Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

My son goes to Ferris and his truck broke down, and Johnson's automotive were extremely helpful and…read morefriendly. they did a diagnostic and told us upfront exactly what the truck would need to get fixed from that diagnoses... And it actually was cheaper because once they started assessing it as they're working on it, they realized they didn't need to do what they thought originally. I would highly recommend them ;)

I had a very positive experience. They were able to send a tow, pick me and car up, rent out a…read morevehicle, and have vehicle repaired the same day. Service provided was for rear brakes. I didn't need to miss any work. The whole ordeal was seamless. Plan on using again when needed. Oh, repair costs / value were in alignment with market.

Very rude staff, and untrustworthy work, and habitual liars! Also forgets to tighten all bolts and…read morewants to end your warranty when questioned about their work. Will never go back here again and don't recommend to anyone for anything unless you wanna throw your money away and be treated unjust.

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

frustrating, poor communication, disorganized, and unreliable. I had my car towed to them and…read morespoke to 3 different people over a 3 day period when I suddenly find out they only work by appointment and are booked out for 5 days into the next week. I guess I thought during the first 3 calls, and having my vehicle towed there would have been me requesting an appointment? Meanwhile everyone is telling me the will check it out, they will get back to me and yet, after no calls, no feedback, and no one checking out my car. I am told I don't have an appointment. Maybe during the first call when I said, "High I am stuck on the highway and not from town can I have my vehicle towed to your location to get help" the first thing the person would say, is "Sure, let me look at our appointment schedule to see when we could take a look at it." Meanwhile I am struggling with my Schedule waiting daily, hourly for updates to figure out when I can go home. Finally I just picked up the vehicle without any work being done and found someone else to help. There is so much more I could write about the absolute horrible communication and shenanigans. Just be honest and organized and tell your potential clients your process the first time they call, or second, or maybe even third time, Not the 4th, 3 days later....

Our transmission was going out and we called a lot of places around Greenville and surrounding…read moreareas, trying to find a place to fix it for the best cost. We did lots of research and found out the best option for us was to rebuild it, and not just replace it with new or used (which could have more miles than ours). I knew right away, when I called and spoke to the owner, Steve (who happened to answer one Saturday), that this was where God wanted us to bring our Van. He offered us a rebuild at the best price, with a year warranty! He said that his workers may have quoted us more, but thankfully be was so helpful to our needs! We were struggling financially at the time, and we relied on our tax refund money to cover the cost. He started working on it while we waited for it to be deposited in our account. It only took a few business days before we were able to get it back. So far it has run ok and we are thankful for the service. May God bless Steve and his crew! We appreciate all you did to help us. We were so thankful we did not have to hurt financially yo get another vehicle, as we had just bought this van 3 months prior.

over charged us, and took nearly 2 hours to do a simple check up on the car while charging $100…read morejust to take a look. not going back again as I believe higher standards should be set for an establishment of such business... should've expected that though and read reviews beforehand (also estimated parts that's were not needed, for a way higher price than necessary)

So far so good I brought my vehicle to them and they seem to honest and professional I'm looking…read moreforward to the results

My parked car was struck and the hood and a number of internal parts were damaged. Bill, the owner…read moredid a very thorough job of assessing the damage, and Kelly, his daughter was incredibly helpful sparring with the insurance company. The outcome couldn't have been better - they even washed my car. This is a service-minded company, and I can't really say enough good about them. Highly recommended.

I was out of town, driving a cancer patient for treatment. Just before we arrived to the cancer…read morecenter, my "low tire pressure" warning came on. After dropping off my patient, I googled near by tire repair. Belle Tire was 5 blocks away. I went into the front door, explained my situation and was told the next open appointment was at 4:00 that afternoon. This was 10:00 AM. I once again explained my situation, out of town, cancer patient for treatment, and once again I was asked to make an appointment. Belle Tire will NEVER get my business!

Walk in tire rotation. Warmly greeted, writeup was quick. Job was completed rapidly, well ahead of…read morepromised time. Then a quick checkout and on our way!

I was in a light accident and needed work on both the front and back of my car. Gondek's got the…read morework done in three business days and they even detailed my car. Most amazing vehicle repair that I have ever had!

We have used Gondek's body and frame for all our automotive work for years. They provide quality…read morework in a timely fashion. Highly recommend them.

Took my car in for an issue and they fixed it. When I went to pick it up another issue arose and…read morethey took care of most of it but the parts! Will definitely go back!

I needed to have an alternator replaced. I received an estimate over the phone from Babb Ford…read moreService and okeyed the repairs. Since the parts had to be ordered,there was a wait but with COVID etcetera not too long a wait. I live in Big Rapids so would need to drive to Reed City to collect my car. They called and left a message that the car was ready. I called back and they confirmed the car was ready. When I walked in I was informed that during the repair the broke another part and had to replace the part. When I went to pay at the check out, I had to wait several minutes?for them to locate my paperwork. The bill had jumped approximately 200.00. At no time prior to being told the total was I informed that I would need to pay more than the initial quote. After paying I looked at the bill to determine what was the increase. I was charged for both the part and the labor to replace the part they broke. I can understand to some extend paying for part (although I have been advised that typically I would not pay for their damaging a part). Hoever, I really think it was crossing a line to charge for the labor to repair a part they broke. Won't take my car there again.