A bizarre experience…read more I was 4 mins late to my massage and the front desk person let me know they'd have to deduct it from my 60-min massage booked time. I said that's fine. I then sat for another 5 mins in the lobby waiting for the masseuse to come out. The front desk person rushed in trying to find my masseuse, who then came out and looked at me confused. Then.... HE REACHED INTO MY PURSE?? and tried to grab an envelope I had just gotten from a bank. I was alarmed and shocked and said "this is mine." The front desk girl saw all of this happening just in time as she came out and said "Dennis!" I was, at this point, confused and uncomfortable but didn't want to forego the deposit I had paid for my massage already. So, I went along with it and followed Dennis (masseuse) in. All in all, I got a 45-min massage and had a man I had never met try to reach into my purse. The massage was OK. I came out and asked the front desk girl why my masseuse had reached into my personal purse and she remarked "yea that was crazy, I can't believe I saw that too. I'll talk to him and management." I still never received any communications as to why this establishments masseuse reached into my purse at the lobby. I felt very uncomfortable and only after I flagged this, the front desk girl gave me 10% ($7) off of my massage. For $7, I'd rather not have a man dig into my bag??

Following my previous review, Kaitlin (the manager or owner) reached out to address our concerns…read moreand invited us back for another session. We stopped in on a Sunday evening, and I'm delighted to say that I was very pleased with the experience this time around. I opted for the 40/40 combo (40-minute foot/40-minute body) and had Heidi as my therapist. She led me to a dedicated foot massage room that where the ambiance was quiet, relaxing, and clean. While there weren't privacy curtains, the layout provided enough space to not feel like we were packed in like sardines - something most other foot massage places do. I especially appreciated that the staff didn't chat during the session and having a dedicated room with a door really helped minimize outside noise. Heidi did a fantastic job and I actually fell asleep during my session. The body massage was excellent. Heidi had the proper cadence and flow for each stroke, which was a stark contrast to my previous visit where the therapist simply rubbed oil up and down like they were washing my back rather than massaging the muscle. She also checked in periodically to ensure the pressure was right, showing she was truly in tune with her craft. The only reason I didn't give it a full 5 stars was due to a few minor points: 1) I wasn't asked about my trouble spots beforehand. On the way out, I noticed a clipboard for clients to circle focus areas, but I was never offered one at check-in. 2) Having to move rooms mid-session was a slight inconvenience. 3) The ergonomics of the foot massage chair weren't ideal as it put a lot of pressure on my lower back, despite having the small lumbar support.

Was long overdue for a massage so I decided to try out Project Zen for the first time. The location…read moreis right off of Burlingame Avenue, there is street, metered parking all around, or a parking lot right across the street. Keep in mind if you schedule your appointment on Sundays, parking is free! I received a gift certificate for a 1 hour Deep Tissue Massage. When it comes to gift certificates, you cannot book your service through their website, so I decided to go in person to make my appointment. The lady who helped me was super friendly and made me feel welcomed. It was highly recommended from the person who gifted me the gift certificate to either book with Wendy, due to her pressure of really getting in those tight areas, or May, who was also really great. It just so happened May was available for the time that worked for me. The spa is clean, May came to greet me right on time, she asked me if I had any area's I wanted her to focus on, and checked in on me multiple times throughout the massage to confirm her pressure was ok. I never felt so relaxed and so comfortable. I would definitely recommend booking with May for your next massage in Burlingame!

Tried this place from ClassPass. Location is pretty nice and close to parking. Message itself was…read moreuneventful and not so memorable. I checked out the price after and don't find it worth the price... I likely won't come back again.

5 stars for the foot massage--it was great. 0 negative stars…read morecustomer service. I was in my underwear getting my massage when this silly woman who said her name was ""(whose favorite phrase is "i don't speak English followed by cascades of giggling) entered my room with some guy in his his 30s, so he could have a massage, too. She said to me, "You don't mind" I said, "Yes I do mind" that I wanted my privacy, especially since I didn't know the guy, & these double rooms are for couples & friends, not 2 strangers. She ruined my massage by putting me in this awkward position. She kept giggling saying she forgot (that I was wearing only my underwear.) I said it shouldn't matter. I wanted privacy. I will never go back. Since "LEE"can't speak English, here it is in simple Chinese 部按摩五星好评----太棒了。客户服务零星差评。 我当时只穿了内衣在接受按摩，这时一个傻乎乎的女人（她最常说的句子是"我不会说英语"，说完还连连 giggling）带着一个三十多岁的男人走进我的房间，说也要做按摩。她对我说： "你不介意吧？"我说："我介意。"我想要隐私，尤其是因为我不认识那个男人，而且这些双人房是给情侣和朋友用的，不是给两个陌生人的。她让我处于一个尴尬的境地，破坏了我的按摩。她一直咯咯笑着说她忘了（我只穿了内衣）。我说这不应该重要。我想要隐私。我再也不会回去了。

I was horribly bruised. I've had deep tissue before and I have never bruised. I have never bruised…read morefrom a massage before today. I'm assuming the rubbing over cloth without oil may have had something to do with it. Super weird. There was really no technique other than rubbing as hard as humanly possibly. They were nice. It is clean.

Amazing! Had the deep tissue massage. I booked within the same day and was able to be seen. Would…read morebook again!

This used to be my go-to Thai massage spot in Burlingame...until I was charged a last-minute…read morecancellation fee. I had called to cancel because I was sick, and even after explaining that, they still charged me. I understand they have therapists to pay and overhead to cover, but I was hoping for a one-time exception given the situation. It makes you wonder--would they have preferred I show up and risk getting others sick? They said it's their policy, but it was never mentioned when I booked over the phone. They later pointed to an email with their policies, saying I should have known, which didn't sit well with me. As for the massages, they can be hit or miss--I've only had one truly great masseuse there. To be fair, the staff is polite, nice, and respectful. But this experience left a sour taste, and it made me feel like they didn't really value a returning customer.

Great spot to relax and unwind, the best therapists ever! Shout out to CiCi and Sweet, they're both…read moreawesome! The facilities are always clean and the beds are warmed. I've always had a great experience here. * Make sure to get an appointment online or over the phone. They do take walk ins, but are usually booked unless you have a reservation.

They are very kind here. It was easy to book over the phone…read more I went in for the 60 minute massage. I noted on a card that I would like more emphasis on the lower back and shoulders. I've been to different massage places but this was the most unusual experience. Most of the time the massage was dry rubbing or constant rubbing me. It was also pulsating massage instead of a nice subtle pressure. I've done deep tissue and swedish at multiple places so I thought this was odd. Additionally, when they massaged my neck, I felt like they were pressing down on my carotid artery. Overall, I felt like the person doing my massage wasn't trained well or it was overall very odd. I disliked the constant repetitive rubbing over my shoulders. There was no compression and it just felt like they were just rubbing to make me feel like this was deep. There was no variation in technique at all. I was really disappointed by my experience.

I had such a great experience from start to finish. The spa was clean, calm, and welcoming. The…read moretherapist did a great job and worked with me and what I needed. Highly suggest!

Really great place with wonderful people! Will go back soon for sure. Thank you for the amazing…read moretime.

Came here on a Sunday afternoon for a quick reset before the work week!…read more GG777 is in the downtown San Bruno area so make sure you know you will be paying for parking ($1.50/hr) if you park near! The vibes when stepping in was exactly what I wanted! Quiet, relaxing and clean. I made an appointment at 1:40pm and was able to come in anytime! Service/quality: I was introduced to Connie who immediately knew why I was coming in. I've been having neck strain on both sides (prob due to office life lolol) and she recommended instead of the normal 60min combo (feet and body) at $65, I try the 60min pain treatment that targets the source of pain at $100. Tbh at first I was thinking, this could just be a way to upcharge, but I tried it anyways and WAS I WRONG! Connie is LEGIT! I should've never questioned her! She went in on all my neck/back knots for a good 30/40mins. She went deep and cracked everything too! I would like to note that this massage was far from relaxing lol, but it was exactly what I needed! I can finally move my neck left to right and up and down. If you are looking for something to actually target chronic tightness or pain, please go here and request for CONNIE specifically for the Pain Treatment! Very sore, but I can finally move!!

We used to love going to GG777, but unfortunately our experience tonight completely missed the…read moremark. Our massage at 6 PM today was honestly the worst massage my partner and I have ever had. We booked the combo massage and could tell right away that they were very busy. When the service started, our feet were placed in hot water. I told my masseuse that the water was too hot, and instead of adjusting it, she dipped my foot in, said "it's good for you," and walked away. The massage itself felt rushed and careless. My legs were barely massaged, there was no real technique, and my arms were essentially forgotten. They were rubbed for about a minute, shaken a bit, and then she moved on. Even small details felt sloppy. When lotion was applied, it was just pumped directly onto my back rather than worked in properly. My partner's experience was just as uncomfortable. His masseuse left midway through, and the front desk employee took over, which felt very strange, rushed, and unprofessional. Yes, it is easy to get an appointment here, but consistency matters. This place has become very hit or miss, and tonight was our last straw. We will likely be investing our money elsewhere moving forward.

There are massueses and massage therapist, but then there are massage practitioners like Carina…read more She does have a certain knowledge of the muscle which helps with day to day, wear and tear to the body. I always feel considerably better after a visit

Wow, can't believe I hadn't written a review for Carrina yet; this is long overdue…read more I've been coming to Carrina off and on for more than 10 years (I didn't have a car for a while and was stuck in SF, and the massage therapists I found were just....ok, FWIW). Anyway, I eventually moved to the Peninsula, got a car, and went back to Carrina. She's amazing. One of my pet peeves is when massage therapists don't listen to what you actually need when you tell them and just do their normal routine. Carrina is refreshingly different because she actually listens to what you tell her when you explain what's happening and why you're there to see her, and she somehow magically finds and works out all the knots - even the ones I didn't know I had. Absolutely recommend Carrina and worth the monthly investment as part of self care!

In nice places good location very neat but the techniques to perform the massage are very bad they…read moreare not at all professional with their work For example, they want to steal your money back if you pay in cash they don't give you the returns they keep them

I came here sometime within the last year for a couples massages. That experience was good. The…read moremassage was good, very standard, and relaxing, nothing too crazy for that experience. I came here today and wow. Eva did my 90 minute deep tissue massage, cupping, and hot stone. She did so good! She's amazing at what she does, and made sure I was comfortable the whole time. It was my first time cupping. She made sure I knew what to expect, and asked how I was doing throughout the process. The amount of pressure she applied was *chefs kiss*. Will definitely be coming back and making this at least a quarterly routine.

Nestled in Burlingame, Sakuna Bodywork is in what appears to be an office building. Pretty easy to…read morefind and there's a few parking lots nearby (it is paid parking) and there is street parking as well so that's always a plus. I came here for a 60 minute Sakuna Signature massage and got an extremely relaxing massage from Sakuna. Before we started I told her I wanted the focus to be on my shoulders/neck and back while also still getting a full body massage and she really delivered. Will definitely consider returning when I have time to make the trek to the area! Thanks again for an amazing massage, Sakuna!

I love that Sakuna Bodywork is on Classpass and there are a lot of dates and times available! I've…read morebeen here twice now and both times were amazing. I felt so refreshed after and I love that it's just her in a private room. This way you know that you will get Sakuna everytime! The room is so zen and peaceful. I will definitely be back soon!