I had an unpleasant experience with being billed for an appointment I missed. Either they didn't…read moremake me aware of that policy or I didn't notice the statement in the stacks of registration forms I filled out. This is not the first medical appointment I've missed in my life, but it is the first one that has been billed to me!

This place is the worst! Save your money and go somewhere else! I'm new to the area, have BCBS for…read moreinsurance. I called before scheduling an appointment to check if I was covered... office girl said I was all set. Scheduled a crown procedure and they gave me a quote. I got a bill a month after the procedure and they're now saying I'm not covered. "Everyone in this office knows that we don't take Blue Cross Blue Shield", is what I was told after I tried to fight the extra charges. I wouldn't schedule anything if it was out of coverage. I went there, they took copies of my BCBS card... no one in the office said a thing! Don't use this dentist! They will overcharge you the first chance they can get. Lobby only had old people in it... I thought that was strange. Probably easier to take advantage of the elderly! DONT GO HERE!!

Dr. Morris is very skilled and has an excellent staff supporting him. Plus he has top notch…read moreequipment and has the ability to complete many procedures that take weeks in a lesser office.

From the owner: Located in Battle Creek, MI, Capital Avenue Dental Care is a member of the Orahh Care Dental…read moreCommunity. A community united in delivering comprehensive lifetime oral care. Capital Avenue Dental Care offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

I arrived to my appointment and checked in 20 minutes early. Receptionists (all sitting at the…read moredesk) proceeded to carry on a personal conversation for a few minutes while I stood there waiting to check in. Finally checked in and sat down to wait. I began to watch people walk in and get called back, while I am still sitting there waiting. I waited another 30 minutes. I finally went up to the receptionist and asked if they forgot about me. She proceeds to tell me that the Dr is running behind, and I will be called back shortly. I asked her why I wasnt notified of this and given the choice to wait or reschedule. She couldn't give me an answer. I told her I was leaving and NOT rescheduling, and the office/staff are very unprofessional. I received a blank stare. My guess is while carrying on their personal conversation, I was not checked in and "Dr is running late" was an excuse. If it was an excuse, be professional and own your mistake. I have been to two locations, and both are lacking in professionalism and good customer service. I will not be recommending Aspen Dental and in fact encouraging you run. Run as fast as you can and never second guess your decision!!

Great team here working together to help get my dental health back on track. And bring back my big…read moresmile

Crazy how many 5 s reviews there is for this place, BUT it's 100% earned. Been to many denti in my…read more57 years. Trust me this one is solid. I don't like that they charge more for cleaning services than Delta Dental allows but all else. Is top notch. I've been to other Portage dentist that not only try and talk you into unnecessary treatments to pad their income and Doc Kip and all the staff have a positive, welcoming, and listening level of engagement. In Portage I dealt with arrogant self important Dentist that thought all others were beneath him and not entitled to ask questions. Kip invites the conversation and you will also learn a little about his family too. Highly recommend.

After moving from the Seattle area to Battle Creek five years ago, I switched dentist so I could go…read moreto Dr. Etheridge's practice. It was the best decision my family made. Dr. Etheridge is the most skillful and caring dentist I have ever met. If there is one thing I am petrified of, it's dentists! But...he made me feel safe and did his utmost to perform the necessary dental work pain free. His staff are absolutely wonderful. I had an emergency and they worked me into his extremely busy schedule and never made me feel as if I were a problem. So yes, I highly recommend Dr. Etheridge and his great staff.

My daughter and I started here about 3-4 years ago. I have been very happy with the services and…read morethe treatment! I love the new female dentist we were assigned! I had to have a crown done out of pocket and found the cost reasonable (compared to other offices).

CAUTION&WARNING 09/15/2025…read moreUneducated, Unprofessional... Once you are taken into the back & meet the dentist & nurses, that experience will explain itself on the caution warning & 1 star rating, the receptionist's who sit behind the glass are good people, after that refer to caution warning... ShalomShalom Brothers & Sisters