DO NOT BRING YOU CAR HERE. Bringing my car to this shop was the worst mistake I've ever made. I…read morebrought it in for a simple boost issue caused by a bad down pipe, for context the car was running perfectly fine aside from a lag in acceleration. They were able to get my car in within a couple of days, which seemed promising, but after a few days, they called me back saying they had fixed the issue, but now my car had a slight knock. When I arrived to pick it up and started it, I was met with one of the worst rod knocks I've ever heard saying it had been there the whole time and a slight exhaust leak was covering it up. My car went into their shop with no knocking whatsoever and came out with complete engine damage as well as an 800 dollar charge for the down pipe. Ever since, I've been fighting with their insurance, who is now trying to total my car and offer me absolutely nothing for it. So now I'm left with two terrible choices: either pay for a new car completely out of pocket or spend $11,000 to replace the engine they destroyed. I cannot stress this enough, DO NOT EVER bring your car to this shop. They completely ruined my vehicle and left me stranded. I Will post video of knock if I'm able to.

DO NOT BRING YOUR CAR HERE. I brought my car here thinking they could get it fixed quickly so I…read morecould drive 300 miles home. My car only had a slight loss of power most likely due to low boost. They called me and said they could fix it for $800. I got no updates after that and had to call them asking if it was done. Then they said they think it may be knocking. When I got to the shop they tried to charge me $950 after quoting me $800 for a turbo up-pipe and install. They then proceeded to say there's a slight knock once the car heats up. It had no knock when I dropped it off and just had a bunch of work done not even a year ago when the head gasket was done. They said it was just a little knock and to throw some thicker oil in it and it would make it home. They claimed the knock had been there and "my exhaust was too loud to hear it", and that it's been there the whole time. THEY WILL TAKE ADVANTAGE OF WOMEN AND TEENAGERS. I spent 2 years in an auto tech class and worked in a shop, I know my way around cars. I made it out of their driveway and it instantly started a horrible rod knock. Their insurance company didn't look at the vehicle just made us wait weeks with no communication and then proceeded to back them up saying "you just couldn't hear it over your exhaust". They put my life in danger by telling me it was ok to drive it when it very well could have seized on me. I had to get it towed. Multiple mechanics said there was no way it was knocking before. DO NOT EVER GO HERE.

Our car broke down on a Friday afternoon while returning home to Brattleboro from a camping trip in…read moreVergennes. We had it towed to Junction Auto and thought over the weekend that we better start looking for a replacement car as we worried the fix would be more than the car was worth. To our pleasant surprise we received a call on Monday that the car was fixed, tip to tail, ready to pick up and the bill was totally manageable- These folks were so friendly, fair and knowledgeable- just the best experience. Thank you Don, Andrew and the whole gang- Jen and Neil

Junction Auto does good work at a fair price. The service is always friendly and they only fix what…read moreneeds fixin'! Wouldn't take my car anywhere else John Hiser

Packard has been servicing my vehicles (Volvo, Toyota, VW, Ford) for many years. They are always…read morehelpful, reasonable, and never do work you don't need. I trust John, Zach, and Margo completely.

I only took my car here a couple of times (because it only needed to be serviced a couple of times…read morewhen in Vermont - not because I took it anywhere else while in VT), and was completely satisfied with the service. It was recommended to me as a good place to take Volvos; always appreciating going to a mechanic that specializes in Volvos, I felt good taking my car there. The first time I took my car there was what really made me trust them. I had to get it towed to them from a bit of a distance, and I ended up being slightly late and knew I wouldn't be able to get there before they closed, but I had been calling them throughout the afternoon and they said "no worries", and someone stuck around to help me when I got there (and managed to fix the problem in about 5 minutes and send me on my way, which was awesome). The second time I took my car there was for some general maintenance, and while it was a bit of time ago (thus, I do not remember all of the details), I don't remember being appalled by the cost, or feeling like the repairs took an unreasonable amount of time. I'm not giving them four stars because I actively think that they don't deserve five - I just didn't take my car there enough to feel qualified to evaluate if it really is five star service. Still a place that I trust, though.

We called Ray because my partner's car would crank but not turn over on a Sunday afternoon and he…read moreneeded to get home, a 2.5 hour drive away, for work. The problem was a bit of a mystery, after Ray had tried all the basic stuff (fuel pump, relays, etc) and took a lot of work to resolve. Ray showed up very quickly, brought parts, tried some stuff, bought a few more parts, tried a few more things and... after some more parts-buying and stuff-trying (keeping us in the loop the entire time about why he was doing this or that thing and giving us the option to not keep going) he was able to fix the problem, explain what he fixed in simple terms, and give us "things to look out for" as my partner drove home. He made it home with no issues! Ray's prices were super reasonable considering he was doing the work on a Sunday afternoon in the road in front of my house. He was tenacious about getting to the bottom of things and his knowledge of cars is encyclopedic. Really good communicator, friendly guy, I would absolutely use him again for anything from routine work to something more complex.

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!

We got a flat tire and were told by those who helped us the night before this was the place to go…read more It was excellent advice. We were directed up to their new location in Addisson. We drove up and the customer service was excellent. Our tire was not able to be repaired. We were advised to get 4 new tires and we agreed the other 3 really needed to be replaced. The tires were brought up from the main location. We had coffee shared our story of a flat tire. We were all set to go the cost of the tires and customer service was home town. A place to the next person who needs tires and the other services they provide. Thank you

Excellent customer service, friendly and knowledgeable staff! Very professional and got me in…read morequickly.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place

I come here for all of my car-related needs! I've always found them to be fast, honest, and they do…read moregood work. And their prices are reasonable too!

I'm from out of town and Randy was such a great find. He charged a fair price to fix my muffler and…read moredid great work. He also called me before doing anything and explained what my options were, which I really appreciated.

My UVM son had a suspension issue while at school with me 500 miles away. He knows little about…read morecars and has a 2008 Sienna with 195k on it. I found Dolans here on Yelp. They could have told him it needed a $3000 flux capacitor. They identified the front struts and fixed them reasonably. They even sent pics of the failed strut . Thx I would trust them in the future

Exceptional service. Professional, very friendly, and reasonably priced. Highly recommend if you're…read morelooking for honest and dependable automotive services.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

Thad has been there over a number of vehicles and is my go to. We had a goal of getting my '08…read moreTacoma to 300k and we only got to 272,000 miles. We were both so bummed. Thad is doing oil changes on my 22 Tacoma, and is my source for tires. I trust him more than the car dealer. Thad has been a local business for decades. Ya only stay in business that long if yer real, especially in Bristol. He's done jobs big and small, and pointed me in the right direction on other jobs. New engine? Sell it? I've gotten a yes to both questions. And then some advice. If a job is too big for him, he'll tell ya no and also who you can trust to do it right. No garage is cheap. Ya get what you pay for, and this place is no nonsense good work. Thad's Auto is my go to.

We just moved our daughter to Bristol, VT and her car had a flat! We call Thad who took car of it…read moreright away at a very vary reasonable price! Several days later we called him again to purchase Snow tires. He was able to get them for her that same day and the price was amazing! He is a great, honest person. We will certainly continue to use him as her mechanic. Thank you Thad!!