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    BrightStar Care

    3.6 (9 reviews)
    Open Open 24 hours

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    3 months ago

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    7 months ago

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    4 years ago

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    3 years ago

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    James G.

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    4 years ago

    Absolutely responsive and caring staff and caregivers. No complaints here. They give families peace of mind!

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    James G.

    Thank you Kathy. Appreciate the feedback!

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    5 years ago

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    6 years ago

    Rating Brightstar as a 4-star caregiver agency. End of life care can be an emotionally taxing process.

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    10 years ago

    Very responsive and excellent care givers, esp. CNA's. Would use them again.

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    10 years ago

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    Thrive of Lisle - Exterior Entrance

    Thrive of Lisle

    4.6(8 reviews)
    2.6 mi

    They have the best physical and occupational therapist I have ever encountered. And you get therapy…read more6 days a week.

    I never thought l'd be turning 30 years old while bed-ridden in an acute care facility. That…read moreunfortunately became a reality in 2023, after I was hit head-on by a wrong-way driver with dementia on I-39. I just wanted to take the time to recognize the staff at Thrive of Lisle, as they took great care of me. Shoutouts to CNA's Alan & Harrison; nurses Shirley, Mark and Gina. They are the best! Kellie from activities, Jerome and Sue are always roving the halls and engaging with residents. The positivity and enthusiasm of the staff is truly contagious, and made this long recovery journey easier for me. Therapists Susan, Ed, Keyenna and Tiffany have been helping me work towards my goal to be able to walk again and use my left arm. I love Thrive of Lisle, and the staff here. 2023 was easily the darkest time of my life. I nearly lost my life, and was not sure if I'd ever walk again, or be able to return to the career that I love. The staff at Thrive treated me like family. I can't tell you how much happiness and hope that CNA Alan, Nurse Shirley & Kellie brought into my life during this time. They are truly special people. I still come back to thrive and visit at least 4 times a year. It's rewarding for me to visit the current patients during activities time, as well as spreading positivity and encouragement. I also love seeing my extended family (the Thrive staff). My advice & words of wisdom for incoming patients and their families: * Advocate for yourself as the patient; if you're a relative; please advocate for your loved one. * Treat the staff with love & respect (I promise it'll come back to you ten-fold, and will be a much better experience for you & the staff this way.) * You might be shy at first, but take full advantage of the activities that Kellie puts together! From craft-making to group games; it's a fun time for everyone! (Even the patient's visitors are encouraged to participate). * It doesn't matter if you're bedridden, the staff will make sure to get you out to socialize, shower, or PT. You just need to communicate your needs to them early enough in the day. * Family: PLEASE don't underestimate the power of your visits. Frequent visits will greatly help your loved one as they strive to recover. I had at least 2 family members taking turns visiting me throughout each day. *Keep in mind, you ARE allowed to sit in on your loved one's physical therapy sessions. - Just ask the therapist as a courtesy* * Stay positive & Keep on thriving! Respectfully, Tim

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    Thrive of Lisle - Lobby

    Lobby

    Thrive of Lisle - Seating Area

    Seating Area

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    The Springs at Monarch Landing

    The Springs at Monarch Landing

    2.6(27 reviews)
    2.5 mi

    My stay at The Springs was a nightmare. The facility is severely understaffed and the staff they…read morehad was, to say the least, unprofessional. There were times that I would wait over an hour for pain medication. The food was awful, mostly carbs and very little protein. They also lost several items of clothing in the laundry.

    I'm sharing this because families deserve to know the truth about the systemic failures and…read morefinancial incentives that can compromise the care of their loved ones. My mother, Joanne Geraci, passed away on December 6, 2024, after being failed by both Central DuPage Hospital (CDH) and Monarch Landing Skilled Nursing Facility. We were assured that my mom, who was non-ambulatory, oxygen-dependent, and required assistance with basic needs, was being transferred from CDH to Monarch Landing for rehabilitation--not hospice or end-of-life care. This assurance gave us hope, but it soon became clear that this transfer was less about her recovery and more about financial and logistical incentives for both institutions. Here's What Happened: 1. CDH's Role: * My mom was discharged from CDH in critical condition despite being on flagged medication (morphine sulfate) that exceeded safe dosing guidelines due to her renal impairment. This medication likely masked her true condition, enabling her transfer. * CDH presented the transfer as a step toward rehabilitation, but they failed to communicate or execute a clear care plan. It feels like they prioritized clearing her from their facility over ensuring her safety. 2. Monarch Landing's Role: * Monarch Landing accepted her transfer despite lacking the resources to care for someone in her condition. She was placed in a room without basic safety measures like bed alarms or guard rails. * Within hours of arriving, my mom was found face-up, naked, and unresponsive on the floor of her room, without her oxygen cannula. 3. Financial Incentives Over Care: * Skilled nursing facilities like Monarch Landing have financial incentives to accept patients like my mom under Medicare reimbursement programs. However, they are not required to prove they can meet the patient's specific needs, creating a dangerous gap in care. * CDH likely benefited financially by discharging my mom to a subacute facility rather than keeping her in the hospital to stabilize further or await the delivery of her prescribed Tyvaso therapy. Why This Matters: My family was misled by both institutions. We trusted that my mom would receive care focused on her recovery and dignity. Instead, she was sent into a situation where her needs were ignored, and she died in undignified and preventable circumstances. If your loved one is a patient at CDH or being considered for transfer to Monarch Landing: * Demand clarity about their care plan and condition. Don't allow vague assurances. * Question whether the receiving facility is equipped to meet their needs. Don't assume they are prepared. * Be aware of the financial incentives at play. Ask why a transfer is being recommended and whether it truly serves the patient's best interests. Families deserve better than this. My mom's life mattered, and I will continue to fight for transparency, accountability, and systemic change so no other family endures this pain. Sincerely, Joe G.

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    The Springs at Monarch Landing
    The Springs at Monarch Landing
    The Springs at Monarch Landing

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    Community Nursing and Rehabilitation Center

    Community Nursing and Rehabilitation Center

    1.0(1 review)
    0.9 mi

    If you MUST use this facility for AVAPS care, don't plan to allow them to do any work or help your…read moreloved one. They make excuses about patients not wanting care, allowing htme to decline rapidly. They DO NOT watch seniors who are bed bound, and ALLOW THEM TO FALL without REPORTING to family. THEIR CNAs LIE ABOUT THEIR NAMES, WHAT THEY DO with your loved one, AND MAKE EXCUSE after EXCUSE to cover each others behinds. DO NOT GO THERE IF YOU DO NOT HAVE TO; TRY SPRINGS at MONARCH LANDING or HOME CARE before you allow your loved one to GET WORSE and PASS AWAY. I still stand by this review. Watch your loved one! We went DAILY and you'd be amazed what damage can be done by deceitful CNAs and staff.

    From the owner: Community Nursing & Rehabilitation Center in Naperville, IL, provides medical and therapeutic care…read morein a professional, yet home-like, atmosphere. We specialize in short-term rehabilitation services and clinically complex medical care. From patients who are recovering from surgery, to those who have been injured, our team of nurse practitioners and medical professionals will work with you to develop a treatment plan that will help you get back to living your life again. At Community Nursing & Rehabilitation Center, our patients receive: 24-hour skilled nursing care Medication management Pain management Complex wound care RN-managed hemo-dialysis Respiratory care Nutritional management Occupational, physical and speech therapy Our short-term patients can take advantage of our Homeward Bound rehab wing that offers 23-private rooms. Feel like you're staying in a hotel with flat screen televisions, an adjace

    Meadowbrook Manor of Naperville

    Meadowbrook Manor of Naperville

    2.4(25 reviews)
    1.9 mi

    I love Meadowbrook for hand Manor I love the nurses there in specific I love James Victor savior…read moreMaria... And many of the AIDS CNAs there are hannah..... Michelle.. Toya.. KB.. and many more but those are the ones that stand out the most they do the most work and they help me the most. I have the best team when they're all on here there is the ones that go above and beyond are savior James.. and a lot more aaron.. I know I'm forgetting a lot of them but the team that I have that works with me are great and wonderful people they deserve a lot of gratitude and thank you for helping me get back up in my chair and being able to get on with my life if it wasn't for them taking care of me I would still be in bed moping and crying so thank you everybody for helping me Hannah you are one of a kind savior you are also one of a kind you go above and beyond your job description to help people James you are one of a kind because you go above and beyond also there's a lot of CNAs that don't even get recognized and if I can remember all of them I would put them on here Michelle Toya KB Lydia Leia all of these people deserve a five stars even a 10 star if there was such a thing I would recommend this place highly to send your family because they will be taking care of

    The rooms are very dark and the carpets are dirty. Very understaffed and they tell you as this is…read morethis your problem. Make you wait for 2 hours or more if you want assistance for your love one. They told me that the doctor came on weekends to see my love one. Than one day he shows up after 9 months. Horrible care.

    Tabor Hills Healthcare Facility

    Tabor Hills Healthcare Facility

    3.0(17 reviews)
    1.8 mi

    My mother was in the Heathcare Facility for just under 2 years. We…read more were so grateful for the loving care she received from the nurses, aides, volunteers and staff while she was there. The facility is very clean, the rooms are nice and roomy and we felt peace of mind that she was safe and well cared for which was priceless! She had Alzheimer's and was treated with care and respect. The staff was kind to the whole family and the volunteers treated us like family and were very dedicated to taking care of residents. We became very close to many of the staff and will be forever grateful to them. We visited multiple times/week and made a point of developing a relationship with staff and volunteers and letting them know how grateful we were and that we understood how hard they worked to care for residents. It's back breaking work, requires tireless patience and caring for patients that sometimes can be combative and even aggressive. Repeatedly, I would hear and see aides, nurses, and volunteers respond to this lovingly with understanding and patience. As we would acknowledge their efforts - like anyone - they appreciated that we recognized the commitment it takes to do this type of work and would respond "I love what I do." It showed! They put their heart, mind and body into their work. Letting them know that we appreciated them was easy for us and meant a lot to them. It goes a long way no matter what facility you place your loved one in. I can't recommend Tabor Hills enough. It gave us comfort and peace of mind during a very painful time in our family.

    Horrible place to work, minimum of 36 patients per nurse, no help from management, it is not fair…read moreto patients or staff

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    Tabor Hills Healthcare Facility
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    Wynscape Nursing and Rehabilitation Center

    Wynscape Nursing and Rehabilitation Center

    3.4(15 reviews)
    4.3 mi

    My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

    They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

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    DuPage County Convalescent Center

    DuPage County Convalescent Center

    3.3(3 reviews)
    4.5 mi

    The Corona virus has made it difficult for everyone, people like Heidi Bohan and Robin Hass have…read moremade a terrible situation tolerable. I'm so glad that there's people in this world that go the extra step and really do care about others. You have some excellent people working for you, but I'm sure you already know that, there's no way that I'm the only one that feels this way. Thank you so much Robin & Heidi you guys are AMAZING Fernando Pineda

    I would never recommend putting someone you care about in this facility. My relative is lucky to…read moreget a SHOWER ONCE a WEEK. If you want your relative to sit in URINE and FECAL MATTER this is where you admit them. If you want your loved one to suffer from SLEEP DEPRIVATION due to another resident on the same floor having LOUD VERBAL OUTBURSTS this is the place they should live. Be sure you permanently secure anything your loved one considers VALUABLE SOMEWHERE ELSE. PLAN on Spending Time and Money on finding and or Purchasing Clothing and other items ESSENTIAL to LIVE Over and Over Again! If you want someone you care about to SUFFER from STRESS due to being Moved to Different Room for no reason choose this facility. Remember Nothing is Permanent. If you want to Change the Circumstances your loved one is subjected to Contact the Social Worker and or Administrator at the Preferred Facility. As soon as you do this they will handle the rest. I can only Hope I Helped Someone. Deborah J.

    BrightStar Care - homehealthcare - Updated September 2026

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