Good customer service. Quick and concise work and communication. Good clean professional work.

My Acura MDX was having some car alarm issues, and they were very patient and professional throughout the whole process. They helped me resolve the problem and provided great customer service. I would definitely shop here again and recommend them to others. read more

I came here a while ago when I had an issue with one of my amps, as I was referred by a friend. It seems like different people will charge you different prices. I was quoted a three prices.... and upon return, none of the prices stuck, and my "coupon" from the initial service was denied. After the installation, the tech didn't even bother to tune it to the same specs as the previously installed unit, which had my car sounding like a loudspeaker for a public candidate. After seeing my with a screwdriver, one of the managers checked the setting and was just as puzzled as I was. We checked the settings together. I was told to get the tech to tune it. After the adjustments, it was fine. I still tipped him, but I was definitely annoyed. read more

Brooklyn Car Audio has proven to be very friendly with customers, and treats everyone with res as if they are family, I've spoken with David over the phone and once I got there to my surprise he walk me through what I needed what my options were, as well as the best price to the cheaper price. I recommend Brooklyn Car Audio to anyone who want quality and to be well informed of what you getting and what your options are. Great service I'm glad I went to Brooklyn Car Audio & Security. read more

I've been working on car audio for years and I know a Great installation when I see one... these guys are Professionals with every sense of the word. Ramsey, Guy and all the workers provide you with any and all answers you need. Very welcoming, never felt that they were pushing anything on me. Their prices are very fair but most importantly their work is 100% done RIGHT. When it comes to car electronics you don't want just anybody working on your car and the only regret I have is not having found these guys years ago to work on all my cars. They gained a new customer in me and I will be coming to this place in the future with all my cars. Highly highly recommend this place. (They have a lot of high quality equipment in store also and many budgets to work with) read more

Brooklyn Car Audio & Security - Auto Security Near Me - Brooklyn, New York

I wasted over $4000 at the Mercedes dealer, multiple trips, just trying to get rid of the noise from my stereo, and even that they still couldn't figure our where was the issue. The EXPERT named Guy at this shop took less than 10 mins and found the source of the issue!!!! Unbelievable!!!! read more

Brooklyn Car Audio & Security - Auto Security Near Me - Brooklyn, New York

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Amazing friendly service. Very professional and knowledgeable when it comes to audio. If you have any troubles speak to Ramzi and he'll work with you and get you the best possible solution. Everyone here is very friendly and treat you like family. read more

Brooklyn Car Audio & Security - Auto Security Near Me - Brooklyn, New York

My review will be updated with the full details of my new sound equipment. But for now! I wanna say thank you guys for tremendous job you've done with my car, excellent customer service, fast & efficient. I'm enjoying every single mile with the new sound quality that I have. Ramzi is the man! He gavew really good price, basically price matched everything and was nice all along. He knows the deal! Also they have nice finance options so you can split your payments till 2022 with no interest rate. Couldn't be more happier! Thank you! Photos and details are coming up! read more

One the best places coming to I finally found a place I'm comfortable doing all my car audio and alarms read more

Brooklyn Car Audio & Security - Auto Security Near Me - Brooklyn, New York

Fantastic shop to work with. Always takes care of my needs. Came back for additional tint work and they have an extensive list of options and fair prices available. Great location and was service immediately. The quality work was done in about 20 minutes and you won't find that type of service anywhere else. Highly recommended for everything. read more

After I got my Outback in July, I came in to tint my front windows and the small windows next to the mirrors. It was a Friday, right before Labor Day so they were pretty busy and since I didn't want to wait, I made an appt with Junior and came back the following week. I came back next week and waited while the guys worked on my car. The front windows were done within the promise time of one hour. I waited to post to see if there's any peeling or bubbles. The tints were perfect. The only BAD thing was that they cut into the plastic strip on my passenger window. I don't normally open my windows but it took me almost a week to notice it. Now I'm disturbed by it. read more

Brooklyn Car Audio & Security - They cut the plastic strip in my car window when they measured the tint. - Auto Security Near Me - Brooklyn, New York

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The people working there are great, they will always find a way to help out. Each job I did here came out great no matter on which car or if it was from Aux to back up camera. You really will not be disappointed from whatever job you'll come here. The guy from the owner Ramsey to all his workers are just honestly amazing people they will help you with everything big or small they do not penny pinch on anything they do and the job is always 110% guaranteed to come out as well as you would possibly expect the job to be performed. I've come here with over 100 cars coming from my families dealership business and we had never once had a complaint nor from a customer or nor of the job or timing that this place took accomplishing whatever it is we needed in the vehicle. I can go on for a while because it is truly a place that once you go and you'll be glad you did so don't take just my word for it and the thousands of happy customers to return daily come in yourself and see why I even took the time to write such an intricate review, they really do deserve it they put all they have into every job they do and you can really tell try to go for in the simplest thing I guarantee you you'll be more then please. Do you Ramsey and all the workers at Brooklyn Carinne audio for always being courteous putting the customer first and the amazing job you do I hope others i'll give this amazing place a chance to help improve your car and let's be honest who does not like to upgrade the vehicle they use everyday. read more

You can trust these guys. Their profit is based strictly on providing value to the customer. They have handled work on two cars for me and are about to work on a 3rd. A total of 3 jobs so far. They stand by their work. I can tell you that they know how to: run a service business; keep up with inventory; hire skilled technicians; and stand behind their work product. If they were located closer to me I'd be there 6 times a year, at least. They are absolutely not perfect, waiting for the work is torture, but be patient, unpredictable problems come up an need to be handled. You may need to come back to iron it out, be patient. You can speak to Ramsi or Mike or any of the guys. There is quality here. The place is a gem. And one other thing - if you are looking to learn how to operate in business direct to the consumer - you might pay attention to how these people do it. That's all I have to say. read more

Best place I'm come again the guy Ramse is cool guy good prices . I love my fog lights

There should be actually 2 separate review since it is for two separate services. 1) Got a tint job from these guys via living social. Great deal! These guys did a great job on the tints. No air bubbles no damage to my car! 2) Now got an auto detailing via living social for $80. Originally, thought this was a good deal because I expected it to be all-inclusive car interior and exterior detailing. However, when i got there, no claying nor compounding. Pretty disappointed. They asked for additional $100 for that service. I can actually get a full service with claying and waxing and compounding for $100 total. The car came out beautiful. Nice finish. HOWEVER (BIG HOWEVER), the car was not completely clean with many spot dirty. When I get a full exterior detailing I expect spotless cleaning, because this is not a $20 car wash. There are still black spots and water spots all over my car, and the side skirts are complete dirty and untouched. Interior dashboard is not clean either with marks all over the place. Carpets and the seats are cleaned very well none the less. To sum it up, TINT (5 STARS) = GREAT JOB!!! DEFINITELY RECOMMEND THESE GUYS AUTO DETAILING (2 STARS) = SLOPPY JOB. JUST GET A $20 CAR WASH FROM THEM. SAME RESULT. I DEFINITELY OVER PAID FOR THIS CAR WASH... Probably go back to them for car wash not auto detailing. read more

These guys are amazing. They're very easy to work with and very helpful to a neophyte like me. I'm a 70 yo guy and I don't really understand all the new options on modern car stereos and radios. These guys explained everything to me in an easy to understand way. I will definitely be going back here whenever the need arises again for their services. Thanks, Brooklyn Car Audio. You're really the best! read more

Been to this location about 3 times. I was in and out within an hour to change HID lights ... They always show me the bulb or ballast that needs to be replaced before they replace anything. Friendly staff, will always be back. It's a plus when you pay cash to save a couple of bucks read more

!!!Real Professionals I've had the best security alarm installation experience ever with them and the best price that i ever found including installation ,and the customer service very knowledgeable! And very warm service and i think it worth everything!!!(I've got tint window for free of charge as promised!!!) By the way Im about to used them again definitely to get a full audio system + 360 camera's !!(they have the best latest technology about whatever can fit in a car ) Highly recommended!!! read more

My old car needed replacement speakers. I called them up and asked if same day service was possible. They said it was and delivered the goods. The staff described my options clearly and a promised they'd install the speakers I chose and get the job done in a few hours. They did exactly that. I watched soccer in their air-conditioned office and grabbed a bite at a nearby McDonalds. Before I knew it, the job was done. Prices were a match for Crutchfield.com (not including labor), and labor was reasonable ($75/hr) I see that other people have given this place some harsh reviews, but my experience was honestly great. Friendly, knowledgeable, good-natured staff who didn't try to up-sell me on something that wouldn't make sense given the age of my vehicle. Fast service, a lifetime guarantee on the installation and 2-years coverage on my new speakers that they'll take care of as an authorized dealer. Of course, NYC has to get its pound of sales tax meat, but you can't hold that against any company brave enough to make a go of it here. I highly recommend Brooklyn Car Audio & Security. read more

Terrible service. Overpriced. Asked for 15% tint and got 20% instead. Also, I wasn't allowed to watch the process. Front bumper magically got scratched and they refused to show me the recordings and claimed that it would take too long to watch. read more

Excellent service they have all the options fast clean place. Even have little area watch movies when you get your car radio installed. They match and beat other price is very competitive and it comes with great service highly recommend them read more

These guys run a good business. They are honest, patient and do a great job. I wanted to upgrade the stock radio in my 2004 Prius to one with Bluetooth and they walked me through a variety of options and gave me quotes on each of them, all reasonable. Even though I went back and forth a few times, they were very patient with me and encouraged me to find the right one. I ended up getting a backup camera with Bluetooth and it's amazing. Not only increased functionality but the sound is better. After years of trouble with making phone calls and cheap solutions it finally feels like a legit (modern, haha) car. Thanks to the guys for helping me make the upgrade and for your patience and hardwork. read more

These brilliant geniuses were able to fix the stereo in my Accord which stopped working. The buttons wouldn't work. Other companies that I visited wanted to try to sell me nearly a thousand dollars worth of new equipment that I ended up not needing. With my radio fixed, I added Bluetooth, new speakers, and sub prewiring for a very affordable price. The best part of my experience was the good customer service. They make you feel at ease and they are very honest with you. As you wait, there is entertainment in the seating area, which I didn't find in the other places I visited. This small thing shows they this company cares about their customers. Fantastic experience here and I would recommend to anyone. read more

I purchased a Living Social coupon for a remote start several months ago maybe going on a year ago and it was about to expire ...So my husband took it to Brooklyn for me. I being a women not knowing much about cars thought I purchased one thing when I clearly didn't purchase what I thought ...when my husband took my car and showed www I actually purchased they were VERY nice and allowed him to upgrade my package ..They were very professional and courteous and Helpful...I believe my HUSBAND has definitely found himself a new place for his auto needs... Thank you guys for making it a Great experience !!!!! read more

I have had 4 window tints with them & all were done well. The only reason I return. That being said, they don't know how to keep & make appointments. Since I experienced an 8hr day with them the last time I had a window-tint, I specifically asked when I could get a definite time slot because I didn't want that horrendous experience again. I was given a 9am appointment for a window tint. Told "you'll be the first- in & out. Their window tint guy arrived at noon. So a wasted 3 hrs. Work was completed by 2:30. My receipt said in at 9am / completed at 11am. Total disregard to customers. read more

These guys are quick and thorough. I went for an oil change, light bulb & inspection and was out within less than 20 min. Plus I found a $19 Groupon for my car inspection for $19 wish was a plus. read more

Best customer service and fastest install I have ever experienced. Ramsey was incredibly knowledgeable about car audio and security systems and gave me very competitive prices. I bought a navigation/audio and alarm system and both were installed properly in under 2.5 hours after purchase. I would definitely recommend Brooklyn Car Audio. Later, I had a problem with the remotes 11 months later and they fixed everything for me in under 15 min. I can't say enough positive things about this place. read more

I found out about this place via a LivingSocial deal for auto detailing. I had a really hard time connecting with them to make an appointment. I tried via the phone number on the voucher and their online email form. Once I got in touch with them, I was told that I could drop my car off early any day and pick it up after about 4 hours. Again, upon dropping my car off first thing Saturday morning I was told that the full detail would take about 3 to 4 hours. It ended up taking about 6 hours. I was annoyed about the lengthy turnaround until I arrived and saw my car. They did an AMAZING job both on the inside and outside. More than 75% of the surface scratches were gone and the inside was like new. They also offered a 3 day rain guarantee. I'll definitely go back and recommend the place. However, expect a wait; they do a very thorough job. read more

I visited Brooklyn Car Audio again today regarding a problem with my radio. They quickly identified the issue and worked with me to be able to purchase a new, more modern unit. They gave me a very fair price and my new unit was quickly installed. Ramzi was patient and kind enough to sit with me to ensure that I fully understood how the new system worked. I confidently recommend Brooklyn Car Audio to anyone in the market for any kind of after-market upgrades. read more

Total SCAMMERS.....STAY AWAY 1. I bought the living social deal. seems like a great deal but very broad stating one set of tinted windows 2. I called and they said it only covers 70% tints for all windows...ok fine 40$ more for tints less than that. 3. they wanted another 25$ for the 1st 6 inches of my front windshield....120$ for the whole windshield wtf? b.c they claimed they have to remove a film, which i asked about later and they had no idea what i was talking about....ok so i went with the 40$ tints and said F..it lets get the 25$ just want to get get over with. 4. guy takes out a calculator and adds 40$ and 25$ so he said the grand total is 87$....thats including tax.....-______- seriously? no ones that dumb so he calls over a friend to fixed something in the computer calculator and the total was 77$. still the wrong answer. with NYC taxes it shouldve came out to 72-73$ you know what? im tired and want to make it to other errands i had, not even going to tip or ever come back here so i paid it to get it done with. 5. suggestions - be honest with the price and whats covered on living social and over the phone and even in person, its so obvious what you guys are doing and adding bs charges, just be honest and give a price and whats covered. the sales taxes are not 25% in nyc. in the end....i basically paid normal prices for my tints....i felt like i was in a car dealership again with the non stop bai and switch...ugh! read more

STAY AWAY FROM THIS PLACE !!! Before I start, just so you guys know, this is my first time ever writing a review. This horrible place made me do it. I wish that there was a zero star option and I could report them somewhere else as well. Same as many others, I found out about this place on Living Social where I purchased a voucher to to get my windows tinted. It took me three weeks to get it done! First when I came for my appointment they told me that the guy who dose it didn't show up. I think they were supposed to give me at least a call to warn me in advance, so I won't have to spend over an hour in traffic to get there, considering that they've asked me for my phone number when I was making an appointment. Second time I decided not to take chances and called them right before I was about to get on my way there just to find out that their window tinter called out sick.. Finally I got it done only week later. Even though I wasn't too happy with their communication services the tint job was done ok, so I decided to give them a second chance and went there for the second time to get my roof wrapped in gloss black vinyl. They've messed it up, it was coming off along all sides of the roof, not to mention that they cut the rubber that goes around a windshield in few places while cutting the wrap. After I mentioned that the job wasn't done right they promised to redo it for free and rescheduled me for next weekend. Saying that since they are doing it to me for free I have to come early in the morning when they open at 9A.M. I come back week after and they tell me that the guy who dose it comes at 10am and I have to wait. Then why would they tell me to come at 9??? Ok, I hanged out side for an hour and guess what, when this guy came he said that he ran out of a chemical liquid and that I have to come back next week. At this point I was already so pissed, I didn't want anything to be redone, but just to get rid of the wrap they put on my roof and get my $250 back. Spoke to their manager Will and he said (PROMISED*) that they will take it off next week and that I will get ALL my money back. I come back next week, and again the guy tells me that there is no liquid to take it off! RIDICULOUS! I flipped out on him with my everlasting story and guess what, he went into the office, spoke to some dude, came back and said "Alright, we got it" . Needless to say that they were doing it on purpose hoping that I would eventually get tired of coming back and will just leave it as it was. Finally the wrap was off (it took them less than 5 minutes). But now they didn't want to reimburse me the 'work laber' which was a good $75 from $250 that I've payed. After arguing with me for 10 minutes this guy calls Will and tell him that Unfortunately! they already took the wrap off. The bottom line is, I did get all my money back. However countless amount of hours, gas and nerves wasted! I STRONGLY ENCOURAGE EVERYONE TO STAY AWAY FROM THIS PLACE!!! WORST CUSTOMER SERVICE EVER!!! read more

Whenever there's a new business I'm a little leary. Not only did I find quality products at Brooklyn Car Audio & Security, but these people are ethical. I went in for a super deal promoting and introducing this new business and when they were out of the model advertised I was upgraded to a radio with more features. The people there are very nice, whether at the counter answering questions and ringing up the sale to the installer. They didn't talk down to me because I'm a woman either. And when my car was stolen and I needed a duplicate receipt for the radio, they accommodated my requests, Hours are MON-SAT 9-6. read more

Okay so, these thieves pick and choose who they want to be honest with, so if you don't know much about the part being placed on the vehicle your a target. I went here for several items, told them I'm not looking to spend big because I plan on returning, so this is when I knew for a fact that they are thieves one of the items was 107.00 they charged me 140 and basically did the same thing to the other items as well adding money to them and told me this is the best price I can do (hilarious I know) they use CARID WEBSITE to get most of their parts so I did my own search and found the real prices and to my surprise he not only added money to the items he ordered extra pair of an item I only needed one pair of and still charged me for two pairs, so I asked why the price he gave me is different from the website prices, he replied it could the installation charge but isn't labor the same as installation lol these thieves And the icing on the cake none of the parts they ordered fit my car so now everything must be sent back and they have the nerve to say I have to pay restocking fees, 1st of all these parts aren't from your store what are you restocking. I no longer want to do business with thieves and liars. Hope this helps No stars is what I really want to give them read more

Walked in, greeted instantly and told me to bring the car in no waiting! Your a customer in this shop.... Tints are more pricey than others around but warranty for a year isn't bad and customer service is great! read more

this place is bogus overpriced shop. They only promise and lie about anything. After my visit and my estimate of $400 for the remote start I did installed the same unit for $150 at the store on the same block. What a rip off place read more

So I got to the location about 30 minutes late for my window tint appointment. Mind you I was still seen and I was the next person in line for the tint. In about 1 hour and half they did the tints. It was great quality. I upgraded to the film to UV protection and what not. There are the best honestly. Superb customer service! I didn't feel harassed to buy something extra or anything plus I was the only female in my early 20's there but still felt respected. Jeff the sales guy has great knowledge and attitude. I can't say enough great thigns about them!!! I'm definitely going back to get a remote starter and some bumper grills one day. read more

Love this place! I live in Rockaway but was looking for a good car place to fix my broken radio. I saw this place online and thought it might be too far of a drive but it turned out to be very close, just past Kings Plaza. I don't know much about cars so I was afraid they might try to pull a fast one on me but they listened to what i was saying and helped me choose something affordable- and awesome. i got a bluetooth radio and couldn't believe how cheap it was. also loved how they were SO quick. was back on the road in no time at all. great experience and a big thanks to Jeff! will be back again read more

I've been wanting to install this alarm and auto start on my Fx-35 for a while. Finally did it. Smooth start from a mile a way with no issues. Led screen that tells me when the doors are open and when the vehicle starts. These guys are friendly and provide great customer service. I will be going back to them to install a sub woofer later on. read more

Good service, was very busy when I was there but I didn't mind waiting. They like their living social customers. I would come here again.

Went here for remote car starter installation that I had found on LivingSocial. Definitely worth the voucher plus the staff is friendly and quick. Would recommend read more