I called for service around 10 AM and was told they could do same-day service. I was given a…read moretwo-hour window (between 3-5 PM). I was told they would phone me upon arrival at my house. It was okay that I wasn't there, because the door was stuck open. True to word, technician Brad phoned me from my driveway and told me what he believed was wrong with the door (we agreed). He was there at 2:20! He gave me an estimate over the phone, which I verbally approved. When I got home at 4:15, the door was repaired and he had a new remote control for me. He showed me what he did to repair it. I paid with my Visa the exact amount he quoted me, and he drove away. I was very happy with the service from start to finish. The phone was answered by a real person who exhibited kindness and professionalism. She told me the technician's name, and I could see his photo on the website. They do background checks and drug testing of their employees. The technician was early, in uniform, and very professional. I am very pleased.

They quoted us over $1400 for a job that took someone else 20 minutes and cost $190. Buyer…read morebeware....

Excellent work, reasonable price and very professional! Trey was very professional, and easy to…read morework with. Replaced the garage door in a timely manner, and also provided an easy way to manage the garage door manually in the interim!! Certainly recommend A.V.E

AVE sales rep was super nice and gave me a lot of really useful information; however, it's been…read morefive days and I'm still waiting on an estimate. :) Hence the rating.

Prompt response from owner . Job is not scheduled as of yet but am not looking for any other…read morecompanies as owner been up front with prices and availability!

Posted my job in the afternoon on a Saturday through Yelp and this company immediately picked it up…read moreand we're ready to come out that day. Pushed them off to Sunday and they came out and completed the job in a very timely fashion. Really appreciated the quick response and the weekend work. Clearly knowledgeable about garage doors and well skilled in repairs. Would be the company I call first next time.

David and Chandler were great! It ended up being a minor repair, but these guys made sure…read moreeverything on the door was in good working order. They came out the same day, and my door is working great. Thank you!

The owner of the business came right over to help me get my car out of the garage. He tried to fix…read morethe door but it was too far gone. The next day I had a beautiful new garage door installed. It is a much better garage door and does not sound like it is going to die when I open it.

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

service request. Guy came out, claimed he fixed the door, left and the door stopped working. Called…read morethem. Company was abusive and rude. I asked them to come back out after paying them 130.00 for a service call. They said they'd charge me again. Adamant nothing was wrong. They had photos that the eyes were good. I had an electrician out that told me they eyes were gone. A month and a half later, i got them to come out and replace the eyes. They called me difficult, argumentative, etc. New eyes installed, garage door works. Their behavior towards me and the arguing about the garage door not working leads me to never using this company again.

Overall: It would be our absolute pleasure to recommend ACE Garage Door repair. Should we need…read moregarage work in the future, my first call will be to Jack at ACE. What we had done: Fixed garage track and bearings when it came off its hinges, garage door support wire replaced, garage automation fine-tuned, set-up with new working garage door opener Communication: Jack was quick to answer is phone. He was even able to service us that same day! Details: Everything looks and works very well, very professional Time spent & Pricing: ACE Garage door repair was here less then 2 hours, and is does excellent work for a fair price!

We were very impressed with the overall service for our garage door issues (we are fairly new home…read moreowners). They are highly dependable - experienced and reasonably priced. Very satisfied with our first experience with Ace Garage Door Repair / Howell MI - We will for sure be calling them for now on for all of our garage needs.