going to lunch?? Umm we book a two hr appointment and you're going to lunch 1/2 left in our appointment? That made me over the edge and I was eager to leave. Walking out the door, there was no "thank you for coming" "come back again" "see you soon"... they said nothing. Those girls were too busy chatting with one another to notice their clientele. The nasty attitude of (Chelsea) and the all around apparent zero customer service skills of everyone made us leave asap. Save yourself the trouble, go somewhere that will make you feel like a happy bride and will treat you with respect and make your buying experience as beautiful as it should be read more

My family lives out of the area and decided to come up, last minute. I called Bridal Exclusives and asked if there was any way they could get me in the next day. NO PROBLEM! I had a choice between 10:30 and noon (or later). I chose noon and we arrived a little early, as 217 traffic was actually moving! We had to wait for people to get there, as they were not open yet. Once we got inside, things took off. I'd mentioned to Jacqueline that I'd been to David's Bridal and told her the style I liked. She informed us on how things usually happen, but since I already know the style I liked, that she would start picking dresses along with the dresses we'd picked. After trying on a TON of beautiful dresses, I'd narrowed it down to three. She helped me put each one back on, and even add accessories to get the 'full effect'. Jacqueline was very knowledgeable of the dresses, alterations, time frames and never once had to go ask someone else for the answers. We had a great time and look forward to seeing Jacqueline on the 12th! read more

Had an amazing and flawless time here! Our appointment ran over the time and our girl was so sweet and helpful and did everything to find the right dress! read more

I went dress shopping with a girlfriend for her dress here last weekend. The saleslady was very helpful and the shop had a nice selection of dresses in every price range. The shop is relatively no-frills, but that's not a big deal. Their good selection more than makes up for that. read more

As reviews go, I went to about six wedding boutiques. I didn't have a lot of time to order my dress because I got engaged and married in an 8month period of time. So that basically gave me two months or less of alterations. Tip, if you know you are going to be short on time schedule your first and second fittings way ahead of time so you have the time to make all the changes. Most of the complaints I see on this site for Bridal Exclusives are from those who don't plan or do the research about the process of buying and altering a dress. Out of all the places I visit only two places had great service and this was one of them. I worked with Marissa and she was great! I happened to loose some weight before the dress came in so I knew I had probably 2-3 fittings. So about a few weeks before the dress came in I made the fitting appointments for 6 weeks out and then the 2nd fitting after that. The alterations department was great and had it done within 2 fittings, well only 1 because they forgot to add covered buttons after the first fitting. It was all good. And yes alterations to a wedding dress are expensive but you can't just have any alterations place do them. The nice thing is that a alterations department within a boutique has stuff to repair or replace things in a pinch unlike some alterations place. Overall the service here was great. The only complaints I ever heard when I was in the store was due to bridesmaids and brides that didn't plan their alterations out very well or expect the price. Bridal Exclusives was very clear about the alterations price when I purchased the dress because they gave me the price list. So it was no surprise that I pad around $300-400 for alterations and additions to the dress. That's not that bad compared to some of the other boutiques. One place I went to never even got back to me in time during the dress buying process nor did they have alterations in house (nor did they get back to me in a timely manner when I asked about the availability of a dress). So if you know how to plan a wedding you should know how to plan the timing of buying and dress fittings and Bridal Exclusives did not let me down. read more

I didn't end up buying my dress here, so this rating is mostly for service. My mom, sister, and I had such a great experience here! It was my first shop in the dress shopping process, and I'm so glad! I worked with Lindsey, and she was absolutely fantastic! She made us feel so at ease and had a great system for going through the different types of dresses to figure out what I like best. I ended up choosing a dress from Anna's Bridal but only because Bridal Exclusives doesn't carry THE dress that I wanted. Before I made the final decision, I even went back to see what other dresses they had that were like the one I found at Anna's, and they were super warm and helpful (even though I just popped in without an appointment). When I made the final decision on my dress, I called to let them know and to cancel my follow-up appointment with them, and they were so sweet. They even congratulated me on finding the dress! Service like that is so rare! I wish I could have bought my dress from them, but they simply didn't have THE dress. I would highly recommend this place to any bride who is looking for a great dress shopping experience. They have a great selection of dresses and great customer service! You have to call a few weeks in advance to get an appointment, but it's so worth it. I especially recommend Lindsey - she was awesome and clearly loves what she does! read more

I've had an awesome experience with Bridal Exclusives! This was the 3rd bridal shop I visited and they had the largest selection of styles, sizes and prices. Karmen was absolutely wonderful to work with and helped me stay within my budget without compromising my style. I LOVE my dress! read more

Today I worked with Hope, and she was so accommodating and fun. She got my information and ran with it, not trying to get me to go over-budget. She kept trying to bring me new styles and ended up helping me find my perfect dress. She took so long with me, I didn't even realize how much of her time I took until we left, and I appreciate her patience. I didn't once feel rushed. They brought us hot chocolate, coffee, and water. I felt relaxed, and comfortable. I'd refer this place to any of my friends going shopping for their dress. read more

LOVE! LOVE! LOVE! They made my life so easy when I was looking for my dress. I am so blessed that I was well taken care of and had no issues getting my alterations done and ordering my dress was a breeze! read more

TERRIBLE EXPERIENCE. If you go here, which I would strongly encourage you don't ask to NOT have Lisa as your fitter. She was awful. She only talked about herself the entire time, she was rude to my bridesmaids, she only brought out three dresses AND she ordered in the wrong length. When I called to ask them to return it for the right length, they told me it was my fault. NOW, I'm stuck with a dress that's too long and an awful taste in my mouth on something I should be in love with. Penny, Lisa- You both suck. read more

I took my bridesmaids in with me to look for a dress for my upcoming wedding. We were welcomed by the all the girls at the front desk and taken back by my consultant, Marina. She was amazing with picking out dresses after I gave her a brief description of what I liked. She worked hard to keep the dresses in my budget. Once we started trying on dresses she did everything she could to give us an idea of how it would look with other accessories. She was able to give me honest advice and never pushed me into making a decision. After trying on a whole bunch of dresses, I found the perfect dress! Marina went through all the alterations and tried to keep the costs down as much as possible. She was so helpful and friendly and even tried to get to know me through the process asking about my fiance and the friends I brought. Can't wait to go back and work with her again for my fitting! read more

Go here and ask for an appointment with Karmen! It's a beautiful store with amazing dresses, and Karmen made the whole experience wonderful! I went with my mom, and while I had an idea of what I wanted, I wasn't sure. It was a little overwhelming at first, but Karmen made it so much fun! Within a short time, I found the dress!!!! Very reasonable prices for really nice, quality gowns. Go here!!! read more

ABSOLUTELY AMAZING. Very personable employees - suggests ideas but leaves it solely to the bride. Encourages the bride to look and feel amazing. My future sister-in-law is going to look AMAZING - thank you Bridal Exclusives! read more

Amazing place! My fiance found a dress that was the "one" and made her feel as beautiful and amazing as I know she is. Warm and friendly staff with a great sense of humor. Our guide Amanda was wonderful. This was the place we came back to after tryi g so many other places. read more

Loved this store! Although I did not end up purchasing my gown from here I would highly recommend this store to any bride. I worked with Lina, and she was absolutely incredible! She is so sweet, genuine and energetic and really made me experience stress free and special. They have the largest selection of wedding dresses compared to any store in all of Oregon. Highly recommend! read more

My fiancee bought her dress almost a year ago. Our wedding is in two days. She was supposed to pick up her dress on monday after it was steamed, fixed and busseld. She was unable to pick up her dress monday so she went in today, wednesday. The dress was still not ready. After they had two extra days to prepare it. She sat there for 3 hours while they said they were cleaning it, and then told her it wouldn't be ready tonight! She was also wrongfully charged during her alterations. Also, while she was in there, another bride was on her 3rd alteration and she had to fly in from utah each time. Her wedding is in 3 days and they still didn't have hers ready, so she has to fly over again before her wedding. I have no idea how this place is still in business. I would not recommend this to any bride getting married. This place is a joke. Stay away from this place. read more

I had to go here as part of a bridal party. I ordered my dress + alterations here without incident so I decided to have a pair of previously worn bridesmaid shoes dyed black to match my dress. When I paid up front the $20 dye fee, at no time did anyone mention that they don't normally dye shoes from other stores or that this is against their policy. There was no mention of any policies associated with the dying service that might affect my decision to let them take on this service. They had my shoes for 3 weeks before I got a call that they were done. They mentioned in the voicemail that they had to dye the shoes again because the former blue color was fading through. But they did say that they were done and I could pick them up. When I went to pick them up, I could tell right away that they were no professionals. The box was covered in black dye. The shoes were covered in black dye. Incredulously, I asked if they were actually done or if they were planning on cleaning them up. Then both sales ladies launch into the excuse train about how the shoes had taken the person who dyed them 20 hours of work already, how she was so busy she hadn't gotten to the clean up process, and how it should only take me 20 minutes to clean them up myself. No apologies, nothing. You would think that after personally dropping $217 and being part of a wedding party that easily dropped greater than $2K, I would have gotten a little more consideration. Oh, and I was also informed that all dyed shoes would likely stain my feet so I should expect that. I know this is patently false because the very shoes they dyed were previously dyed by David's Bridal and never left a mark on my skin. So, 20 minutes into the cleaning process, I had fairly well cleaned up one of two shoes. It took 45 minutes to get both shoes in a state where you could touch them without getting black dye all over you. It was like they never applied any fixative to the shoes because I finally gave up when I realized that no matter how many times I rubbed the straps and toe area, I would always be wiping off dye. It's safe to say these shoes are completely ruined! Added bonus: my fingers are a nice shade of black to match my dress and shoes for the wedding in 5 days! read more

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Very I'm great customer service highly recommend easy people to work with and very friendly please ask for hope and Hannah

Ill try and make this as short as possible but want to cover all the points of error and "recovery" 1) My initial experience: "ok", Shelly helped us (it was my mom, sister and two best friends). I had already been to another dress shop that day so I knew what fabric and style I was leaning towards. Nothing to bad to say but she didn't really make it a special experience. I ordered my dress and my mom paid in full that day, minus future alteration and steaming fee's. 2) WRONG DRESS: 5 or 6 months later I was told my dress was in! Wedding day was august 9th and I ordered my dress in november. Went in for my first fitting, and ...... it was the WRONG DRESS!!!! I won't muck this up with the differences on the dress, but basically it was the WRONG DRESS. I showed them what dressI had ordered that was on the wrack and she said oh thats a $1600 dress, you ordered a $980 dress (which I knew because I looked at the tag the day we bought the dress). I then showed her a picture of me in the dress I purchased to confirm my story. Moral of this portion is they had put the wrong tag on the wrong dress somehow. They went back and forth about how to fix this, anywhere from if I wanted the wrong dress (NO), I could have the floor sample for the $980 (NO!), or order a new one and make up the price difference (NO!). Finally we made a deal they would order me the correct dress and we would not be paying the different : ) They also gave us 50% alterations for the mix up. They told me it would be in around Late july...... uuuggghhhh so my mom and I called the manager and they rush ordered it. It was in later May 3)FITTING: Once the correct dress was in I had a fitting, the lady was nice, but rushed. Understandable, however, when we came back two weeks later nothing was altered except for the bustle on the train. They were to place a comb in my veil, take up the shoulders, and take it in a few inches on the sides. (all not completed!!) The alteration lady (forgetting her name), was really confused as to why this hadn't been done and asked if we could come back another day. We agreed and she said we could come back the next day. Came back next day and all was finished and fit. They also gave us an additional 50% alterations (making them free except for the bustle that was completed and the steam/press I would be getting) 4) VEIL: I went in to borrow MY OWN veil I had purchased at another place I wanted it for my hair trial.....Shelly was there and told me I couldn't take it because the hair stylist will get hairspray on it. Ok but really,,,,,give me my veil. she was kidding, kind of, but reluctantly went to the back to get it. I told her it was in my dress bag because I didn't purchase It from them.... she struggled to find it and then came out with a sealed bag and said "I found it!" .... I looked at it and right on it was my COUSINS name. this was her shall, not my veil. I handed it back and said "this is my cousins name, and not my veil. My veil is in my dress bag" . she finally looked in my dress bag and returned with my veil. So I almost walked out with someone else's item. 5) BRA: I went in to try on my dress with a new bra I had purchased due to my dress being backless...... NO ONE helped me zip up at all or checked on me. I decided not to try very hard to get help either so zipped up what I could, tried my new bra and had a moment in the dress : ) 6) The dress was pressed and steamed on time.... due to be calling them TWICE that week. WHEW 7) mom picked up the dress and veil and it was safely delivered to my wedding :) SO...... they did make their wrongs right, and I totally got a deal of the century paying almost $800 less for the dress and getting over $300 off of alterations. But as i'm sure any bride would say, I would have rather paid that money than deal with this stress and driving from north Portland to Bridgeport all those extra times. Positive, the dress was gorgeous and everything I wanted in the end. The managers were very helpful (Penny and I forget the other name..Jess?) The only HUGE hiccup of our wedding. Negatives: All of the above issues and the main staff I dealt with were not super friendly. I understand being sarcastic, i'm sarcastic, but not when it comes to you messing up my wedding dress. I would appreciate a more professional attitude. read more

BEWARE! They ordered me the wrong dress size and though they admitted fault (finally!) it was too late to order the correct size so that I could fit in with my bridal party. I would never recommend this store to others! The new manager did her best to alleviate the problems, but the other sales help gave too much unnecessary attitude. Shop around and do NOT trust them to handle ordering your dress size or even calling you once your dress has arrived. Also plan to wait a month to get an alterations appt! read more

If I could I would not even put one star for this review. WORST SERVICE EVER!! For anyone wishing to buy a dress, it's not worth the blood sweat and tears to come here. I'm from California and I went here to buy a dress for my bridesmaid who lives in the area. The dress is supposed to come in pink with a black sash and black waistline. First they ordered the dress in all pink. They wouldn't show us the invoice and they didn't want to fix it initially. When we were able to argue with them enough to fix their mistake, they had us buy the material and the day before her flight to California the bridesmaid picks it up and they only have the sash, no black waistline. They gave us the "extra" material which included the material for the waistline! Such a slap in the face! They had the dress for over 1 month and didn't do anything they said they would do!!! They are so unprofessional and they lie, I can't believe they're in business! I wouldn't wish this place on my worst enemy! read more

I went to Bridal exclusives today and I found my perfect dress. Patty was so helpful and made the experience so much fun! I had my own little area with a dressing room and a place for my mom and friend to sit. It felt private and relaxed. She showed me where to start looking and I found several dresses that I loved. She had them in my size so I could try on the correct size which was really nice. After trying on several dresses, I told her what I liked and didn't like about each one and she came back with 2 more dresses for me. One of them was perfect! It was everything that I wanted in a dress, so I bought it. I was so happy that she was able to match me up with the perfect dress. read more