Harry the salesman was upfront and honest with me and he was very helpful in having the whole car buying experience a smooth transition i look forward to buying my next truck from him read more

Bridgewater Chevrolet - My New Truck Thanks To Harry - Auto Repair Near Me - Bridgewater, New Jersey

1. Wind noise passenger side 2. knocking noise from back seats 3. 4 wheel drive lock-up several times 4. Engine coils shot 5. Air conditioning went bad i own a 2016 suburban LT and since day one i have had issues with this car. it started out with a wind noise from passenger side rear door. After going to Bridgewater Chevrolet (incompetent mechanics, and even worst customer service) several times for the exact same problem, i was told time after time that they fixed the problem and as soon as i would leave the lot i would have the same issue. they kept my car for about 2 weeks, and did nothing so i just got sick of their incompetence and i took it to a different dealership, where they fixed my car after another 2 weeks of back and forth. i was also hearing a knocking noise from the back seats of my car, which they kept telling me is normal. They later fixed that noise, after my warranty had expired and charged me for it. I spoke to the manager and explained my situation and he was no help in the matter. so far Bridgewater Chevrolet has been one of the worst dealerships i have dealt with, after trying to fix the original issue they created another knocking in my car, one worst than before, and they refuse to acknowledge it. read more

I had a very good experience of leasing car at Bridgewater Chevrolet. Harry DiPietro was the sales person helping me during the process. He made the whole process really easy for us. During past two years I have gone here 3-4 times for regular tune-up. Wait time during the service has never been long. If you do have to wait then they have a nice waiting area with snacks and beverages. read more

We worked with Jay and Bryan on the purchase of our 2020 Silverado. We had an excellent experience. Jay was knowledgeable, professional and personable. Any concerns were immediately addressed and resolved and I felt that there was transparency and integrity in the whole process. And we love the truck!! I highly recommend this dealership. read more

I bought my car at Bridgewater Chevrolet and had I known about the incompetent people that work there, I would never of even walked through there door! Went there for my tires and I was told for the last 2 years that the tires couldn't be rotated and found out that they can't be rotated front to back but can be rotated from side to side! So I decided to take my car to Flemington Chevy, they fixed my car in a few minutes. Fact's are my tires did not have flat spots, there were incorrectly balanced at Bridgewater Chevy for the last 2 years and there solution was flat spots, which wasn't true! Bridgewater Chevy should be embarrassed that they can't even balance a tire! I recomend going to Flemington Chevy, they know what there doing over there and have welcoming polite people that work there! That's if they did half of the rebalance of the tires as they said they did! NOT read more

Everyone wants to leave a dealership with a new car however there are times when that does not occur. This is one of those times. I write this review to express how unimpressed and disgusted with the practices of Chevy Bridgewater the I had to deal with. We went into the dealership on a Wednesday night to see if we could trade our lease in early to downsize our car. We at first had a seemingly pleasant experience with Jay our first salesman. He was pleasant and knowledgeable with their cars. We stated that we wanted to return our current lease and in turn purchase a lower model car in hopes to bring our payment down. We gave Jay our Vehicle identification number so he can pull up the car information for the vehicle that we previously leased from Chevy Bridgewater. Jay stated that he needed this so he can provide financing with the correct information needed to provide us with new pricing. Jay stated that he would like my son to come in to test drive the car and then he would give us all of the figures. He said that he could get us in to something lowering our monthly payments NO PROBLEM! We told him we would be in the following day with my son for the test drive but unfortunately he was not working that day and referred us to our 2nd salesman Greg. Jay told us that they would contact us the following day to confirm the appointment and we were in good hands with Greg. The following day I found out my son had work so we ended up not being able to make the appointment. We never received any call or text from the dealership but did call them and left them a voicemail stating we would not be in that night but would come the following day. Not one person returned our phone call. Friday afternoon I took off of work, we drove down with our son so he can test drive the car, bringing the leased car so they can look at it and have it appraised. When we arrived we saw Greg and he gave us our test drive but once the test drive was over he introduced us back to Jay our previous salesmen. Jay stated that we were a no show yesterday and we explained to him that we never received a call confirming our appointment but we did however leave them a message stating we would not be in and would come the following day. Jay apologized to us but stated that he had another's customer in the showroom and that he would not be able to work with us and were then introduced to our 3rd salesmen Michael. Michael sat us down and stated he didn't have the numbers from Jay and he would go find Jay. About 10 minutes later Michael came over to us and stated that we owed more money than what the car was worth on the lease and therefore would have to tie in the remaining balance of the lease into the payments of a brand new car thus costing over an additional $10000. Now I am no salesman but that definitely does not sound like a great deal that was promised the previous night. Instead of lowering our payment this work make it higher. I also became aware that they did not need us to bring down our leased car to give us this information that was already in their system. This also made me aware that Jay could have given us this information upon the 1st night meeting instead of telling us to come back the following day and passing us off to another salesman. The time that was wasted to have a return was uncalled for and unneccessary. What a waste of time and aggravation I can definitely say when the lease is up they have lost our business 100%. read more

Recently bought a slightly used car from them and the whole experience from start to finish was A+. From the second a walked into the dealership everything was handled in a professional manner. Noel in financing is a straightforward guy. Makes you feel comfortable. Dan and Tom in sales were both very helpful. Also dealt with Anthony in service with a minor issue and he took care and addressed it no problem. I've purchased quite a few cars and I must say this experience has been at the top. I will recommend this dealership moving forward. read more

I went there to get an upper radiator hose and oil change. They changed both radiator hoses, flushed engine so they say, added antifreeze, and changed oil and filter. For this they charged me about $640. They also had a good laugh. Before this to change the thermostat it took 2 hours. The mechanic spent most of his time under the car with a flashlight. When the first time the thermostat went bad, Chevrolet paid for it and it took only 1/2 hour. I went there for service for 7 years, will NOT ever go back for anything. In less the 2 years my wife and I will need 2 cars. They will NOT be bought at Bridgewater Chevrolet. for read more

Pleasant informative and quick attentive Couldn't ask for better. Convenient location. Have been coming here for two years now! Service has always been great! read more

I would like to thank Carrol in the service department, who was my service advisor. She kept me up to date with the work that was being done on my chevy suburban. She was very polite and knowledgeable. I highly recommend bridgewater chevy and the service that i recieved. Also i dealt with Mayala & Meagan at cashiers, they were just as good as Carrol, i guess bridgewater chevy highers the best people in the area. I absolutely loved the service. read more

I recently had my vehicle serviced on 8/20/16 I was charged list price for parts $674 a piece that I found on other sites for half the price. Which resulted in a $1900 service bill. I will not be going back for service. I started as a Royal Chevrolet customer since 1998 buying SUV's (2 Suburban's since that time) and I like to get my service done where I buy my vehicle. This has changed my mind. read more

Highly suggest this dealer! I've dealt with many car dealers over the years and this place truly is the best car dealership I've ever purchased a car from. I dealt with Brian Rigby who was incredible at helping me get a great deal. All I ended up having todo was come in once everything was settled (which was all over the phone) and sign the paper work then drive off the lot with my brand new Chevy! I was in and out in minutes. I will definitely be back in the future to purchase another vehicle from them. I'm amazed at how easy it was because in the past it has never been this easy dealing with other car dealerships! Thank you guys! read more

My first visit to Bridgewater Chevrolet for service. Very courteous staff, especially Steve who treated me like an old friend. Service was executed perfectly. read more

The car buying experience was good. No pressure. Worked with a knowledgeable and friendly salesperson, Jim on 12/17/18.

Another update. The tire change experience went a little off track when my rim got scratched during the process. The service manager apologized and offered to solve the problem by shipping my wheel to a repair facility. I got a nice loaner, and the wheel was perfectly repaired. It was unfortunate that this happened, but these things do happen, and I believe the situation was handled professionally, and quickly. I am totally comfortable with this service department, and I will recommend it to anyone with a Chevrolet. My service advisor, Anthony, is the man to see if you need help with your car. On another note, my loaner was a 2016 Malibu. It was a great car! Thanks again. read more

Great service department! Always friendly and honest. Only recommend what you need to have done, never pushy or try to scare you to fix anything that really doesn't need repaired. Always given a loaner when my car needs to be kept overnight. They gave me the highest trade-in allowance out of 5 or 6 dealers in went to. read more

I bought my Chevrolet there, and did the entire transaction via email and fax, without setting foot in the showroom until the car was delivered. It was a quick efficient way to order a vehicle, with a good price, and no hassles. The neat thing about Chevy is that when you order a vehicle, you can track it online through its manufacture and shipping. Pretty cool! Bridgewater also has good service, but they try to sell you those unnecessary services like a 50,000 mile "coolant flush" when it is only needed at 150,000 miles. If you decline those unnecessary services items, they are a good choice. For example, their oil change includes a tire rotation and car wash. That's hard to beat. They also have free Starbucks coffee and excellent wi-fi in their waiting room. All in all, the staff seems genuine, and willing to do what is needed to make the customer happy. I recommend them. read more

I regret the day i ever leased a car for this place, i should have stayed with Ford. First 2 months almost got into an accident, transmission failed. They fixed the issue so i thought but the car was not driving well after that and now A year and 2 months into the lease the transmission failed again. I feel really unsafe driving my kids in this car and i expressed this to the salesmen that sold me this car and asked him to please let me know what my options are because i do not want to drive this car anymore. My options were basically suck it up and deal with it until your lease is over. So basically they are not trying to do shit about this issue. I guess my next step is to contact corporate and consult a lawyer to see if i fit into the Lemon Law because there is no way i am going to continue to make monthly payments for a car that could end up eventually hurting me or m y kids should it fail again. What ever happens even if i do have to suck it up for the time remaining on my lease Chevy has lost 2 customers because there is no way in hell my husband and I are ever going to lease or buy anything from Chevy especially from this dealership. read more

always have a great experiance with the dealership. I always recommend to others and my sales rep Raymond Rigby I highly recommend also, Our family has been doing business with this dealership since 1975. read more

This was absolutely a wonderful experience. Our Salesman, Tom was incredibly knowledgeable, helpful and went above and beyond. Noel in finance was also great to deal with. Chad couldn't have been easier to work with. I have given their info to several people in the week since I bought my Equinox. Totally changed my view on the car buying experience. Great dealership. Great people. read more

After a bad experience at Multi Chevrolet in Union, NJ, I decided to give Bridgewater a try to get my oil changed. From the time I walked in the door, I was pleasantly greeted by each employee that walked past. The customer service was impeccable. I had Carlos as my Service Advisor and he was most professional and personable and had a genuine care for my Chevy needs. I was so impressed by Carlos that I referred a friend to the dealership the next day to purchase a car. I called up Carlos to get a referral for the sales department. My friend was just as impressed as I was and ended up buying not 1 car that day, but 2 cars. LOL! Thank you Carlos for your professionalism! read more

I experienced my first service from Bridgewater even though I had originally brought the car from them. I used another dealer because the distance was a bit shorter and I eventually regretted it. I am glad I had the opportunity to fix that situation and I will recommend this dealership to my friends. read more

I decided to lease a Chevrolet Traverse through this dealership. After finding one for me at another location I left a down payment and the car was supposed to be ready to be picked up within the following two days. I informed them I would be in the following Saturday instead. I did not hear from them all week. I called to ask a question about the down payment and it was only then I was informed that specific model was not available. They offered me other colors and the one I test drove, but I wasn't having that. I did not want to settle. In the end, they found me another car, which was an upgraded version, at no additional charge. They made the situation right. however, I cannot give them 5 stars for all the aggravation I had to deal with. read more

It took an hour and 45 minutes to get an oil change and tire rotation. I had a 730 appointment figuring I would be in and out quickly. I am serious thinking of taking my business somewhere else. This is the second time I have been to the dealership for an oil change and Tire rotation is the last couple of weeks and both have taken nearly 2 hours to complete. Very disappointing. read more

Terrible experience.Spent time on the phone with salesman about the 2016 Chevy Surburban. Told him to hold it for me I was driving after work 2 hours one way to buy it.He told me he put it in the back with a sold sign on it.I sent him my trade in info and was ready to deal.I drove 2 hours arrived at dealership spent an hour before they pull it out front.I checked it out and liked it even if it wasn't cleaned up yet and the salesman tells me its sold.Yea SOLD but not to be.Wow spent all that time on the phone driving there then driving home in rush hour .Is there a MANAGER there.If there is he needs to go back to managing school. read more

I have been a loyal customer for years. Since they renovated the service went from 5 stars to a 1. I had a 1:45 appointment for an oil change. It took over 3 hours!!!! When I asked what the delay was the first time the service rep said that my tech was helping With another job. I started to get aggravated because this decision didn't make sense. They should of Finished a simple oil change first ,Get that client out the door , then the freed up tech could help with the complicated job. After 3 hours then I was told they didn't have the filter in stock and they had to run to Greenbrook to get the part and the driver was now stuck in rush hour traffic. At this point I had to leave. I couldn't wait any longer. I instructed the sales rep to install the old oil filter, install new oil, and I would have to come back at a later date. I then learn it was the cabin filter that you were out of stock......!!!!!!!! Omg,,,, REALLY??????? Need I say more read more

Took 2015 Suburban in for regular oil change / service under warranty. 2.5 hours for a regular oil service (plus multi part inspection ) was a little excessive. I did receive an email whilst waiting about 2 hours in, telling me what was being done and which suggested a cabin filter change - I immediately authorised. However, that's a 10 minute job at most - I've had that done else where. I was a little concerned that they'd found my windscreen wash to be low - I'd topped it off the day before! There were also suggestions for cleaning fuel injector and flushing other things. I declined this as i considered this also to be unnecessary (and pricey) because 3 months ago, at the gas station I'd added cleaner (under instruction from my caring Porsche owning husband) to the empty fuel tank before filling!! After 2.5hrs since I'd checked in, with a young child in tow, I had to go find the service rep after as I'd had enough sitting in the waiting room. The rep was in a meeting room and did spot me wandering back to the service desk and came out to speak to me. My car was ready - but it could have been ready for 30mins as the service rep wasn't at her desk! And I was sitting there like a lemon ! Not best impressed. Added to this - I noticed a loud noise in the cabin, when the AC fan was turned on, which wasn't there before the air filter was switched out for the new one. Perhaps it's a misaligned filter ? Any how the noise is a whirring, annoying and can't be frowned out by the radio, so now I have to go back and make another appointment to get that checked out. Pretty unimpressed to be honest. Life is too short to be spent in a Chevy waiting room, no matter how shiny and new it is. And also to have to go back because of the "repair" a newly installed cabin filter is a real pain. I also noticed that since opening up the new swanky renovation, cars don't come back having had a quick wash..... It might not be much but I was disappointed that this was not the case. This time it didn't matter as I was headed to the car wash anyway for a mini detailing - but sometimes it is the little insignificant things that make the difference. read more

You guys absolutely rock! Chad, Jim, Erik and the team went above and beyond to get me the perfect camaro for my birthday! They were professional but down to earth, provided top notch customer service and made me feel like a priority despite managing other customers' needs. Seriously guys...I was left very impressed and appreciative... never had such a great experience buying a car. Rock on guys! read more

I would like to say that the car buying experience at Bridgeport Chevrolet was nothing short of amazing. Over the weekend my car died. I haven't had a note for years and wasn't looking to get into one but things happen. On Saturday I visited the Open Road Chevrolet on Route 22 and the experience was awful. The Manager spoke to me in a very belittling manner and said that he was trying to help me by putting me into a car that I didn't want with a rate too ridiculous for words. Anyway fast forward to Monday with a pre-approval for $30k I went into Bridgeport Chevrolet and was immediately greeted by Bobby. He introduced himself and I explained my situation and the car I came to see. He never tried to push me into anything and with his finance people I walked away with a Certified Pre-owned Equinox with great mileage that came with a rate half of what was offered to me the Saturday before. Thank you for such a great experience read more

Great experience start to finish. Online schedule was great. Appointment reminder was perfect. Text message alert to vehicle completion was great. Overall value great. read more

Excellent experience. Jason was very professional and worked with me to close the deal with minimal hassle. One of the best dealership experience I ever had. read more

By far the worst experience I've ever had at a dealership. Service department could not fix the issue i had with my 2013 chevy malibu cutting off while I'm driving and steering wheel locking after 6 times brought in for repair. They would have my car in for weeks/months at a time. Neglected to file a Lemon Law claim with general motors and wouldn't aid me in getting into a new vehicle. On top of this issue, an employee drove my car to seaside beach on July 4th (dealership closed on this day) and received 2 parking tickets. 1 at approx. 4pm and the 2nd at 9:45pm. Which then nearly 2 months later i received 2 court orders in the mail for. I have yet to be notified of who this person is, nor has this establishment done anything about it. read more

I recently purchased a Chevy Tahoe. My buying experience was great. no pressure or gimmicky sales, just business.. My sales man was Brian Tota, he came through with everything he promised. We are enjoying our Truck! read more

I was greeted instantly and very courteously When I said I was there for the recall problem with my car, they had me leave the keys. Three hours later I received a call that the car was ready. When I arrived the car was already in front ready to go. Getting my key was simple and quick. read more

We're from out of town, and decided to get an oil change and have our tires rotated on our new Equinox. On the way to the dealership, picked up a nail in the tire! Bridgewater Chevrolet did all of our requested maintenance, repaired the tire, and sent us on our way within 2 hours. They even washed our car before returning! And no charge. Thank you. read more

Picked up my 2017 Chevrolet Silverado 6.2 from Nick B. at Bridgewater Chevrolet. Awesome experience. Possibly one of the best dealerships I have ever dealt with. I purchase a lot of vehicles and have never met a better sales and finance team than the staff at this dealership. From the first handshake from my salesperson to the last handshake from the finance manager, the experience was great! read more

From our first visit when I was still undecided on a pick up manufacturer, Harry DiPietro was open and up front about what each manufacturer offers. When the decision was made to go with a Silverado, Harry was sure to listen to my needs and went above and beyond to find my ideal truck in a timely manner. I came in on a friday and by Saturday afternoon I was driving off in my 2015 Silverado LT "all star edition"! Thank you for a pleasureable experience! read more

I went to Bridgewater Chevrolet to window shop for a new Silverado. I thought that I did my homework, but was pleasantly surprised to learn that I was looking at a bigger and more expensive model than I really needed. The dealer explained the difference between the two models and it turns out that the lower model was the right one for me. I wasn't ready to buy at that point, but they searched some local dealers for the model with the options that I was thinking about. I walked out with a good feeling because the dealer was willing to spend time with me after I said that I was still in the looking stage and wasn't going to buy at the time. I received a "touch-base" email about a week later and still no pressure. I contacted the dealer about a week after that to arrange a follow-up visit to the dealership. At that time we started negotiations and baught the truck about a week later. We were very happy with how we were treated. Our salesman was Brian Tota read more

The sales department is very helpful and friendly. The service department is something else all together. The people answering the phones to make an appointment are not friendly or helpful. I got the impression that either they didn't what to be there or I was bother them. I have an 2009 Cobalt form the dealership and always had it serviced there, but since the last 2 times I was there I will never go back to them. I would also tell everyone I know not to deal with them. read more

If you own or lease a new Chevy please go to Bridgewater Chevy rt22 they are the best in service . They get your car fix and in time and make sure you have a car to use. Even if you bought elsewhere call there they will help you . The best around read more