We had the Christmas buffet December 2014, on the 25th, at $42 per person on Christmas Day. To say I was disappointed is a huge understatement. The decor was pathetic, reminded me of a high school banquet, the table cloths were stained, napkins also stained and wrinkled and just laying there, on the table not even folded, the decorations right out of a Dollar Store. The turkey was processed, ick, and the buffet was never cleaned up or organized, the spoons covered in food from every item, caked with slop, you couldn't even serve yourself properly as the plastic ugly spoons were so caked with food from every item, all this while two men stood in front of two slabs of meat waiting to carve talking about their bar nights out and ignoring people. You really need a lesson in true customer service people!!! The service for bar was adequate, but to get a coffee or water was like trying to get a dinner date with the Queen of England. With tip this amounted to $50 per person, and is about double overpriced for the quality. It wasn't worth $20 at best! Food was cold, dry, buffet and serving utensils bordering on unsanitary. We had a table for 11 and there was one tea light candle that burned out in three minutes sitting in a hideous fake centre piece from Taco Bell, sitting on a round mirror, very clever. Room was ugly, food was basic and barely tolerable. There was no mashed potatoes? For Christmas, and no cranberries? Where are your heads??? Conventional cake desserts, not one pie in sight! I was told it would be decorated beautifully, I could get a couple two year olds to decorate better. The tables were ugly, food barely edible, processed turkey????? No potatoes and gravy? Buffet left a mess food on the floor, disgusting. I have paid half this amount for excellent buffets around the world, you people need to get out and see what real quality is about, get off your ass and check out quality elsewhere. Truly, whoever manages this hideous display, you should be embarrassed and ashamed. Garbage at best! NEVER again! Also three people working the entire room of over 150 people was a shame. And the two neanderthals at the carving station should have been just one of them and the other cleaning up the mess around an on the buffet tables. Would have been so much more impressive if you knew what real decent food and quality was about. And $50 with tip for that mess? Shame on you all!
You really belong in a small town because your display of quality was bordering on brainless. read more