1. Rivers Plumbing and Heating

    1. Rivers Plumbing and Heating

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    Andover, MA

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    Rivers Plumbing and Heating

    4.5 (8 reviews)

    Services - Rivers Plumbing and Heating

    Plumbing inspection

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    Warrior Heating & Cooling

    Warrior Heating & Cooling

    5.0
    (25 reviews)

    After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

    I can't recommend Warrior highly enough. After being told that my whole AC system needed to be…read morereplaced, by another hard sell company, I reached out to Gil because of his high ratings by everyone. Am I glad I did. Gil came out the same day I reached out and went through the system with me explaining everything he saw. While my system is old, he saw that my immediate problem was the motor. He went out to get a new motor for me and installed it that day. Sure enough, problem solved. Gil is knowledgeable, friendly, responsive, reasonably priced, and honest as the day is long. He's my guy from this day on.

    128 Plumbing, Heating, Cooling & Electric

    128 Plumbing, Heating, Cooling & Electric

    3.5
    (228 reviews)

    I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

    water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

    J Griffin Heating & Plumbing

    J Griffin Heating & Plumbing

    4.6
    (9 reviews)

    We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

    JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

    N.e.t.r

    N.e.t.r

    3.3
    (49 reviews)

    I first dealt with NETR a couple years ago when they were one of the City of Somerville's official…read morepartners on a heat pump (ductless mini split) installation campaign. We wanted to install a 1 or 2-zone system, but my condo has a number of unique complications, though, so we weren't able to go forward with the project at that time. Fast-forward a couple years, and we decided to revisit the idea. We also decided to go big or go home this time, with a 5-zone system for the whole house. This time we got estimates from two other companies first, but one provided an extremely high quote and the other basically said that we were asking an impossible job that they could not do. So we reached out to NETR again, and it worked out great. The NETR price was literally more than 10K less (!!!) than what we were quoted by the other company, and they took care of all the secondary project burdens like City of Somerville building permits, upgrading our electrical service, etc. They gave us a clear idea of what to expect in terms of construction disruption, the workers were friendly and unobtrusive, and they finished the work right on schedule. It's too early to speak with certainty about the quality of the system we installed, but we are thrilled to finally have this project complete, and are very satisfied with the pricing, service, and installation work.

    My wife and I called Netr but a Sila truck showed up so I assume everyone talking about them being…read morea past reputable company and now being terrible is true. We called because our central air shut down. A technician ( Eric) showed up and immediately figured out it was just a faulty capacitor. We were told it would cost about $ 600 to repair with a one year warranty but if we wanted a better capacitor with a 5 year warranty the cost would be about $850. I asked him why it was so expensive if its a simple job and the part is low cost and he mumbled something about overhead and the cost of doing bussiness. When we got the bill it was $979 with the diagnostic added in. Ive since looked up the going rate for this work and it runs around $150-$300 so we were charged triple the normal cost. I really feel like my wife and I were taken advantage of because we are both elderly. Please avoid this preadatory company at all costs.

    Rivers Plumbing and Heating - plumbing - Updated July 2026

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