1. Bright House Cleaning Services

    1. Bright House Cleaning Services

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    Bright House Cleaning Services

    4.6 (60 reviews)
    Closed 7:00 am - 7:00 pm

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    Services - Bright House Cleaning Services

    Deep cleaning

    Move-in or move-out cleaning

    Carpet cleaning

    Bright House Cleaning Services Photos

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    Bathtub - After

    Our previous tenant left the condo in a pretty bad shape: stove filled with a thick layer of food stain, living room carpet with pet stain. After researching move-out deep cleaning options, I booked the service with Julio. His team arrived at the condo pretty promptly in the morning, and notified me with text messages. We walked through the condo before the work, and he made some reasonable price adjustment based on the conditions. I actually appreciate that he was upfront about this to reach the agreement earlier. After that I left his team to do the hard work. It took about 5 hour for them to work through this large 1 bedroom condo. Julio notified me about 1 hour earlier before everything was done. When I went back for a post-cleaning walk-through, I was very impressed with their work: kitchen appliances / windows / closet / carpets / balcony / garage were all taken good care of. It was some quality work, and I definitely will use their service again!

    PROS- We purchased a home that was pretty dirty and after shopping around I'd say their prices are fair. I met Julio and he was very nice. They did a good job cleaning majority of the house which I saw on FaceTime. CONS- when I saw my home in person I did notice that they did not do some of the services that were supposed to be done in the package I paid for. One of the three bathrooms was not cleaned. They did not clean the inside and outside of the kitchen cabinets, they also did not clean baseboards and I had to go them myself before painters arrived which was a huge hassle. Also, I had to clean the doors as well they were pretty dirty. Later after the initial clean We had contractors come and do one of our bathrooms as well as some floor work and paint work so we just wanted one more clean before we move in. I am rating 2 stars mainly because the communication is lacking. I was told they are available Wednesday tried to confirm several times and was left on read. I tried calling and no answer. Now finally I get a message two days before saying they are out of town??. Very disappointing as now I have to scramble to find another cleaner to come before we move in.

    Lucie W.

    Julio was very responsive and provided a reasonable quote. He and his team arrived ahead of time, and did a good job cleaning our house. We are considering having them come back for regular cleanings in the future!

    Before cleaning oven

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    3 years ago

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    4 years ago

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    3 years ago

    Julio and his wife are the sweetest and they did a phenomenal job with the deep cleaning. I would definitely hire them again!

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    3 years ago

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    6 years ago

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    3 years ago

    Julio was very nice, arrived on time, and did a great job with the apartment clean out.

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    4 years ago

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    3 years ago

    horrible customer service. changes prices at the drop of hat. full of hokum excuses. Be careful with this guy. His full of it. Good luck.

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    7 years ago

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    8 years ago

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    3 years ago

    Julio did an amazing job deep cleaning two bathrooms. He was quick to respond and thorough in cleaning. I highly recommend their service!

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    4 years ago

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    7 years ago

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    9 years ago

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    5 years ago

    Great professional service, on time, responsive, hard working!!! please use them,you won't regret it.

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    7 years ago

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    5 years ago

    Julio arrived very quickly and did an excellent job! I'd definitely call him again! Julio helped me out in a last minute cleaning!

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    Review Highlights - Bright House Cleaning Services

    We almost moved into a really dirty apartment recently, and Julio and the team helped clean before our move in.

    Mentioned in 44 reviews

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    InstaMaids - Maid Service. Made Simple.

    InstaMaids

    (813 reviews)

    Downtown

    I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

    I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

    Bright House Cleaning Services - homecleaning - Updated September 2026

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