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    Broadmoor Nail Spa

    2.9 (56 reviews)
    Open 9:30 am - 7:30 pm

    Services - Broadmoor Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Broadmoor Nail Spa Photos

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    Recommended Reviews - Broadmoor Nail Spa

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    Full set of acrylics
    Nicole S.

    AMAZING!! I went super last minute to get eyebrows , totally did not expect to get my nails done . Anna took me at 7:00 (mind you they close at 730). She did an Amazing job and I could tell that she was happy to do my nails . Absolutely amazing

    Toes

    Well with all the nail places we could have chosen, unfortunately we came here. The pedicure itself wasn't horrible but but wasn't great either. What was horrible were the people who gave my daughter and I our pedicures. The techs were both very rude. My daughter's tech spoke not one word to her. She didn't even say hello. She merely tapped her foot to indicate for her to raise it. My tech told me my nails were ugly and told me I shouldn't do DIY. I told him that was the reason I was there! In all actuality they didn't look bad when I went in. Midway through both if our pedicures they each got up at separate times and went and started working on other peoples manicures. Someone different came back and applied my polish. The way they treated both of us was pretty rude and I would not recommend going to this salon. My daughter and I went to have some fun and she was treating me for my birthday. Needless to say they ruined it for us and the pedicures were definitely sub-par. They didn't even paint the edge of my toe nails! I don't recommend going here for any service!

    The first day I got them done, the color was beautiful but the nails scuffed after a few days

    I had a full gel set put on a week and a half ago. Paul did my nails and was very polite, but I did wait a while to get my nails done (i did make an appointment) which was bothersome because I had to go to work in a few hours. I explained the shape I wanted, and Paul did make them into a nice coffin shape. It wasn't exactly what I wanted, because they were thick and a little too short, but I passed it off because I loved the color. However when I was done, I noticed that my nails were bumpy, and the ends were uneven. But I ignored this because I didn't want to complain about everything. I am very particular about my nails, I like them to be long and not thick. I also like to be listened to and not cut off. After three days I noticed that my GEL was scuffed and peeling back. I went in and they fixed it, but it was very very rushed and the nail tech insisted that it was because the gel did not set right under the light. I shrugged it off and gave it the benefit of doubt, but once again the day after they were scuffed. Now, I wear gloves when cleaning and I am very careful with the nails considering that my total was 65.00. A week later the acrylic is peeling back, the glue is being exposed and looks like a crust around the nail, the shape is uneven, the color is dull. I am very disappointed in this place because it had such high praise. Sixty-five dollars worth of nail should last, and not be excused as "it didn't set right". I don't like it when a nail tech rushes the manicure, especially since it is acrylic and needs a little bit more attention. My thumbs are wildly uneven and my index fingers are bent and bumpy. When I showed the nail tech this, she did not comment on it and continued hastily filing my gel to fix it. I'm not happy with the quality that I received and the time it took to take me in. The first picture was the day I got them done, and now today-following with the bumps and uneven nails.

    Mikki W.

    Still love this place! Leyna does great nail art! They have a great selection of colors and they always do a great job. I still recommend making an appointment rather than walk

    I got services at the Solon location for over a year and the energy is very negative they need to be a bit more welcoming to their customers no matter of race.

    Sarah S.

    Came with two friends for pedicures. We made appointments and they kindly say us all together. Our nail techs were friendly and did a great job on all three of us. I got just the spa pedicure, which included a sugar scrub, hot towels, and massage. My friends got signature, which added a mask onto my service. The techs didn't skimp on the massage like some salons do. All of our polishes looked great and we enjoyed our time there.

    Lorielle H.

    I got my nails done this past Monday and I was very satisfied with how Paul did them! He was very pleasant to speak with and he took his time. Every nail looks perfect to me and that sometimes is rare depending on where you go. I will definitely be going back!

    Mia does an excellent job with nail art. =)
    Catherine C.

    Great experience. I loved the work that Chris did. He is the manager. I also love that they are open on Sundays. They were busy too. Highly recommend, I plan to go back.

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    9 years ago

    Christine is the best referral ever! She spends so much time making sure everything looks great and makes sure you are happy.

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    10 years ago

    Great color selection, super professional best mani and I looooove the hot hot towel hand massage!!

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    10 years ago

    Got a great pedicure from Jimmy. Very friendly, clean. I would highly recommend them!

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    Page 2 of 2

    Ask the Community - Broadmoor Nail Spa

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    Review Highlights - Broadmoor Nail Spa

    Leyna, Anna, Chris, and Jimmy do an amazing job.

    Mentioned in 6 reviews

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    Spa Lavender

    Spa Lavender

    4.0(23 reviews)
    0.5 mi

    I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

    I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

    Photos
    Spa Lavender - Our cozy front lobby!

    Our cozy front lobby!

    Spa Lavender - Lobby

    Lobby

    Spa Lavender

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    Reset Lounge - Inside the Infrared Sauna -- 5 February 2020

    Reset Lounge

    5.0(13 reviews)
    4.4 mi

    "We always focus so much on our relationship with others, when really, we need to BEGIN taking care…read moreof the relationship we have with ourselves. You can't give love if you don't have any for yourself. Everything starts with the relationship you have with yourself." -- Cassey Ho, Youtuber and Pilates instructor. I first found out about Reset Lounge through a complimentary massage thanks to Yelp Cleveland in February 2020. You can read my review from partnership with Yelp here -- https://www.yelp.co.uk/biz/elite-week-yelp-recharges-with-reset-lounge-chagrin-falls?hrid=wEgT_PVaIRPwODfMWwGkyg&utm_source=ishare&utm_content=review I visited Reset Lounge a 2nd time on Wednesday, 5 February 2020. I definitely needed to de-stress on this day after getting into a minor car accident earlier that morning. INSIDE -- The space is very warm and inviting just similar to a Spa. When you enter, you will be greeted by a staff member at the front desk. There are numerous chairs to sit at in the lobby. There is also a water/tea station right at the front as you enter. In addition, you can remove your shoes and jacket at the front entrance. There is also a back entrance as well because the front outside gets congested from parked cars. SERVICES/TREATMENTS -- If you enjoy fitness, then a small gym is available for use before or after a wellness service. Private personal trainers train clients inside this gym so you can book a personal training session. For services, they offer CRYOTHERAPY, INFRARED SAUNAS, SALT THERAPY, NUCALM NEUROSCIENCE THERAPY, MASSAGE & COMPRESSION CHAIRS, WHOLE BODY VIBRATION (a small machine located in the gym), and more new services coming in 2020. Thanks to Yelp and being a Yelp Elite member, I got to try 2 services for free -- the massage chair and the salt cabin. I highly recommend the massage chair because it is zero gravity meaning the chair reclines back plus it really deeply massages the lower and mid-body. The salt cabin treatment felt okay to me because I was just bored inside plus it was really cold in there. However, there are benefits to salt therapy including helping with skin problems, inflammation, and removing mucous from the lungs. SAUNA -- Benefits include relaxation and detoxification. They have 2 sauna rooms. In my most recent visit, I paid for a sauna treatment which is $20 for non-members or 1 credit for members. Basically, 1 credit equals $20. Now $20 may be too expensive for some people but taking care of your body shouldn't come as a price; rather, a reward. Before entering the sauna, a staff member asked if I wanted electrolyte infused water so I gladly accepted a cup. It's important to hydrate before, during, and after entering a sauna to replenish water lost through sweat. I enjoyed the infrared sauna and the heat (135F) didn't bother me. Infact, I wished it was hotter....haha. Before I walked in, a staff member asked me what program I wanted and I believe I choose "detoxification". See my attached photos for a description of their sauna programs. Once inside, I sat then laid down while glancing through a book. There is a remote inside that allows you to adjust the light. The different coloured light settings are supposed to help the body in many ways. After getting out of the sauna, there is a mini-fridge that has a eucalyptus infused towel for cooling off. It felt nice to wrap the small towel around my neck and pat it on my chest. I highly recommend the sauna and massage chair. Visit Reset Lounge today located in quaint Chagrin Falls. Customer service is also wonderful here. Your body will enjoy a "reset" after you come here. **** - 12/200 total reviews in 2020 - 388 total overall Yelp reviews - Reviewed on 8 February 2020

    Beautiful place to come and hit your own "reSet" button. Found this place originally from a Yelp…read moreElite event last year and have been back twice since! They make booking easy and fast - you can sign up for credits or simply just do a service one time. You can book your appointments over the phone or on their website, they even link the appointment to your calendar! Stepping into the ReSet Lounge is extremely relaxing and almost feels like you are at home! Was welcomed with tea and positive spirits. I booked the massage chair & nu calm this time around. The massage chair is amazing as it hits every single part of your body! You are able to relax with an eye mask, music and weighted blanket on you (all provided by the lounge). I then followed this service with nu calm and this is needed for EVERY single person in the world! Haha. The ability it has to shut my brain off and to relax and not think was truly amazing. Truly can't wait to spend more time at the ReSet lounge in the future

    Photos
    Reset Lounge - Dietary Supplement - free to use by the sink in the lobby.

    Dietary Supplement - free to use by the sink in the lobby.

    Reset Lounge - Massage & compression chair

    Massage & compression chair

    Reset Lounge - Waiting Area

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    Waiting Area

    Broadmoor Nail Spa - othersalons - Updated July 2026

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