Was having an issue with a wood stove chimney in a rental house. Had someone else come out and the…read moretenant didn't have any faith in them so, her boss recommended Downeast. Certainly glad he did. Had to order some stovepipe and then came out and did the job cheaper than the fly by night company and 1/3 of the cost of another reputable local company. Highly recommended

The whole experience was great. Ross examined the chimney and fireplace, mortared some cracks,…read morehelped me set up my GrateWallofFire. (You want to use GrateWallofFire!). I learned so much about the fireplace: how to use it, what to watch for, when to service it. And absolutely zero upsell! Very reasonable price. Super helpful. Can't say enough good things.

Had a great experience with Flynn Roofing !! The owner , Stephen is great. Roof and gutters done in…read morea weeks time.. no BS. Price was also great.. highly recommend.

Stay away they bait and switch! Day one price then double it ! Worst customer service everread more

Just had my chimney cleaned and inspected. I am so impressed with this company's service and…read moreprofessionalism. I have used several companies in the past who always try to upsell me on unnecessary repairs. The homeowner is at a disadvantage, not knowing how to sort out these recommendations. Northeast Chimney is thorough and honest, giving peace of mind. Very pleasant folks.

Good people nice family own business. They know what they do when they know what they're talking…read moreabout. They were prompt efficient, and would recommend.

Spoke to Gary on the phone told him the issue with the chimney. He came by spoke with my husband…read moreand when I got home all was fixed and done. The quality was perfect the value as well. It was well worth my phone call to American Chimney Pros! Will definitely recommend. Gary was pleasant funny and honest, Most important to me and in today's business world.

Reliable services, reliable rates, good value. Gary maintained and cleaned the chimney for the…read moreprevious owners of my house, and has been incredibly helpful in understanding the history of the house. All interactions with him have been straightforward. Furthermore, the chimney has worked extremely well.

We hired them for an inspection. They gave us an estimate for $6,000-$9,000 for a new flue and…read morechimney cap, saying our flue was too cracked and damaged to use as per images from the scope camera. We got a second opinion and the other company stated our flue looked fine, we got some minor cracks patched and a new cap for under $1,500. It seems like Best Chimney Services may have just zoomed in on small cracks to make it seem like a worse problem. The only useful thing they did was give us a recommendation for where to get help with our gas fireplace. Wouldn't come back here for any chimney service.

I have been using Best Chimney for over 20 years and would not go with any other company. The…read morecustomer service, professionalism, talented staff, quality of work, in addition to the positive attitude and value for the services provided, is second to none in the Boston area. I have been very fortunate to have worked with Rich since 2003 and so happy to hear his voice every time I call with a service question or to schedule a service call. More recently I have had the extreme pleasure of having Mason be the lead on installing a stainless steel chimney liner for me and conduct a fire test for work recently completed. Even though there was a challenge with the size of the liner, due to my chimney being narrower in the middle, Mason was able to easily troubleshoot, find the correct size and have the installation completed shortly after the initial visit. Mason returned today to conduct a fire test to ensure everything was in working order and supplied the necessary paperwork for my property management company at our condo association to prove that my fireplace is in working order and safe to use. Mason's professionalism, leadership, critical thinking skills, positive/can-do attitude and easygoing manner were most impressive. I want to also commend the trainees that I met on both visits, Ron, Julio and Leo. All were models of customer service and professionalism and very happy to be with Best Chimney. It was obvious they were very pleased to be training under Mason and had a high level of respect for him. Best Chimney is doing something very right by having someone as capable as Mason and trainees as eager to learn as the three gentleman that I met during my service calls. Thank you!

Boston's Finest fixed a garage flooding situation for me with a French drain system, after…read morediagnosing the problem and working with me to settle on a reasonable and cost effective solution. William, the owner, was very responsive from the get go and clearly knows his stuff and takes pride in his work. All the workers were efficient and cleaned up well after. Very happy with this project and would certainly use them again for any masonry or related work.

I ended up selecting Boston's Finest to rebuild and repoint a chimney. The owner, William, was…read moreextremely responsive. His team delivered everything they said they would. Price-wise, they came in around the middle compared to other contractors. The duration of his guarantee was the highest compared to the other quotes I got.

I have nothing but great things to say about WRC Roofing (Will and his team). They were responsive…read moreand quick to act. I had an emergency roof situation where a huge tornado-like window caused my over 100lb chimney cap to blow off. Unfortunately for me, I live in a rowhouse in Boston where I literally do not have any roof access at all, let alone the reach to adjust and fix a chimney cap that is an extra 30 feet high away from the nearest sky light. I could see the damage but I certainly couldn't reach it. And to be clear, this is not the type of roof that is eagerly serviced by many due to the height, difficult access and complexity. I emailed out to 15 different yelp roofers, of the few that responded with an ability to service (or at least look), only WRC roofing was understanding of the situation and agreed to act as quickly as possible. Even though it happened mid-afternoon and they were far away, they were willing to come asap and arrived within the hour to assess the situation. We discussed and agreed on an action plan. Will really took the time to explain everything and truly look at the issue without being dismissive or patronizing. He is friendly and super approachable and the consummate professional. His and his wife's entire calm and patient demeanor put me at ease that they both knew what they were doing and were empathetic to our panic at the entire situation. Due to insurance reasons, I could only hire him initially for emergency services to quickly patch and prevent more harm/damage while the insurance adjuster was being assigned to my claim and performed their assessment. He went to prepare right away, we got a quote pretty quickly and accepted his help. The weather kept him from actually doing any work that same day (started raining and lightning) so he offered to comeback the next day to fix the issue. He arrived on time with all his equipment. He was respectful of the entire property he was in and working on. He talk through all the safety precautions he would take without any hesitation when I asked him, demonstrating his experience and knowledge of these types of roofs (think steep slope and slippery slate). The patch repairs looked clean and presentable even though it was just meant to be temporary. I thought they charged a fair price/hour for the emergency service as well as for the transport. I never felt bullied, pushed over, or upsold on anything. He gave us copies of his workman's comp and insurance prior to starting. He communicated so well throughout the ENTIRE experience. His team was quick to provide contracts and invoices. He took lots of pictures throughout his work and sent them to me afterwards. He even went above and beyond his responsibilities because while he was up there, helped me get rid of a piece of slate in my gutter I just happened to mention off hand that was bothering me when we assess the roof. He just offered and did it! As for the actual repair, he fixed some areas of broken slate shingles, put a nice new metal cap on top of the (out of use) chimney, and installed a brand new copper gutter for me. The metal cap was secured fully with bolts and it looked extremely neat and tidy. He took plenty of before and after photographs for me so I could see the progress and the changes. This was important to me so that I could follow along. Along that line, his communication was just superb. He was immensely polite and professional. He made sure to notify me when he was on the way and also at the end of the day when he was done. He updated me frequently on progress and next steps and he listened to my concerns and we had a discussion about the roof repair instead of him just doing whatever he wanted. My only critique was that overall, it took him longer than he originally stated. However, he did a fantastic job and everything looked really nicely done. I am extremely happy with the outcome. I wholeheartedly recommend him to others and would be thrilled to see his business grow.

I have the worst experience with this company. They did a hack job putting back together my roof…read moredeck after replacing the roof on my building. They also cut the refrigeration line to my air conditioner unit which I had to pay $2000 to get it fixed. I've been patient and given them plenty of time to address this and they'd come up with one excuse after another. It's been a waste of time and effort dealing with them. My next step is to take them to court. This is insanely annoying! I'm also surprised they showed pics of my roof on here. It's a Mickey Mouse job. The whole deck is crooked and was not done correctly. They obviously did not use any form of measurements when cutting the wood!

We recently hired them to fix our roof, and they did an amazing job. From the beginning to the end,…read morethey were very professional and paid attention to every detail. The team arrived on time, worked hard, and kept everything clean (very important to us) during the project. They did everything carefully and made sure we were happy with the progress. They also listened to our specific requests and made sure to keep the look of our home intact. My wife was especially happy with how they managed this. Hristo is such a down to earth guy. If you need a reliable and professional roofing company, I highly recommend them for sure!

I contacted Boston Roofing and Gutters on a Sunday and they responded almost immediately. They were…read moreable to come the following day, diagnose the gutter problems I was having, and recommend solutions. They were even able to come and do all the work that same day. I really appreciate their prompt attention, obvious knowledge of gutters, and honesty (instead of telling me I needed a gutter replacement, they simply cleaned out that gutter and sent me before and after photos, which I've added here). Highly recommended!