We had a wonderful experience with Rich's! They were super helpful from the start and guided us…read morethrough the process. We were having issues with our Hunter Douglas shades and needed to get replacements and the guys were so nice to meet with me and help me select color and type, explaining in detail the differences between them all. And then the installation went smoothly. Overall, we are so happy and will definitely turn to Rich's Home Fashion Center for all of our future window decor needs. Yes, I would absolutely recommend them.

My experience with Rich,s blinds was wonderful!! Nathan helped me very much with choosing within…read moremy budget! Instalation was a pleasure to deal with!! I'm very happy with my new blinds!

I found Oriental Rug Care NY in a google search and am I glad I did. I own a treasured area rug…read morethat had been cleaned 3 years ago by a company that ended up delivering my rug back to me looking pretty much like it had before they'd cleaned it. But not so with Oriental Rug Care NY. Their cleaning brought my rug to life! It looks like I remember it the day I'd purchased it. And Jerry took such great care and effort in placing it in my new apartment's master bedroom. There's not a straight wall in this rental apartment -- especially so in the bedroom, but Jerry magically adjusted the carpet (and the furniture) in the space so all fits in perfectly and looks great. Thanks so much Jerry!

Very professional. Did a wonderful job and left area fully cleaned up. Would recommend and use againread more

Bay Carpet and flooring really came through for me. I had a very ugly disgusting Downstairs…read moreretaining post that was exposed and filthy. My wife hated looking at it after contacting Bay Carpet and flooring. They made my pole beyond presentable that we could show our entire neighborhood how fantastic it looks great service great pricing, and the gentleman that owns the facility is super handsomepants. Thanks for reading my review. Don't hesitate to contact them. You will not be disappointed.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

They always do a great job for us. Have used them multiple times and never had a problem.read more

You can get your carpets cleaned and smelling fresh if you call these guys. They know their…read morebusiness. I used them this month and I was very happy with the results. The rugs are very clean and they smell great. Professional rug cleaners and offer many different options for your cleaning needs.

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

We spent months interviewing contractors before choosing Gallery KBNY for our pre-war three-bedroom…read moreon the Upper East Side, and it was the best decision we made. From the start, they took the time to understand how our family actually uses the apartment -- something no other firm we spoke with bothered to do. Their team handled everything from the co-op board approval and DOB permits to the design and construction, so we had one team to communicate with throughout. The finished result feels like it was always meant to be this way -- modern and functional but completely respectful of the building's original character. Having one of the partners directly involved in our project gave us a level of confidence we didn't expect. Cannot recommend them enough

We did an up/down apartment combo with Avi and his team and could not be happier. Their work was on…read moretime, on budget and very high quality. Having one firm handle everything was seamless and took so much of the stress surrounding logistics out of the process. We have done construction several times over the years and this was BY FAR the best experience we've had. Highly recommend. Our project manager, Miguel, was special.

Melanie and Betsy rearranged their schedules to help me when my husband had a medical emergency…read moredays before our move. They unpacked our boxes and organized our apartment and storage unit from top to bottom with efficiency, thoughtfulness and attention to detail. They had a lot of practical and creative solutions to making our space work for our day-to-day with a baby and a large dog, and helped to implement systems to keep us organized in the long term. They were worth every penny and I found their pricing to be very reasonable. Above all, they are kind, funny, absolutely lovely people to work with and I can't wait to have them over for a refresh in a few months!