Claims the retainer price is set by the dental insurance company who doesn't even have orthodontics coverage. Lol what a joke

Dr. Song is kind and PATIENT and very gifted. And I am not an easy client. He literally engineered me a beautiful smile. His wonderful staff members are all caring and considerate....and they answer the phone every time. Top Notch. read more

Dr. Song and his staff are professional and caring. They quickly responded to my needs and made me feel confident in Dr. Song's expertise. read more

Horrible service and charges everything! No one charges over $500 for a simple x-ray at a dentist. read more

The most uncaring staff I have ever encountered in a dental practice. My mother was dying of Alzheimer's and I was having stomach issues and had to cancel the dental appt. to see a regular physician. They charged me anyway. Never! Never! read more

So disappointed in the fact that they will bill you for a no-show but not send you a text reminder. MOST people these days use texting as their primary means of communication. Also, most people rarely check their vm's, if ever! I have an allotment of 1500 allowance every year which they were going to use up but decided to lose out on that yearly allowance after billing me for the "appt no show". Okayyy you can live and die by your ridiculous fee if you must! I am taking my business as well as my 1500 allowance elsewhere along with my cleanings. Too bad because the independent hygienist is actually good. I have to go to an office that is willing to keep up with the times and use texts as a way to remind me of upcoming appointments. read more

Dr. Song and his front office staff are AMAZING! I've had dental issues my entire life. Dr. Song cares and gives you options. I recently left his office with tears of joy. I never knew sculpting was an option for some of my teeth. It takes true talent to do this and not many dentists offer this. If you are looking for a TALENTED dentist who is NOT pushy and can offer you options while considering cost, I highly suggest Bridlewood Dental! read more

Upselling at every level. Glimpsed at my xray and immediately pushed surgery at $500 after insurance. Best part: I only asked him what he saw. He didn't explain and kept pushing for surgery, signature even during subsequent visits. read more

Dr. Song and staff are amazing. We recently moved to FM and I was dreading finding a new dentist due to previous bad dental experiences. Dr. Song and his staff go above and beyond to accommodate my needs and make feel comfortable during every procedure. They also worked with my dental insurance company to negotiate pricing. I can't recommend highly enough! read more

Love this dentist. I struggle with dental anxiety and not getting or staying numb. Dr. Song and his staff are so patient and friendly and really put me at ease and do an excellent job caring for my teeth. read more

I had the pleasure of visiting Bridlewood Dental Office in Flower Mound TX for a first time appointment this past week. I was very pleased with my experience. The staff was very professional and demonstrated the highest level of customer service. Dr. Song was awesome and I really appreciated how he took his time of explaining my main dental concerns. Dr. Song was very professional and gave me various options of dental plans that worked well within my dental insurance and budget. So thank you to the entire staff at Bridlewood Dental for making me not only feel comfortable, but also being genuinely concerned about my dental needs. I look forward to being a Bridlewood Dental customer for a long time and would highly recommend this business. read more

I enjoyed my visit with Dr. Song , He addressed my dental concerns in a way that I can understand ,took the time to explain . Would highly recommend this Dr. read more

A few weeks ago, I experienced the most excruciating pain I've ever experienced, second only to child birth. I had never been a patient, but received a recommendation from a friend to Dr. Song. I called, and answered...after hours. He scheduled me for first thing in the morning, and I went in ASAP. He was very professional and comforting! Within just a short-time, he went to work, and the pain was gone!!! But that wasn't all! He followed up with my personally the next day to make sure I was ok, and not in pain. Who does that! He's that awesome! I went in to follow-up and he performed a root canal; I felt nothing. In fact, it was so painless, I feel asleep lol. I would recommend him to anyone. He's totally worth the 30 minute drive from my house! read more

I would 100% recommend these guys. Not only did I make a last minute appointment, but I also had significant damage to my front teeth and an irrational fear of the dentist. The staff was extremely helpful with all the logistics from start to finish and made the whole experience easy to handle. I was very self-concious about the way my teeth looked. I am so thankful for the people at Bridlewood Dental, not only for making the experience easy, but making me happy with my smile. Thanks again guys! See you soon! read more

I showed up to my appointment 35 minutes early and Dr. Song said he was just about to leave because he forgot about me. He said to forego filling out my new patient paperwork and go back to his office so he could hurry and look at my teeth. After being rushed through the office, he looked at my teeth for no more than one minute and said he would not repair the flipper that I already have, he would only give me a new one (wouldn't be ready until next week) and told me to sign on the line, that'll be $600. Um..no?? He then spoke to me like I was incompetent of understanding that I will need to replace my flipper soon, but he wasn't listening to me at all when I said I just needed some help with this one to get me through the weekend since I was in a wedding on Sunday. He snapped and walked out of the room leaving me with his receptionist- I guess too eager to start his weekend to help a patient. This all happened (I wish I was kidding) in under 5 minutes. I grabbed my things to leave and before walking out the receptionist said "okay, that'll be $45!" Are you kidding me?? I paid $45 for 5 minutes of time that they called an "exam" where I was rushed, yelled at and spoken down to and left in the same shape as when I walked in. I didn't even fill out paperwork!! I might have given him the work to do on my flipper replacement in the future had he actually listened to me and helped me with what I was needing. Isn't that what dentists and doctors are supposed to do? Listen to their patients, not just bully them into doing AND PAYING FOR whatever they want to do? After all, when I explained what I wanted done on the phone while scheduling my appointment he said "no problem, I can absolutely do that for you!" I was livid when I left and I absolutely will not be going back. read more

I recently went in to have my teeth cleaned at Dr Song's office. I couldn't have asked for a better experience with the front and back office staff. They were welcoming and very friendly. Then Dr. Song comes in and I found him to be rude, inconsiderate and unfriendly. Little did he know that my occupation is also in the dental field and I pride myself on taking care of my teeth and gums. So when he started upselling MANY different services that were totally unnecessary, I was very uncomfortable with his tactics. I could not in good conscious recommend this doctor to family, friend or foe. Buyer beware. read more

First and foremost thank you to Dr. Song for giving me an amazing smile! Moving here from Chicago I was afraid to try a new dentist but Now I can walk around with 100% confidence. He is awesome and his staff is also very welcoming ! If you go anywhere else that is your loss! I'm recommending Dr. Song literally to everyone I meet!!! read more

I have been going to dr song for 9 yrs and will highly recommend him , highly skilled and professional.I drive 45 mins from Dallas to Flowermound clinic but believe me its worth it . read more

Excellent dentistry. Explains my options and costs before doing procedures. My teeth look better than they have in years. He bonded them, filled cavities, put in much needed crowns. He is efficient. He did everything on one side of my mouth in one visit. It saves me time, and him time. I like that. I didn't have to go back for each tooth to get worked on. read more

Dr. Song is by FAR the BEST Dentist that I have ever come in contact with. He is very compassionate and a perfectionist at the work he does. If he does not feel like it looks good then you won't leave until the job is 100% satisfied by both you and him. It's not just your typical "dental office" either; the staff omg, is AWESOME!!! I was sold solely off of how the staff has treated me these past few weeks. From the first phone call to the last hug I gave this evening as I was leaving with my brand new smile; they are always hands on and so sweet and ready to be there for whatever it is you may need. Dr. Song will make sure you get what you pay for. It was worth every penny. Actually, this lifetime smile is actually priceless. :) read more

Excellent and Efficient! I highly recommend Dr. Song with Bridlewood Dental! I did not have a dentist for years and needed someone after hours, and really fast cause I was in a lot of pain. I just started calling local dentists but they were all closed. A few minutes later Dr. Song called me personally when he saw my phone number on his office Caller ID. I couldn't believe it! It was the actual dentist that called me back and not an answering service or receptionist. He quickly calmed me down about my tooth and although he was booked, he made arrangements for me to come in early, before the office opens, on the following morning and he took care of my problem. I was so happy with his service and the staff is great too. They are all really nice and personable. I felt very comfortable as soon as I walked in. It didn't feel like a cooperate office it was cozy and comfortable. Dr. Song is great. He is very efficient and knowledgeable in his job and I believe he has almost 30 years of experience and it shows. I have since been back and now I am proud to say that Dr. Song is now my dentist. I would highly recommend him if you're looking. read more

Finding quality healthcare providers the first time around is always difficult. But not in my case. From the scheduling process to staff courtesy, Dr. Song's office is remarkable. Dr. Song was professional about what he does and very gentle. He really cares about his patients, and it is obvious that he enjoys what he does. Not only is his work top notch, but his explanations are thorough, and he is patient with my questions. He put me at ease throughout the entire process. read more

I met Dr. Song over 10 years ago at a mission that was held at a megachurch in Dallas. They provided dental care for no cost and it was just what I needed to get me connected with Dr. Song. I prayed that I would get connected with someone that would not give me another horrific experience. Little did I know, I would meet someone as gentle and caring as Dr. Song.It's like he could sense my fears and coaxed me into relaxing so he could get to work. After the experience there, I asked him for his card and told him I would soon be in touch. I've kept up with him from Dallas to Flower Mound. He is the only dentist I have utilized in the last 10 years. I wouldn't dare sign up for another horror story He's done some major work for me and I have not experienced one bad thing. I like to refer to Dr. Song as "HEAVEN SENT". He is a very humble and caring man. There's no question in my mind, he is the BEST dentist in my book hands down. I am very appreciative for him and his AMAZING staff!!! read more

If you are look for the best dentist ever, y'all should go to Bridalwood dental in Flower Mound!!! The best dentist I have ever had!!! The whole staff is amazing, sweet and very caring. read more