This Was the worst experience of my life they left trash behind And did a Horrible Job

I hired Angela and her team to do a move out cleaning for me. We had been living in our 2 bed 1 bath home for 5 years and once we had all the furniture out her team came in and went to work! It ended up being 10+ hours of work to get our rental sparkling and ready for the next tenets. Angela was incredibly responsive and communicative. Her team was polite and professional. I'd recommend them to anyone needing a deep cleaning! read more

Warning Stay Away ! I hired Brighter Days Cleaning Services after researching Home Advisories web site as they appeared to have ok reviews but my mistake was they didn't have enough reviews in my opinion and I would not recommend them to NO ONE ! to clean my 81 Year old fathers home after he fell and was admitted into the hospital I first spoke with Angela and explained the condition of the home and my needs I was impressed and Angela was very nice so I set up appointment . Angela & her husband showed up at my home and gave me an estimate since the house still had furniture in it they would start in kitchen and bathrooms and clean up the cobwebs . I said ok and we later agreed on a start date at which time Lonnie asked for 1/2 at start and I agreed but stated 1/2 at front and 1/2 at end and Lonnie had agreed . I asked them before starting and multiple times after and throughout for a written contract that would spell out all terms , payments ETC.. so there would be NO Miscommunication whatsoever and they said they would provide but after multiple request they failed to provide any type of Contract! They never provided any invoices or receipts either! Which I desperately needed to account for spending my Dads funds ! My mistake was I should have NEVER Allowed them to start with out a contract also I needed some type of accountabilities Since we were not living there and the price quoted for job if completed was mostly based on hours spent we also would show up periodically and seen they threw away all food in refrigerator, Furniture moved to middle of rooms and blinds / shades removed from windows all WITH OUT PERMISSION and was not the original agreement! We where shocked to see Refrigerator and other food , drinks in garage without asking but by the time we found out it was too late the food was already spoiled . The last chance came On A Sunday when My wife and I showed up at the home to find refrigerator off , water all on kitchen floors ruining floors , sliding glass door unlocked, lights on in garage ( according to neighbors all night ) in area that WAS NOT the scope of their cleaning duties so I immediately called Lonnie ( Owner I believe) which addressed the water on kitchen floor BUT then hit me up by surprise for another payment therefore breaking our verbal agreement which after that time I didn't trust them anymore as the broke all our verbal agreements and to this day NEVER PROVIDED anything in writing and therefore I only wanted to talk via Text messages because that was the last straw and I felt they just can't keep their word ! Which is exactly why I asked for a contract . I was surprised that he asked for a payment because that was not the agreement and we came to home unannounced and who was to know we would find what we found and I would be calling Lonnie on a Sunday? Lonnie just kept badgering me saying he had to pay his employees that he finished 75 % of job ( 1/2 up front for 1/4 with this payment would equal 75% completed ! Right ? ) so I said ok but this was your final payment since after that payment I was DONE and this was the last straw as I can't handle someone who can't keep their word but for brighter Days Cleaning Services and Lonnie they some how thought they where in titled to money he didn't work for or earn in any way and went on a series of harassing calls , some text and threatening accusations ( it's like the contractor from blank blank .... ) After this company started breaking there word and failed to provide written contract I started demanding communications only through text verses phone and NOW I started realizing why Lonnie only wanted talk on phone , provided NO written Contract, NO invoices of time spent , NO receipts and as I have text messages saying Lonnie only wants to talk on phone? Why one could only imagine because this company doesn't want to a record of conversations! Disclaimer: This review is my opinion based on my personal experience and interaction with this company the owners and/or employees from my point of view and is again our Opinion. read more

Still using this service since the last review 3 years ago. Still happy with their dependability and consistency in cleaning. Again, they not only clean my home but lift my spirit with their joyful presence. read more

We've been happy with Angela and Lonnie for over 3 years (before the pandemic) so it has come as a surprise that they simply dropped off the face of the earth with no communication whatsoever. We were told back in October 2022 that there had been a death in the family and they would need some time, and of course we agreed to that, it was a no-brainer. We have not heard from them since, even after repeated text messages. I ran a business for over 25 years and I know how to treat customers and walking away without an explanation is never OK. I hate leaving a negative review, but I'm completely baffled as I'm not aware of any personal reason that they would drop us like this. I am beyond disappointed, but the truth is the work wasn't getting done to the level that it had started out as, and we were thinking of going a different direction due to that. Such a shame, they were nice and easy to work with initially. read more

Angela and her staff are thorough and professional. Communication is clear and work is efficient and reasonably priced. They clean for me every two weeks. I am happy now when friends and family visit because my home is clean and welcoming.... read more

I needed a cleaning service asap for two homes I am selling. Lonnie responded immediately to my request, gave an honest and fair bid, and did an excellent job in cleaning these homes. I will be hiring them again for more homes and definitely recommend this company! read more

Our small church and Sunday School in Roseville needed a serious cleaning and scrub before we re-opened for services. Mr. Johnson and his team came in and cleaned WAY beyond our expectations! They scrubbed all the building surfaces, but also all the books in both buildings plus all the toys in the Child Care Room. They arrived promptly and were finished mid-day, ahead of schedule. Their charges were very reasonable. We would recommend them to anyone, and plan to contact them again when we are ready for another cleaning. We can't thank them enough. read more

I have been a client of Angela Johnson, Brighter Day's Cleaning Service's owner, for well over a year and would give her 25 stars if that rating were possible. She is 100% professional, reliable, and provides consistently EXCELLENT services, no matter what my special request may be. I haven't had one complaint during our entire business relationship and have gladly recommended her to my neighbors. Additionally, she is genuinely caring and really does "brighten my day." I can't recommend Angela and her staff highly enough. Look no further for the highest level of service at reasonable and very fair rates. read more

We discovered Brighter Days Cleaning Services through an offer on Angie's List. The owner, Angela, was quick to contact us to schedule our home. She and Angie arrived punctually and were very thorough, time efficient and personable workers. Our house is cleaner now than the day we bought it. They made my wife happy and that makes me happy! read more

Lonnie and his team were fantastic! I had a 4 bed 2 bath house that needed a move out deep clean...after 15 years of family use. I was impressed with the thorough explanation of the quote and what they would work on. Lonnie answered all of my questions and made it clear that my satisfaction was their number 1 priority. He even came by the next day to make sure everything was complete. They went above and beyond to make sure everything was clean and completed to my satisfaction and I would hire them again in a heartbeat. Thanks!!! read more