They do grea work. Like new. Very good people to deal with. Couldn't ask for better.read more

Clark's Body Shop Fremont, MI on M-82…read more Friendly at first! So long as you don't challenge their work they're ok! However, upon pick up my car it was litterally undrivable! Front end shaking bad! Had to pull off the road twice! The ABS and Trac lites are stuck on. I had to return the car to Clark's within minutes! They kept it another week and had Dave's service check the front end shaking, the ABS and TRac lites! An additional $122.00 was charged for looking at it but with no fix! Basically, calling me a liar and thief! They actually told me those issues must have been there prior! Absolutely wrong and not at all true! This was the worse part about the entire ordeal, not to mention the inconvenience! The third Collision shop, Gerber Collison in Fremont, Mi now has my car! On top of the dangerous, exsisting issues left unfixed by Clark's It was quickly pointed out by Jason at Gerber Collision that the front fender paint job was poorly done and a slight dent was still there! Also, the top inside front fender wheel-well shield was not installed properly by Clarks! Poor workmanship! Frankly, the counter lady Diane at Clark's was just insulting and rude! Accusing and insinuating that these issues didn't come from the damage caused be a deer running into the car! The front drivers side door, front fender, mirror, headlight, etc. had to be replaced or repaired! She was 100% wrong! I live 45 minutes away! Noway that car could have been driven with those issues! There was nothing wrong with this car! When initially dropping off the car I had also asked them to fix the back door and window but, it wasn't a part of the claim! I explained that the back window had been broken out. I bought new glass and installed it but it wouldn't go up or down and now the back door wouldn't open either! After asking three times they finally fixed the door for $155.00 but to my surprise the window still doesnt work! They never even tried to fix it! Following my second attempt to pick up my car from Clark's and finding it litterally still undrivable, I had to drop it off at the next nearest body shop, Gerber Collision! They immiedietly found imperfections with Clark's Body shop's work! I reported this back to the Adjuster and Insurance Co Manager. Charges will be back charged to Clark's body shop! Depending on how long my car is still held up I'll probably have to sue them for additional rental car fees due to their incompetence! I read the other reviews but they sound like there talking about a different company! My experience with Clark's body shop was horible! I strongly recommend that if you need body work you look elsewhere! You deserve better! Diane, who works the counter was out of control rude, loud and almost hysterical! While I was outside calling the insurance co she told my driving companion to stop talking to her and to leave the property. Then she locked the door and called the owner! Very strange! She appeared stressed out and frankly, nuts! My suggestion is to avoid this place! Avoid the hassle, go elsewhere! I'm 65, a business owner for 35 years. We service hundreds of communities Nationwide! I own a fleet of vehicles and have had other body shop claims over the years! Nothing like this one! IMO, its not worth your time or the frustration! If you're near Fremont and require Body work on your vehicle, do yourself a big favor and try Gerber Collision first!

over charged us, and took nearly 2 hours to do a simple check up on the car while charging $100…read morejust to take a look. not going back again as I believe higher standards should be set for an establishment of such business... should've expected that though and read reviews beforehand (also estimated parts that's were not needed, for a way higher price than necessary)

Don't bring your car here! I brought my Ford Escape here to see if they were interested in buying…read moreit. Boy did they give me the run around. First he asked me to bring it back the next day because he wanted mechanics to look at something first. Which I did, calling in advance to check. Well then he decided they should look at it overnight to check for something else, the engine had to be cool. So I call and ask if they have time the next time, which he says yes. I call at 11:30 like he tells me to, mechanics haven't looked at it. He says call back around 3:30. I do so, and mechanics still haven't looked at it and apparently won't have time to. When I expressed how he wasted my time, he took no responsibility and said other repairs were promised. Mechanic told me same thing...well, so was I. That's why I called day before to check. Other worker told me I need to talk to someone who knows what they're talking about. They smugly told me, oh well I can have my car and sell it myself. Thanks!

We had to get body work on our car. The work was all we could have asked for!! They were able to…read moreget it back to us in a timely manner! I would recommend Car Center of Big Rapids to any one needing body work! They even vacuumed out my car.

I hit a deer and went somewhere else and they couldn't get me in until end of April. Went in there…read morewith my wheel well hitting my tire they rigged it to make it safe to drive and got me in right away.

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

My son goes to Ferris and his truck broke down, and Johnson's automotive were extremely helpful and…read morefriendly. they did a diagnostic and told us upfront exactly what the truck would need to get fixed from that diagnoses... And it actually was cheaper because once they started assessing it as they're working on it, they realized they didn't need to do what they thought originally. I would highly recommend them ;)

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

frustrating, poor communication, disorganized, and unreliable. I had my car towed to them and…read morespoke to 3 different people over a 3 day period when I suddenly find out they only work by appointment and are booked out for 5 days into the next week. I guess I thought during the first 3 calls, and having my vehicle towed there would have been me requesting an appointment? Meanwhile everyone is telling me the will check it out, they will get back to me and yet, after no calls, no feedback, and no one checking out my car. I am told I don't have an appointment. Maybe during the first call when I said, "High I am stuck on the highway and not from town can I have my vehicle towed to your location to get help" the first thing the person would say, is "Sure, let me look at our appointment schedule to see when we could take a look at it." Meanwhile I am struggling with my Schedule waiting daily, hourly for updates to figure out when I can go home. Finally I just picked up the vehicle without any work being done and found someone else to help. There is so much more I could write about the absolute horrible communication and shenanigans. Just be honest and organized and tell your potential clients your process the first time they call, or second, or maybe even third time, Not the 4th, 3 days later....

So far so good I brought my vehicle to them and they seem to honest and professional I'm looking…read moreforward to the results

My parked car was struck and the hood and a number of internal parts were damaged. Bill, the owner…read moredid a very thorough job of assessing the damage, and Kelly, his daughter was incredibly helpful sparring with the insurance company. The outcome couldn't have been better - they even washed my car. This is a service-minded company, and I can't really say enough good about them. Highly recommended.

I was in a light accident and needed work on both the front and back of my car. Gondek's got the…read morework done in three business days and they even detailed my car. Most amazing vehicle repair that I have ever had!

We have used Gondek's body and frame for all our automotive work for years. They provide quality…read morework in a timely fashion. Highly recommend them.

Needed a whole new exhaust system and I called and they got me in the next day. Went in and they…read morehad the pipes bent, welded and new muffler up in no time. Was out of there within an hour. Quoted me on the phone and when it was done was charged exact quote price. Very happy and will be back if I ever need it. Would recommend to others!

When I went there they told me everything looked good, charged me 75$ to replace the bad pipes…read moreunder my car (so I thought) my muffler pipe fell off on fruit ridge Ave because it was not replaced, that cost me 150 to replace it and now I have to pay 120 to replace the pipe that they claimed was new Because it has a rust hole in it.found out it was the original pipe. I wouldn't recommend going here.