I didn't make it through but I would definitely do it again!! It was so stressful and so much fun at the same time.

I must say that this was an amazing experience, and I am so glad that I took the chance to try out something new. This escape the room was so trivial, yet so fun that I found myself wishing that I could do it again. In the beginning I was so scared, that I let my fear hinder me from figuring out the puzzle as soon as the clock started. The dark hallways, scary sounds, and difficult puzzles gave me a real run for my money. However, when we finally escaped the room, I felt accomplished as well as ecstatic. CLAUSTROPHOBIA is definitely more than it appears to be on the outside looking in. I would recommend this escape the room to anyone who is looking to have a fun time, while working all parts of their brain. I give this escape the room 5 out of 5 stars. The experience was amazing, and so was the service we received from our host. I would definitely return to this escape the room again!! read more

Brooklyn Escape Room - Escape Games Near Me - Brooklyn, New York

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I would definitely have given this something closer to a four star review if not for the finale. My friends and I played through the Medieval Dungeon escape room. Review in a few parts. Puzzle Design: 3/5. The puzzles up until the end had a natural/intuitive feel for the next step, as it were. The finale however was laced with red herrings that seemed to exist only to buy time. In addition, the actual final puzzle was inconsistent; if you have the puzzle pieces, you should have the solution. Difficult for the wrong reason. Atmosphere/Set Design: 4/5. Wonderful little gimmick to blindfold us at the start. Helps with immersion. Being seperated at the start is definitely another small but appreciated detail. Wish we were seperated slightly longer, but that's a personal gripe. The point off is for two things; one of the puzzle pieces, as it were, required interaction with a specific object held up by wires. We had been told not to touch wires. Looking back, the room was dark and they were probably more akin to chains, which is okay, but when told to leave wires alone, I found it counterintuitive. The second problem with set/atmosphere lies in precedent. There was an incredibly flimsy piece I was wary to move due to visual indicators on it. Duck tape, a wobble to the touch... I thought it might break. However, the GM informed me afterwards that it was indeed part of the solution, because it did not have their prohibitive "red paint" to indicate otherwise. This would be fine, if the last room didn't have multiple objects for set dressing that did NOT lead to any solutions. All problematic because of the precedent the GM established. Customer Service: 0/5. What an awful sour taste in my mouth at the end. When we were in the final room, we began to express our gripes about the final puzzle, mentioned above. As we were leaving, the GM called two of us over rudely, and asked to hear our complaints. Happy to oblige, my friend as an experienced GM with another company and me having done a fair few prior, we relayed all of the above to us. He seemed personally and unprofessionally offended by our critique and overall was very hostile upon receiving the critique. TL;DR: All in all, our group of 6 had a fun time, and escaped with around 10 minutes remaining, with some minor complaints above. However, the customer service at the end of the escape soured the experience, and we do not plan on returning to this location. Room is challenging, but for the wrong reasons at the end. 2/5. read more

Update March 2017 I was so excited to learn that the 2 new rooms had opened, so I returned to celebrate my birthday. We were a much bigger group, so we received a discount, since we were using both rooms. Everyone was very nice and accommodating. And, of course, it was total fun as usual. August 2016 Went with some friends. We were a group of 4. This was a great experience. Total fun! The guy running it was also really nice! I am excited to go back and try the other rooms once they have finished with them. read more

I must say, my visit here was pretty, pretty....Great . It was a great spot for a teenagers birthday celebration activity ( My Son) It was interesting and challenging, I have to admit we asked for clues over the loudspeaker and all 6 of us worked together to get out of an escape room that only had a 29% success rate of escaping. Ok, so I may have given up on the future of society when my squad missed some major things that had to be found or completed...OK, Fine, I gave up like 3 times! But we had so much fun in the end and we loved it. However, society is pretty much approaching the end anyway :) The staff was tremendously friendly and helpful, did a great job of explaining all the parameters/rules of the game, al while leaving enough mission mystery for us to use our noggin to escape. I recolmmend this for a great time celebration, the start of a fun evening, or team building activity. Personally I think we should have gone here and then went to a K BBQ restaurant and then karaoke, Because that would be a great time for a group of friends, but hey I'm only the father, not the birthday boy. Wait until my birthday, I may just go here and escape all of the rooms!! (followed by my good time blueprint aforementioned) read more

Would we have felt the same had we not escaped in 45 minutes? Being the humble and fun loving group that we are, I would say yes...but then again we are so freakin competitive, perhaps not. We emerged on a total high that lasted the rest of the day. Fun, challenging (it says easy. Maybe for those who do this often but it was our first). We worked so well together and communicated - everyone contributed. Which is key. Such a great time we will do this again as a family. read more

A very fun and unique experience. I recommend coming with a party full of members you know because it complicates things when you're in the room with people you don't know (since you'll have to work with them. It was really fun though and there's a shake shack nearby if you're hungry afterward read more

We booked for 4:15pm and had a awesome time. It was me and my three friends and there were 3 guys who booked for the same time so we worked as a team, seven people total. We did the haunted house theme and actually got out with 5 mins to spear. This is fun to do with a group of friends. It was $35 per person which is the sat and Sun rate, mon-fri it's $30. I did all the booking online and when I walked in at 4pm gave my credit card for confirmation and we were good to go. We were given some instructions and the game began. It's not as easy but with team work we did it. I will definitely be coming back. read more

Overall, I found this room to be a mixed bag. The story/atmosphere aspects were good. The employee who brought us to the room started with a scene-setting narrative before jumping into the rules/guidelines, and there was some good narrative audio in the room itself, although the audio quality could have been better. The room itself was very atmospheric, and there was good narrative cohesion. I also appreciated that they don't provide unsolicited hints (you request hints and your total number of hints is capped at 3). One of my escape room pet peeves is being given too many hints too quickly. Unfortunately, I was pretty disappointed by the puzzle-y aspects, or lack thereof. Escape rooms in general often require a mix of poking at things and solving puzzles, and this escape room veered very much toward the poking at things end of the spectrum. I don't mind getting "stuck" for a bit in escape rooms due to trying to figure out puzzles, but the places where we got stuck in this room weren't puzzle-related, but were related to not finding things, or to things physically not working the way they were supposed to. The room overall felt very shallow to me - I kept wanting the "puzzles" to have more depth to them, but it generally felt like we were fairly explicitly told what to do, rather than having to figure things out ourselves. read more

Me and my friends visited Claustrophobia in Brooklyn last week and we had an unforgettable experience at the Medieval Dungeon It was scary ,exciting and challenging at the same time ! I can't wait when the next mission is open !! I will definitely come back and I would recommend everyone to try! read more

From a Veteran Escape Roomer - The game room design and set pieces (including greater technology than simple locks and keys) at Brooklyn Escape Room were much better than the customer service here would let on. If it were not for our errant game master during our Medieval Dungeon escape room who kept offering clues when we didn't need them (and THEN left us unattended to use the restroom for 10 mins when we finally DID ask for a clue, causing us to call out in vain for several mins), this place would be getting 5 stars easily. Maybe I have high standards, but for rooms with such great mechanics, design, and atmosphere, the enthusiasm and attentiveness of the game masters could have better matched the quality of the rooms. I don't expect for people to be "IN character", but I want game masters as excited as we were to be in these amazing rooms. read more

We did "The Shelter" and it was great. We managed to get out in 45 minutes without any clues. We were a group of 6 who had only done one other escape room before. Very creative puzzles. For fans of the Fallout video game series, this game puts you into their works. Highly recommend this place. read more

Had a lot of fun here the other day playing Shelter R. I've played 50+ rooms, and this room kept breaking the rules we were used to in rooms--in a really creative way. I'm also a huge Fallout fan, so this was right up my alley. Loved all the touches they added to make you feel like you're in a real bunker. Staff was really nice. Easy location for my friends from Manhattan to come get to, being right at the Atlantic-Pacific stop. Can't wait to come back and try their other rooms! read more

Did this as a girls night out. I wish I could have watched the video of us ladies. When it started we began running around like maniacs checking everything out until we finally chill out a little and focused on the tasks. We did the haunted room beat it and absolutely had a blast!!! Was a great time. read more

Brooklyn Escape Room - Ladies night! - Escape Games Near Me - Brooklyn, New York

This escape room is set up very nicely. They have definitely gotten the ambience down. We went with a group when there was only one haunted room available. The room was set up nicely, but the room was very easy. We managed to finish in nearly half the time. This could be a good room for kids that like spooky environments read more

This is my first experience in escape the room so I have none to compare with, but I'm pretty sure they need to work on customer service.... actually, maybe just Josh need to work on it. We came in on Friday night and booked the "shelter" room. Josh was the one lead us to the room and gave us instructions. No simile on his face at all and it seems like we as the customers smile much more than he did. Three clues were given and I have to said the girl (sorry I didn't catch her name, but she is blonde with short hair) in the front desk and the other guy (black hair with beard) that came in to help were great. They were willing to engage in conversation with us and offered help. Going forward, we didn't make it and we were stuck in a part for more than 10 minutes. They gave us a extra few minutes at the end in which I really appreciate. Josh came in and showed us the solution. Again, no smiles on his face and he asked us with doubtful attitude when he noticed that we found something new to him in the room. It was a piece of metal that he had never seen before and his attitude made us felt like he was blaming us. We asked Josh to take photos for us and this was the most uncomfortable part, He was yawning and showing no interest when taking the photos. Overall, it was a fun experience, but I don't know if I will be coming back. BTW, the AC in the room was leaking all the time and the water was all over the floor. No apologies were offered. read more

I've done Shelter-R and Medieval Dungeon. The designs of the rooms are amazing. They obviously put a lot of effort into the atmosphere. The ambient sounds/music are cool too. Each room also has multiple rooms so that's always fun. What's challenging about these rooms is it's hard to tell in what order the clues go in or sometimes it's not clear how one thing is leading to the other. In one of them we think there might have been a technical malfunction because we did the code correctly and the door still didn't open. The guy came on the loud speaker and was like "Make sure you're doing x." and we were like "We are doing x." and then a few seconds later the door popped open. Someone in my group after told me the magnet on the door was really hot. When we did Shelter-R we were one clue shy of making it out. The guy that worked there came in at the end and asked us if we had any questions about the game or the clues (which is standard in an escape room). He was super excited to explain the whole backstory and plot which made the room make a lot more sense. When we did the dungeon we got out and wanted to ask questions about a few things, but the guy working that night seemed really indifferent so we didn't bother. We just told him about the hot magnet by the door and he was like, "Alright, we'll look into it." Without even looking up. Normally in escape rooms there a screen that has the remaining time and clues that can pop up if you ask. There aren't screens in these rooms (maybe they don't want to mess up the atmosphere?) so you don't know how much time you have left until you get down to 5 minutes and then 2 minutes because it's announced. Also, for clues they announce it over the loud speaker and you have to tell them where you are in the game. So you explain it detail what you've gotten up to and then they either give you a riddle or just flat out tell you. The announcements can be challenging to hear and having to explain exactly where we are so we can get a clue that tells us more than we already knew can be difficult. read more

They are relatively new and only had one of the many planned rooms available at the time, but I still had a blast. The creators spared no expense in creating a realistic medieval dungeon with real stone walls and heavy iron gates. There were four of us and we had an hour to escape before "the executioner was to arrive". The setting was so realistic that I forgot I was in Brooklyn, mere steps from the Barclays center. I should mention that my group did not escape but somehow our "pending execution" was put off long enough for me to write this review. I am looking forward to their other rooms. Rumors are for an Outbreak/Zombie type escape and maybe a Space ship. I am not sure If this is their official plan but whatever it is I am ready to try again. read more

Had no idea what to expect going in, but it turned out to be a very fun and stimulating experience. Really makes you think, and it was fun working as a team to figure things out. I highly recommend it to just about anyone. Great addition to the area! Doesn't hurt that there are a ton of great restaurants around as well, make an evening out of it! read more

We had a lot of fun! They say on their website that 7 was the max allowed in a room at one time. But when calling they said they would allow up to 9. Which was perfect for us! We did the easy "haunted" one. Which is good because 8 first timer adults finished with 5 minutes left. It wasn't scary per se. But it was fine because we were on edge, afraid to fail- as well as skittish and scaring eachother enough. There was a suitcase in the room. We couldn't get it opened at all. Despite staff telling us it didn't need a key or excessive force. We were getting really frustrated, they must have been watching us through their survailence system because the staff member assisted us. Although some groups may have not appreciated that.. we needed the help! I didn't expect having to crawl through two small spaces but it definitely added to the fun! Will definitely return! Happy that there a decent option in Brooklyn so I don't need to drag myself to Manhattan. Reasonably priced too! read more

So I've been to other escape rooms and this one was just OK. Actually not even OK, clues didn't even make sense and we actually got bored. We kinda just hung around waiting for time to pass by. Definitely will not be back and would not recommend. There are SOOO many escape rooms in NY, do not waste your time and money on this one. read more

So much fun! Went with a group of 12 &13 year old girls for a birthday present. We did the Shelter R. room. We escaped with 3 seconds left on the clock! Everyone was very nice and helpful. I can't wait to try the other rooms. We also had fun taking selfies on the selfie cam. read more

My friends and I went to eat at Shake Shack across the Street from Barclays Center, and we came across this place right down the block, so we decided to give it a try. We had such a great experience. The challenges were difficult, so it took us a while to get the hang of it, but we were able to find the clues once we did. You can tell that the engineers created a well though out game, so it was a challenge, but we did make it out of the room with just two minutes remaining ! It was soooo intense, but we really enjoyed it, and we can't wait to go back and try their other rooms. The staff was very professional, and the facility was clean, so I highly recommend you try it. read more

Brooklyn Escape Room - "Claustrophobia Escape Room Brooklyn" Step and Repeat - Escape Games Near Me - Brooklyn, New York

Did Vault 13. Much trickier than I was expecting. Nice job guys. I advise 3-5 people for this one. No more no less.

We did the THE HAUNTED room this past weekend and were incredibly disappointed. To call this an escape room is generous. It was nothing more than a few hidden keys (they were in drawers you can easily find) with only a handful of trivial puzzles. It was the worst escape room I have ever done. This might be ok for children under ten, but it is not advertised as a child's game. There are plenty of other good "starter" escape rooms that will give you much better puzzles and a little more challenge for your time and money. read more

I've done several escape rooms in NYC, and of the seven total that I have done between four different companies, Brooklyn Escape Room's (formerly "Claustrophobia") two rooms that I have tried rank as my least favorite. In their dungeon escape, I felt that there were too few puzzles to solve. Some of the methods to progress required physical skill as opposed to mental, and I was rather disappointed with that aspect. As one reviewer mentioned, we also had an incident where we reached an open door that was supposed to be locked. We were told to exit, lock the door, then attempt to open it the correct way. One positive thing I can say about The Dungeon is that it is certainly the most immersive escape room I've been to in terms of decor. When I originally completed the Vault 13 room, we were told it was the same difficulty as The Dungeon, but I see now on their website they have listed the difficulty as "simple". I can only assume that they tweak their difficulty ratings based on rate of success... honestly, we wouldn't have signed up for this room had we known it was simple. It's hard to tell if Vault 13 was truly finished when we completed it (late September 2016). There were no cameras installed, so someone actually had to physically be with us to monitor our progress. Again, progressing through the room occasionally required what I would call physical "skill" or "force", which are less than satisfying ways to get through obstacles. I see they are constructing a new room, but I likely won't bother trying it. As compared to other companies, Brooklyn Escape Room's prices seem a little on the high side. For the value I get in return in terms of satisfaction of solving puzzles and escaping (or not escaping) a room, it's not worth it to me. read more

Absolute best staff for all escape rooms! The people that run this are so awesome - personable, don't give too much away, and VERY attentive to all clues! Also the layout of the 2 rooms my friend and I have done we're very extravagant and extremely large compared to other rooms in Manhattan. Would recommend this place to everyone and anyone! read more

Brooklyn Escape Room - Escape Games Near Me - Brooklyn, New York

Went here a couple of months ago with a bunch of people from work, as something of a team-building exercise. We were a large group, so we had to split into teams, and go through different rooms. My team went through the dungeon, and we had a great time. The room was challenging, but not impossible. I would say that I found the difficulty level to be very enjoyable, as the early clues were just enough to get us going, and they got a little tougher as we went along. Although I haven't been through the other rooms, my coworkers who went through them all really enjoyed the experience. I definitely recommend this to anyone in the area looking for a fun activity one evening or weekend. read more

Came here with some friends a few months ago to do the dungeon room.. The atmosphere was great and the room decorations were spot on. However if you are a chicken, like myself, probably not the best escape room for you. It is somewhat dark and there are some aspects of it that can be scary. Just a heads up read more

BER is so much fun. We tried to escape from the bunker last weekend but we failed. But we died with smiles on our faces. The clues were crackable but not easy. And the space is ingeniously mapped out, making you think the next clue could literally be anywhere. Book this place with confidence. You will have a blast. read more

I had such an amazing time with my boyfriend here!! such a great location for date night. I reccomend the dungeon even though it was difficult!!! definitely worth the price!!! great props and challenges !!! read more

Brooklyn Escape Room - Had the best night at the Brooklyn escape rooms !!! Definitely something Ive never done before or expected !!!! - Escape Games Near Me - Brooklyn, New York

It was OK. The ambiance of the room inside was spectacular, but the props themselves were genuinely gross. Maybe it was also for ambiance but it wasn't appealing. Everything was broken and really dusty and dirty. I've also been to mission escape and I genuinely enjoyed that more. Cleaner, not as much ambiance, def not scary but very though out. read more

This was one of the absolute coolest experiences of my life. I had heard of escape rooms and always been curious, but didn't really think much of it. But my friend and I decided to try something new during my most recent trip to NYC. We were placed in the "haunted room" and left to figure out the clues to open doors. (and walls, and fireplaces, and closets) The vibe was amazing. I felt like I was acting in a horror movie, or just plain in a haunted room. Multiple times we found ourselves jumping and screaming at noises or movements. And always laughing right after :) It was the beginner room but it was HARD. We almost didn't make it but luckily we did! I'm sure it would have gone faster with more people but it was great working together just the two of us. We got so excited when we figured things out. The whole thing was just a really amazing thrill - like the best haunted house I could ever imagine. And it's affordable! A really great idea if you're looking to do something fun with friends that doesn't involve a bar. DO IT! read more

The Brooklyn Escape Room was a creative way to spend a Friday evening. We enjoyed our first adventure in the Medieval Dungeon so much, that after two additional shots of Jameson, we decided to explore Shelter R. Would recommend either room! read more

Awesome concept and amazing execution... for sure were some intense moments. Dont want to spoil anything, you will have to go and find out for yourself... the escape room standard has been raised that will be hard to meet by other places. Cant wait for Outbreak room, coming back for sure read more

This was my first time trying an escape room and I wasn't disappointed! We went as a group not sure what to expect. It's both challenging, innovative and exciting. I would highly recommend this for a fun night out with friends or family. Defiantly something you need to try! I can't wait to see what's to come with the next escape room. read more

This was so much fun! The most realistic set I have ever seen. The plot was easy to get into. Very hands on and involved. We got with minutes to spare. The staff is very friendly and accommodated our walk in request. Will definitely be back! read more

The atmosphere was very well done and it was very rewarding when you find the puzzles. It was a fun time and am looking forward to their other expansions! read more

Started off well until one attendance came in to help, then came back 10 seconds later looking at his phone, didn't say anything and left... leaving the door open!!!! Why I don't understand. then told us we messed up his "props" and became very rude and argumentative. Also refused to refund our purchase. Only reason it's two stars is because the gentlemen with the beard was very nice. read more

So I've never been to a quest room/escape the room before. We went to Claustrophobia on Sat evening and it was such a great experience! The place is located in Brooklyn, right by Barklays center what is very convenient. The employees were so nice and friendly, explained us everything. The room was pretty scary which is great and at first it was hard to guess what should we do but then after we opened first door the process became much faster and funnier :) you should work as a team to open the last door and escape the room, we did it in 52min with 2 clues. Would definitely recommend this place to all of my friends! Thank you guys we had so much fun! read more