Is this company even still in business? If anyone knows please post an answer here. They installed…read morecomplete HVAC system at our house in the fall of 2023 and the AC failed all through the summer of 2024 and again in 2025 and would not start up at all now in the spring of 2026. To date they have fiddled with every small component in the house and system, replaced the outdoor compressor 3 times and replaced the entire outdoor unit once just last year. And this spring they have yet to answer their phone or return any calls. We drove by their location to see if we could talk to someone in person by the windows are shuttered and there's a for sale sign out front.

Jonathan Haigh is the owner Merrimack Valley Plumbing (MVP) in Haverhill Massachusetts. He and his…read morecompany are not just negligent. They are thieves. I contracted MVP to install a Mitsubishi HVAC system in 2024. The list of critical failures during installation is too long to list here, and in fact one of their technicians (the only one who actually fixed the critical issues) was fired for suggesting that I seek recompense for their haphazard installation. But the most alarming concern is the obvious avoidance and deceit by the ownership. I paid for seven MHK-2 remote thermostats, totaling nearly $3k. Those thermostats were never provided, and no refund was ever issued. Jonathan nor anyone at MVP has responded to multiple calls and requests to provide the hardware. Only ghosting. I hate leaving negative reviews but this is beyond unprofessional. It's criminal.

do not hire this company! They installed vents crooked. They left cigarette butts all over my lawn…read more They left exposed wires outside my house when they told me the job was complete. They also installed the entire HVAC unit backwards! They came back to do some boiler work and broke my boiler. I had to have another company come in and fix it and a year later they came in for annual service. (yes in hindsight I should've never let them in my house again.) and when they left my central AC unit was not working!

I made appt with Merrimack Valley Plumbing to replace leaking cartridges in my kitchen and 2…read morebathroom faucets. I have had this performed twice before by other plumbers in the past with no troubles. They arrived at my house with no understanding of the problem. I explained that the cartridges needed to be replaced and the lead plumber started talking about how "rebuilding" faucets was often more expensive than replacement. I told him that only the cartridges needed replacing and I had seen it done before. No he still insisted that we would need to rebuild it but that's ok, he could get me a Kohler that would be "just as good" as my custom Italian Rohl faucet even though it would not matched the others in my house. 30 minutes this went on. I called his supervisor and he told him to just replace the cartridges. I also asked to have the kitchen faucet removed from the counter so I could re-caulk the backsplash. He said ok and included the removal in the estimate. While he replaced the bathroom cartridges his assistant began to remove the kitchen faucet. When he could not remove it he asked for help. The lead plumber grasped the faucet by the spout and levered it back and forth to remove it. Ever since the faucet did not operate as before. There is now a 3-5 second delay before water flows and it dribbles for 10 sec. after shutting it off. Another plumber came to the house and diagnosed it as a bad aerator, but replacement did not fix the problem. He said he didn't know what to do but replace the fixture. I made arrangements for a warranty replacement of through Rohl so all that would be needed was the labor to replace the faucet. I was informed today that the release I signed absolved the workers of responsibility for any breakage that may occur when removing the faucet. To reiterate: Merrimack Valley Plumbing tried to sell me a new, un-needed faucet for 30 minutes then obviously manhandled the faucet to remove it from the counter and now say they are not responsible. I guess saving a few bucks on labor is more important than their reputation or pride in their workmanship.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

Mr Rivers came out right away when I smelled gas in my mom's apartment--he takes safety seriously,…read moreand it is greatly appreciated. He made a few observations and is helping us get things set up correctly in our new home. We just moved in and were looking to start relationships with good contractors--we don't have to look any further for an amazing plumber.

Mike is great -- professional, courteous, and most importantly honest. He's our go-to plumber and…read moreI'd highly recommend giving him a call if you're in need of an honest and friendly professional plumber.

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

We had a simple disconnect and reconnect for a kitchen remodeling project. They did the work just…read morefine but the charge was $650, which we thought was excessive for such a small and straightforward job with no issues.

Noticed my hot water heater leaking on a Sunday afternoon earlier this month and decided to call…read moreTrulli Plumbing after reading a number of positive reviews on social media. Rob immediately called me back and rearranged his schedule to get to my job before the leak caused damage. He and his crew arrived on-time, did fantastic work, and were a pleasure to deal with. My highest recommendation if you are in need of a plumber.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.