Incredible experience, excellent service, and a very kind team. My car broke down on I-10, I had it towed to Brookshire Car Care and it is the best decision I could have made. Kevin was very communicative throughout the whole process and super helpful taking the time to answer all of my questions. Coming into the situation I was clueless and stressed after breaking down, and it was heartwarming to find a business with people that were honest and helpful explaining things, and incredibly kind. Great people, great service, wish I could give 10 stars! read more

Update: The owner personally reached out to me, sincerely apologized, and is actively working with me to find an agreeable resolution. He is even assisting me with getting my car sold and transported safely to the buyer. He is going above and beyond, and I truly appreciate his willingness to hear my concerns and frustrations about the initial lack of transparency and respond in a way that makes sense for everyone I brought my Honda (100k miles) here for a water pump failure. I was quoted $1,800-1,900 to replace the pump, tensioner, and belt, and was told in writing: "This work comes with a three year 36 thousand nationwide warranty. Car is in good shape otherwise." Based on their assessment that the car was "in good shape otherwise" and knowing Hondas are reliable vehicles, my husband and I decided to proceed with this significant repair. After agreeing to the cost and completing the water pump repair, we were then informed the engine is misfiring and is not repairable - essentially requiring a full engine replacement. My concerns: We were never informed of potential engine issues before authorizing the $1,800+ repair We were explicitly told the car was "in good shape otherwise" A misfiring engine should have been detected during the initial diagnostic, especially before recommending we invest nearly $2,000 in repairs We are now stuck with a car that needs an engine replacement after just paying for major repairs Had we known about the engine condition upfront, we would have made a completely different decision rather than putting $1,800+ into a car that would shortly need an engine replacement. This feels like a failure in diagnostic process and transparency. When a shop misses critical issues like this, I believe they should take some responsibility rather than leaving the customer holding the bag. I now have to purchase a different vehicle and feel the money spent on the water pump repair was wasted read more

I definitely recommend Brookshire Car Care for your automotive needs. They do great work at a reasonable price. Fred, Anthony, Luis, Kevin and the rest of the team are straight shooters. read more

Had the following done: - A/C repair (they changed the motor) - Tire change & rotation (purchased the tires elsewhere) Not only did they provide amazing services, they provided a full breakdown of all the pricing and give you options for it all. Will more than likely always use them for all repairs, but even if they can't service my vehicle... they have great recommendations. read more

Been here a few times and I am always impressed by the turn around time and prices. Staff is excellent and even provide courtesy rides home if local to the area! They're also veteran friendly! Brought my 2021 Ram 2500 diesel for an oil change, fuel filter and tire rotation to which they beat any quote that was given to me by the competitors. Sadly we are moving out of state and don't expect to find the same kind of service like here. Proud to have been able to be a customer while I could. I wish the staff and business the best! Thanks for everything you have done for my family and I. read more

My car broke down in Brookshire, TX this past weekend. I went with reviews and my gut - and took my car to Brookshire Car Care. They were honest, upfront, and got me on the rode as soon as the car was ready. Honest people doing great work. If you're stranded or live near Brookshire - trust me, you're in good hands. read more

My family paid $425 and Brookshire Car Care did not fix anything. They took the vehicle to Brookshire Car Care because AC stopped blowing cold. They said Brookshire performed an AC service and inspection for $155 and added almost 30 oz of R134-A Freon at a rate of nearly $8/ounce. Brookshire said they were unable to find a leak and if it stopped cooling by the next day to bring it back. By the time they got to work 15 minutes later, they could hear the Freon leaking from the bottom of the vehicle. So, the next day they brought the car back as instructed because it was not cooling and they were told they would need to pay another $150-200 diagnostic fee to identify the source of the leak. When they told Brookshire they had paid a fee the previous day, Brookshire told them the fee paid was for the technician to hook up the AC evacuation machine to their vehicle and that if they wanted them to look at it again they would need to pay again. They then took it to an honest mechanic who was amazed that Brookshire Car Care was unable to find the leak. As soon as it was put on the lift it was obvious where the large hole was in the aluminum AC line between the body and the frame. They fixed it and added a complete system charge of Freon for little more that Brookshire car care charged me to fill up my vehicle with R134-A freon at about double the price it should cost per ounce. Don't take your vehicle to Brookshire Car Care, find an honest mechanic who will warranty their work. read more

My AC was not working properly. So I called Brookshire Car Care and was able to book it in and dropped off. They called and explained what needed to be done and what else would make it run better. I chose what we wanted them to do and they didn't push for us to do anything more. The men were very nice and friendly both on the phone and in the office. I would highly recommend going there. read more

Absolutely disappointed. We scheduled 3 days in advance and it took them 3 hours to change two tires. After the tires were changed which again, took 3 hours to change two damn tires. We drive our vehicle to work and at the end of the day our vehicle would not start. Since they're closed over the weekend we had no car. Now that it's Monday We called and spoke to Fred, the manager? Who gave us a 1-800 number to call. The 1-800 number said they'll come out but we'd have to pay for a tow and repairs, maybe a new battery with a $70 reimbursement. Our car needed tires. It took 3 hours to put on two tires, and now the car won't start and we have been told it's our fault. I will never go back here and I will spread the news. Fast gas travels fast in a small town Fred. Treat your customers with respect and know that your work ethic reflects your business. If a car MAGICALLY stops working the day your shop was working on it, chances are your shop made a mistake. Update** 6 days later, nothing was done. We're going to go to another shop and fix our issues elsewhere. read more

The best guys around! We don't take our cars anywhere else. They are courteous, professional, honest, caring and trustworthy not to mention well priced. We've been to others in the area that always find "more" issues than you came in with wanting to charge you more. Not here. Give Anthony a call. He'll get you taken car of. read more

The guys at the shop were knowledgeable, able to take a first some first serve basis for inspections. Friendly and informative. Thank you for helping a gal out! read more

Great service and very trustworthy people! Fred always has my back when it come to my vehicle needing to be worked on.

I don't tend to post and I don't tend to use a garage unless I have too. But these guys - awesome. My wife took the minivan filled with 3 kids all under 5, they dropped her off at home, sorted out what we needed sorted. Then came t and picked us up. Told us what else needed doing giving us prices and telling us what was important and what could be postponed. Not pushy, not rude , seemed to bend over backwards. All work was under guarantee, which I didn't expect. I asked lots of questions and wanted to know how they did things and if I could postpone things further - super polite and I'll be back and would encourage anyone to go visit them! read more

The owner Fred offers the finest customer service. His company is the only one I will trust to service my cars. Reasonably price and excellent work. read more

This is the first time I've visited this car mechanic shop. These guys were honest when they inspected my vehicle for an issue and quoted me a reasonable price based on what needed to be replaced. Unlike another place I went too that tried to say after their inspection that my vehicle needed all these unnecessary repairs. Honest mechanics here that dont try to push a bunch of unwarranted repairs. read more

Fred is the best! Don't expect to be inconvenienced by not having your car awhile because Brookshire Car Care is fast! I along with my family have used them many times and all repairs have been solid. Very trust worthy establishment and honest pricing. No repair is too big or small, exceptional work always! read more