Dishonest is the only word to describe this business. Took advantage of a bad situation to charge…read moremore than double what the part being replaced was worth, replaced it with a "re-manufactured" part that was bad; and refused to honor the warranty on the bad part when a mechanic I TRUSTED fixed their botched job for less than half what they had charged me for the original one. NEVER take so much as a tricycle to this shop!

I can't say enough about this place, extremely fair prices and helpful service. Thanks Anthony!read more

I 've Been using his Auomive repair shop for over a year now...but No more. This week I took my…read morewifes car into them to have the heater/defrost looked at. They got everything working properly, but the first time I went to adjust the vent on the passenger side the louver's on the vent would not operate? We took it in to have them look at it and was told "told...oh well it seems to be broken" I said it worked before we brought it in, but the refused to take responsibility for the damage! Well, the lost a good customer, as I will not patronize a business that treats me this way, to say nothing of the almost $2k we've spent there in the last year or so. Thanks for nothing Tony! Rick Nicholson

Got my car towed in and worked on at Jimmie's. Their drivers and mechanics are great!read more

I needed to get my Excursion checked out before taking it on a long road trip to southwest Florida…read more I talked to Paul in their service department and he said they would work it in. I flooded it trying to start it in the 15-degree weather, called them back and they sent a truck right over for a jump start. I drove to their Michigan Ave shop and left it there a few hours. They checked everything out, got it road ready and had me on my way. Their crew is super helpful and professional. They've won my business from now on!

This is a must for anyone who strives to keep their vehicle on the road. The guys here are…read morecourteous and will take care of your maintainence needs. I have gotten windshield wipers here at a reasonable price. They checked my tire pressure when my indicator light was on and topped off my windshield wiper fluid too. Not too many places check that all lights are working properly... these guys do! I won't take my vehicle anywhere else. They are the best!

The review below is a joke. The last thing in the world that these guys are is "courteous". They…read moreare rude, unprofessional, and classless. I can't speak for anything other than an oil change and customer service, but I'd drive to Ann Arbor just to have my windshield wiper fluid topped off before I'd even turn around in their driveway again.

It's a really good place to take your older vehicles. I don't take my new ones because they don't…read moreactually do a lot of high-end repairs. If you need some brakes or a tire put on this is your spot. They also offer towing services at a reduced rates so that works also. I've come here and had my radiator replaced several tires replaced and just now the other day I needed some breaks rotors and calipers. I do think that they were cheaper a few years ago but now they're kind of online with a lot of other places but not like Midas or such. Sam is very friendly and responsive. If you need to just roll up and get something done they are very fast. Average time for me has taken maybe an hour to get a lot of things done. You can bring your own parts or have them order it. Lots of the times I will bring my own and just pay for labor. Up to you. This past time I got front brake pads and a caliper replaced. The mechanic took me back to the shop and showed me what the difficulty was so that I didn't think I was getting scammed. I appreciate that and they remember every time that I bring my car in there. It's definitely a good place to get simple Auto work done. Come check them out. Sam will take care of you

Unfortunately my car's engine is no longer working so I needed a tow from the mechanic's shop back…read moreto my home while I decide on a next step. I found Bargain Towing online and they were a pleasant God send from start to finish. Sam was very communicative on the phone and gave the best quote in comparison to the other 5 companies I called. He kept me in the loop on what would happen and how soon the tow truck would arrive. And when Billy arrived to pickup my car he was extremely pleasant and talked me through everything he would be doing and dropped my car off safely at my house without incident. Hoping our paths do not need to cross again, lol, but if they do I have their number saved in my phone because they were a ray of sunshine after a gloomy moment. Great service, personalities, and professional start to finish.

This was an insurance p/u call and the company they sent could not load my F250 on his flat bed,…read moremaybe because he was wearing FLIP FLOPS! So I called Phelps and this driver did not disappoint. He was polite, knowledgeable, dressed appropriately, steel toe shoes, and got the job done with no problems. Thank you so much.

Vehicle rolled off the back of their truck and struck another vehicle. company is not accredited…read moreand either lacks licensing or insurance as they would not contact insurance, work with either consumer, and told both parties to "figure it out" stick with a reputable accredited business.