I get my wedding ring inspected every 4 months from Jared. So, we decided to come to this locating…read more The gemologist checked my ring and shined it. It's sparkling like it's brand new. Upgrade coming soon, it's time. My husband purchased this wedding ring 4 years ago. I'll definitely be back, soon. :-)

Poor service and the credit company they use will screw you out of money. Paid my account in full…read morea day late and closed my account with them and they still charged me a 43.00 charge in late fees and interest. Unless I pay the 43.00 they are going to keep charging my late fees and interest, I have contacted an attorney They told me they would not credit my account back because I closed and they would not just get rid of the charge and eat it.

I went to Zales at the North Point Mall in Alpharetta, Georgia, a few days ago to pick up a watch I…read moreordered online. Amber the store manager extended a warm greeting, removed several links to adjust the fit for my wrist, and also offered to clean a gold ring which I gladly accepted. I plan on returning to make another purchase because of the exemplary treatment I experienced.

I absolutely love this store. Nadia is an absolute treasure. She is amazing and super helpful! She…read morewas there to help me and my Finaće with our rings and wedding bands. She is such a good listener, and goes out of her way to make you feel special. We will only go here for her. Thank you Nadia!

I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

I came in to get my ring repaired because I caught it on some metal and bent it out of shape. They…read morerepaired it in 5 mins for a VERY reasonable price. Thank you!!!

Great while you wait watch band adjustment for a very reasonable price. I have also had batteries…read morechanged there with a similar speedy and reasonably priced service.

Fast, friendly, professional…read more.. If you don't see what you want, ask. They'll find it or send you to someone who has it. Come see them for watch repairs and batteries as well...

Small space, knowledgeable staff. Had a watch adjusted. They were quick and reasonably priced.read more

First time going to this shop...will recommend to everyone!…read moreAlex and his wife are the most professional, personable jewelers in town.... They fixed multiple pieces for me while I waited...also offered to clean extra pieces I was wearing, even tightened every stone in my tennis bracelet at no charge after cleaning. They had multiple regular customers stopping in to pick up or drop off...they know everyone by name...it's so refreshing and rare these days to find people who take pride in the job they do and go the extra mile to make sure every customer is satisfied and will return...thank you!

I had several items that are very meaningful to me that needed repairs. Being cautious I checked…read morereviews and chose Milano for my repairs. A great decision. This is a family run business and every person I interacted with was friendly. The work they did was exceptional and I am super grateful that my jewelry is able to be worn with confidence that stones won't fall out of my rings! The jewelry was so sparkly when I picked it up and I appreciated that they cleaned everything without an extra charge. I would highly recommend this store for purchases or repairs.

Abraham and his family are warm, friendly and honest. They…read moreoffer excellent service along with quality merchandise at a very affordable price. Additionally, their passion and pride in their designing and craftsmanship is impeccable! I would highly recommend shopping with Milano Jewelry, they have something for everyone and they have certainly Wow'd me......again! Thank you so much! Linda Beaver

I highly recommend this business! The prongs on my custom wedding ring had worn down and Brilliant…read moreAtlanta recommended replacing the head instead of repairing the previously repaired prongs. I took their recommendation and left my ring (which I've worn almost 24x7 for the last 20 years) in their care. Not only did they perform the repair, but they ensured all of the other diamonds were secure in their channel settings and thoroughly cleaned and polished my ring. It looks soooo good that friends ask if hubby gave me a new ring! I am loving my ring all over again. They completed the repairs earlier than estimated as well! They also carry a beautiful selection of jewelry and can design and help you customize jewelry as well.

A beautiful environment and friendly owners/personnel who go above and beyond to assist clientele…read more I enjoyed browsing the beautiful selection while you assisted me with my watch. We will definitely be back!

Amazing service & knowledge! Will definitely use again if the opportunity arises. They even have a…read morehuge selection of designer purses. Chanel! Gucci! Prada! Go visit them!

Responsive, professional and knowledgeable. Pleasant experience from beginning to end. I would…read moredefinitely do business with this team again.