Lee's the best technician I've ever dealt with. He diagnosed my dishwasher issue quickly and…read moreexplained the repair process clearly. Lee is honest because he could have sold me a new pump, and I wouldn't have known the difference. Not only that, he was courteous, knowledgeable, and even showed me how to prevent future issues. The pricing was fair and transparent, with no hidden fees. I especially appreciated that he followed up to ensure everything was still working perfectly.

GE Dishwasher repaired reasonably and without excessive waiting time. Very knowledgeable…read moretechnician. Would recommend to anyone.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Excellent service from First Aid Appliance Repair! Very professional, knowledgeable, and reliable…read more They arrived on time, quickly diagnosed the problem, and explained everything clearly. The repair was done efficiently and the appliance is working perfectly now. Highly recommend First Aid Appliance Repair to anyone looking for honest, professional, and quality appliance repair service!

The technician did a great job! Great job done! Quick and efficient, without hassling.read more

They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

Quick and well prepared. Service on an older oven was completed in a timely manner: servicer was on…read moretime, diagnostic tools were accurate, and the part was on hand. Satisfied with the rapid and friendly service!

Excellent fast service and great communication. Did the work and kept me updated with photos and…read morewhich parts were used. Highly recommended

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

A+ service and professionalism. My Bosch French door fridge had a torn gasket and defective flapper…read morewhich also led to some ice forming in the freezer drawer causing even more issues. Vlad took care of everything across multiple visits and replacement parts (the first replacement flapper had a factory defect), and didn't charge for his second or third visit. Used a hair dryer to fix the freezer gasket when he could have sold me a new one. Everything works perfectly now. Good communication, texted his ETA ahead of each visit. You are in good hands with this technician.

Quick and gave up front pricing Courteous at the house and…read morethorough. Thank you! Came same day

Good, quick service for a good price. We had a problem with our refrigerator, and he was able to…read moreprovide a probably diagnosis over text messaging without needing to come out and charge a service fee. He got the necessary part and came by promptly afterward to install it for a reasonable price. He communicates through text messaging and is usually pretty quick to respond. He also took a look at our dishwasher while he was there and gave an estimate on an issue we were having with that. We will definitely be keeping him in mind for future service calls.

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

In the words of Tyra banks, "It is so bad, I wanna give you a zero. But that's not possible. So,…read moreinstead, I give you a 1." Guy not only refused to do the work written on his ticket TWICE, wasting now four weeks of my time, but pretended to make a phone call to his supervisor to get out of doing the work. Idiot thought I wouldn't figure that out in 2 seconds, so I called his company and they confirmed he wasn't doing what he was supposed to. Now I have to wait upwards of a month for these people to fix a fridge ice maker and a dishwasher soap dispenser. I spent $100 to wait over a month. Sick. At this point, Id be better off going to trade school and learning myself.

Ron is top notch. He's very experienced and reliable. We had many other repair companies come out…read moreand Towson was by far the most trustworthy, best priced, and thorough. Communication was also better than anyone else around!