My parents hit some road debris and Dana stayed open waiting for the tow to get them to her! Then…read moreshe provided the most compassionate and thorough car care I've ever experienced. While the car did get totaled out, the excellent service more than earned our future business.

At this point I don't even think about taking my car anywhere else for anything , ever. Gil , Jack…read moreand Christian have taken care of any and every issue I've ever had with purely honest feedback on what the issue is, what's critical for me to fix now and what I can hold off on. They always educate me on how to care for & look out for potential issues as well. The service from the moment you step through the door to the time you pick up your keys is a white glove service that is rarely seen anywhere. Don't take your car anywhere else.

Good service, good actitud, respectful…read more They always try to help, you need is to be patient as they have many requests. Just need to talk with them to know what date/time works better, specifically if you need services beyond the regular oil change

Excellent service. Very responsible. Great pricing…read more At first I didn't really trust this place but after researching and seeing they have been there for over 30years. I tested them out with something small but I couldn't do it myself. They not just tell fix the problem but they told me a cheaper solution (who does that?) After a few more time of fix my car. My family only goes to them now. They never try to up sell and do what is necessary. They stand behind their work with 30day warranty.

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

I had an issue with my two break lights for the past few years water leaking into my trunk very…read moretime it rained or got my car washed. I took it to many places , no one would help me. Billy was super helpful and professional with showing me where the problem was coming from first hand! I am relieved to know I can drive my car without worrying about water getting into my trunk anymore. Highly recommend!

We have been going here for years. Only mechanic we trust. Go ahead compare and shop around. You…read morewill find they are fare and do the job right. Our Toyota made it 245,000 miles with them and they told us the last time we brought it in, it's not worth the money to repair it anymore. Not too many mechanics would be that honest. Would highly recommend.

I have known David for over 17 years and he works on all our family cars. He is very knowledgeable…read morehelpful and will help to get you the best price and cost. His Staff are very helpful and polite. His shop is a family business and I give him all my families' automotive business.

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

Dropped my car off here two weeks after the diagnosis to get serviced for the engine valve cover…read morereplacement ...red was having to pay upfront before he started the repairs so he could order the part. This is the first body shop that I've ever known where you have to pay for the service upfront before the service is even started and completed. Received my car back within two days after dropping it off. I immediately noticed on the drive home that my car still smelled like burnt oil, which is what happens when you need an engine valve replacement cover. The screaming piping noise was gone. But leaking oil was still there. I also noticed my front left rim was scuffed. After driving it home and parking in my garage my car started to leak an oily substance coming directly from the engine valve. I called Mr. Keith and told him that I am smelling the same burnt oil smell coming from my car prior to the repairs. He told me to bring it up there and he will take a look at it. Not sure what he did but after the first initial visit there, I was back up there a week later. Mr Keith claimed that it was from the old oil that had leaked on other parts of my car stemming from the original issue so Mr. Keith tried to clean up the oil as much as he could drove my car back home same thing I could still smell the oil burning from my car oil was still leaking and there was smoke coming from my car called Mr. Keith. He told me to drive it for a week then bring it back if the problem persist... brought my car back a third time only this time he told me he wanted to keep it overnight. When I receive my car back, he told me to drive it for another week and if the problem persist to bring it back again . I did notice that there was a pleasant smell coming from my car however, once I parked in my garage, I noticed the burnt oil smell again mixed in with the cleaning products that he had used to clean the oil off my car and smoke coming from the engine. The last time I took my car to be serviced. I had to rent a car. I told myself I am not taking my vehicle up there for a fourth time only for the same problem to return. I would just take it to BMW and get it looked at there because I am sick and tired of going back-and-forth to this body shop and nothing is getting done. So today two weeks after my last service with this body shop, I take my car to get serviced at BMW. They do their diagnostic and they find that the valve cover gasket was improperly installed causing it to re leak. Valve cover assembly was now needed again, which is why there is oil spilling over from the existing repair. Pretty much in a nutshell. BMW told me that Mr. Keith did a half ass job on my repair. One trip to car scientist is all it should have taken. It should not have taken an almost 4th time for you to right your wrong Mr. Keith and you are dead wrong. I asked you for some sort of compensation and you couldn't even give me at least half of the money I paid you to fix my vehicle since you did a half ass job on my car! Shame on you! I would never recommend bringing my vehicle here. I will just pay the extra eight hundred a thousand dollars to get my car fixed whatever it takes at least I know it will get done right at BMW. This whole ordeal has caused me to have to pay for the same issue twice because the issue in the beginning was never correctly fixed. I have attached pictures to my review to show proof that this is just not a made up review. This actually happened to me and I hope and pray that it does not become your nightmare. Do yourself a favor if you have a BMW that requires any service under the hood, do not bring it here!!

Have done our cars 2times and done a great job with a fair price .Recommended to anyone in this…read morearea .

I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Highly recommend Fulshear Tire & Automotive! Customer service is excellent. Tara, Sal and everyone…read morewe have interacted with are customer focused and they deliver on time.

I highly recommend this business…read more I drive a high performance car, which inherently is an expensive vehicle to fix when something major breaks. Twice I have taken my car to these guys to repair. Within absolute transparency encompassing their costs, they worked with me on the costs to my family, both reducing my stress abut finances, and streamlining the process of my vehicle's repair time. In between visits to this business I did take my car to a local Chevrolet dealership for minor work to be performed and both times the prices I ended up paying to said dealership exponentially overshadowed those later quoted to me by Autocheck #3. As well, they build and maintain personal relationships with their customer base yielding very open, bilateral communication, making the experience of major repairs being done to your car, far less stressful and concerning. I quite simply cannot recommend this business enough!! -Mike Rose

This place is honest and dependable. Best in Richmond! Give them a chance you won't regret.read more