A bizarre experience…read more I was 4 mins late to my massage and the front desk person let me know they'd have to deduct it from my 60-min massage booked time. I said that's fine. I then sat for another 5 mins in the lobby waiting for the masseuse to come out. The front desk person rushed in trying to find my masseuse, who then came out and looked at me confused. Then.... HE REACHED INTO MY PURSE?? and tried to grab an envelope I had just gotten from a bank. I was alarmed and shocked and said "this is mine." The front desk girl saw all of this happening just in time as she came out and said "Dennis!" I was, at this point, confused and uncomfortable but didn't want to forego the deposit I had paid for my massage already. So, I went along with it and followed Dennis (masseuse) in. All in all, I got a 45-min massage and had a man I had never met try to reach into my purse. The massage was OK. I came out and asked the front desk girl why my masseuse had reached into my personal purse and she remarked "yea that was crazy, I can't believe I saw that too. I'll talk to him and management." I still never received any communications as to why this establishments masseuse reached into my purse at the lobby. I felt very uncomfortable and only after I flagged this, the front desk girl gave me 10% ($7) off of my massage. For $7, I'd rather not have a man dig into my bag??

Following my previous review, Kaitlin (the manager or owner) reached out to address our concerns…read moreand invited us back for another session. We stopped in on a Sunday evening, and I'm delighted to say that I was very pleased with the experience this time around. I opted for the 40/40 combo (40-minute foot/40-minute body) and had Heidi as my therapist. She led me to a dedicated foot massage room that where the ambiance was quiet, relaxing, and clean. While there weren't privacy curtains, the layout provided enough space to not feel like we were packed in like sardines - something most other foot massage places do. I especially appreciated that the staff didn't chat during the session and having a dedicated room with a door really helped minimize outside noise. Heidi did a fantastic job and I actually fell asleep during my session. The body massage was excellent. Heidi had the proper cadence and flow for each stroke, which was a stark contrast to my previous visit where the therapist simply rubbed oil up and down like they were washing my back rather than massaging the muscle. She also checked in periodically to ensure the pressure was right, showing she was truly in tune with her craft. The only reason I didn't give it a full 5 stars was due to a few minor points: 1) I wasn't asked about my trouble spots beforehand. On the way out, I noticed a clipboard for clients to circle focus areas, but I was never offered one at check-in. 2) Having to move rooms mid-session was a slight inconvenience. 3) The ergonomics of the foot massage chair weren't ideal as it put a lot of pressure on my lower back, despite having the small lumbar support.

Was long overdue for a massage so I decided to try out Project Zen for the first time. The location…read moreis right off of Burlingame Avenue, there is street, metered parking all around, or a parking lot right across the street. Keep in mind if you schedule your appointment on Sundays, parking is free! I received a gift certificate for a 1 hour Deep Tissue Massage. When it comes to gift certificates, you cannot book your service through their website, so I decided to go in person to make my appointment. The lady who helped me was super friendly and made me feel welcomed. It was highly recommended from the person who gifted me the gift certificate to either book with Wendy, due to her pressure of really getting in those tight areas, or May, who was also really great. It just so happened May was available for the time that worked for me. The spa is clean, May came to greet me right on time, she asked me if I had any area's I wanted her to focus on, and checked in on me multiple times throughout the massage to confirm her pressure was ok. I never felt so relaxed and so comfortable. I would definitely recommend booking with May for your next massage in Burlingame!

Tried this place from ClassPass. Location is pretty nice and close to parking. Message itself was…read moreuneventful and not so memorable. I checked out the price after and don't find it worth the price... I likely won't come back again.

Amazing! Had the deep tissue massage. I booked within the same day and was able to be seen. Would…read morebook again!

This used to be my go-to Thai massage spot in Burlingame...until I was charged a last-minute…read morecancellation fee. I had called to cancel because I was sick, and even after explaining that, they still charged me. I understand they have therapists to pay and overhead to cover, but I was hoping for a one-time exception given the situation. It makes you wonder--would they have preferred I show up and risk getting others sick? They said it's their policy, but it was never mentioned when I booked over the phone. They later pointed to an email with their policies, saying I should have known, which didn't sit well with me. As for the massages, they can be hit or miss--I've only had one truly great masseuse there. To be fair, the staff is polite, nice, and respectful. But this experience left a sour taste, and it made me feel like they didn't really value a returning customer.

I had such a great experience from start to finish. The spa was clean, calm, and welcoming. The…read moretherapist did a great job and worked with me and what I needed. Highly suggest!

Really great place with wonderful people! Will go back soon for sure. Thank you for the amazing…read moretime.

This is my secret spa when I need total rejuvenation…read more I've come here after international trips to decompress from 15+ hour flights, and every time, it resets my entire nervous system. What stands out immediately is how curated the experience is from the moment you walk in. Even the names of the services feel intentional and aligned: there's a clear brand philosophy behind everything they do. The decor is thoughtful, not overwhelming, and once you enter the massage space, the experience becomes even more personalized. You first enter the sliding wooden doirs to a crystal grid, and the therapist actually takes the time to understand your body--areas of concern, areas to avoid--which is incredibly important. Not all massages are created equal. When a therapist works with your body instead of just applying routine techniques, the experience becomes far more effective. Afterward, you step into this walkway that feels like an evening on Malibu Beach--the sound of large ocean waves, the lighting, the atmosphere. It pulls you into the present moment in a way that feels intentional + ritualistic. Inside the room, everything is designed for comfort and immersion. The tables are warm, there's a soft white fur blanket, and even the smallest details are intentional: the cute tiny Tibetan bowls where you place your belongings. When you pick them up at the end, it creates this subtle, calming chime. It's those small nuances that make the experience feel iconic! Each massage therapist has their own artistry, but they all follow a unified philosophy. The use of essential oils, guided breathing, and the ambient sound of ocean waves creates a full sensory experience. At times, it genuinely feels like you're on a coastal retreat--there's even this subtle quality in the air that mimics that ocean freshness. Kinda like salt [reminds me of those himalayan salt rooms in jimjilbangs in Korea]. Even the restroom is clean, calming, and consistent with the overall experience. Usually a candle of their signature smell is lit...nothing feels like an afterthought. I've had massages all over the world, and this place is something special. It's not just about getting a massage--it's about the environment, the intention, and how your body is guided into relaxation. That level of care makes a difference. The staff is warm, some know me by name, and it always feels like I'm stepping into a space where healing is the priority: physically and for the nervous system. If you become a member, it's also much more reasonable to come regularly, which I highly recommend. This place is precise, intentional, and beautifully executed. I love it. My true oasis in The Bay Area.

I had no issue with the massage, however, I had a gift certificate - a gift from my daughter. I…read morecouldn't enter it on the website to book a massage. I called the salon and the person I spoke with was unhelpful. I booked a massage with the understanding I would bring the gift certificate with me. A woman called me an hour before the massage and said my gift certificate would be honored. I arrived, the massage was fine, but after I was asked to pay and given the entire amount. I said I had a gift certificate. The receptionist said I know but we can't get the gift certificate to work. I said it was bought on your website and I had the email - from the salon - showing the gift certificate and amount ($150). The lady said what is your daughter's information, I need to figure out how she bought the gift certificate. I said she's 15. She bought the gift certificate on your webpage and I received an email - from your salon - telling me I had a $150 massage for your salon. The lady said okay, it's okay. You don't have to pay. I said, well I do because I spent $160 on a massage because of things I added and I also want to include a tip. So I'll pay the difference. The lady said okay. She said she'd charge my credit card the $10 difference plus what I wanted to leave as a tip. I thought all was well only to come home to see a charge for the entire cost of the massage plus the tip. They didn't honor the gift certificate which was from their website. I tell you, I go to have a massage for stress relief, but this place is SO stressful with the disorganization of the business. I was going to go again, but after all is said and done there is no way I'd ever go back again. They caused me stressed. I'll need to dispute the charge now with my credit card company. It was not worth it for all the stress. They have a membershio which I was thinking about joining but I won't now. I don't trust people who operate like this.

Nestled in Burlingame, Sakuna Bodywork is in what appears to be an office building. Pretty easy to…read morefind and there's a few parking lots nearby (it is paid parking) and there is street parking as well so that's always a plus. I came here for a 60 minute Sakuna Signature massage and got an extremely relaxing massage from Sakuna. Before we started I told her I wanted the focus to be on my shoulders/neck and back while also still getting a full body massage and she really delivered. Will definitely consider returning when I have time to make the trek to the area! Thanks again for an amazing massage, Sakuna!

I love that Sakuna Bodywork is on Classpass and there are a lot of dates and times available! I've…read morebeen here twice now and both times were amazing. I felt so refreshed after and I love that it's just her in a private room. This way you know that you will get Sakuna everytime! The room is so zen and peaceful. I will definitely be back soon!

Outstanding High Quality deep tissue, foot, facial, neck and back massage…read more been getting massage here for several years now. Thank You Michael

it was bait and switch!! we saw on instagram 2 hydro facials for 120. it's a lie!! i did not get…read moreanything close to a facial! they did a suck vacuum and an enzyme. thats it i had no extraction, no eye cream, moisturizer, no hydro facial nothing!!! then they make you sit for 30 min listen to there spechel and want you to sign up for a 1500 dollar package. and they made me pay $358. i am so upset. i still have dead skin on my face zits and more. never ever ever go here.

In nice places good location very neat but the techniques to perform the massage are very bad they…read moreare not at all professional with their work For example, they want to steal your money back if you pay in cash they don't give you the returns they keep them

I came here sometime within the last year for a couples massages. That experience was good. The…read moremassage was good, very standard, and relaxing, nothing too crazy for that experience. I came here today and wow. Eva did my 90 minute deep tissue massage, cupping, and hot stone. She did so good! She's amazing at what she does, and made sure I was comfortable the whole time. It was my first time cupping. She made sure I knew what to expect, and asked how I was doing throughout the process. The amount of pressure she applied was *chefs kiss*. Will definitely be coming back and making this at least a quarterly routine.

There are massueses and massage therapist, but then there are massage practitioners like Carina…read more She does have a certain knowledge of the muscle which helps with day to day, wear and tear to the body. I always feel considerably better after a visit

Wow, can't believe I hadn't written a review for Carrina yet; this is long overdue…read more I've been coming to Carrina off and on for more than 10 years (I didn't have a car for a while and was stuck in SF, and the massage therapists I found were just....ok, FWIW). Anyway, I eventually moved to the Peninsula, got a car, and went back to Carrina. She's amazing. One of my pet peeves is when massage therapists don't listen to what you actually need when you tell them and just do their normal routine. Carrina is refreshingly different because she actually listens to what you tell her when you explain what's happening and why you're there to see her, and she somehow magically finds and works out all the knots - even the ones I didn't know I had. Absolutely recommend Carrina and worth the monthly investment as part of self care!

I've been seeing Ryan regularly for quite a while now, and he has made a huge difference in helping…read moreme manage my back pain. He is professional, attentive, and really takes the time to understand what's going on with your body instead of giving a generic massage. Every session leaves me feeling noticeably better, with less tension and improved mobility. I especially appreciate how consistent and reliable he is -- it's clear he genuinely cares about his clients' well-being. If you're dealing with chronic pain, stress, or just need a skilled massage therapist, I highly recommend him. I'm very grateful to have found someone this effective and knowledgeable!

I can't recommend this massage place enough. The front desk is always kind and smiling. And after…read morehaving massages from multiple therapists there I'm blown away by the amount of quality bodyworkers. Billy is exceptional and released tension in my hips and low back that had me feeling like my entire body exhaled after our session. Garion is such a unique therapist who created a safe space for an emotional release combined with breath work and energy work. And lastly , Ian is one of the best massage therapists I've ever had. First membership I've ever purchased and absolutely zero regrets!