I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

This is our second time working with Eric, Don, and the team at DWM, and they've done it again…read more Finding a home that truly fits a family is no small thing, and they made it look effortless. They listened carefully, understood exactly what we were looking for, and delivered -- again. What sets DWM apart is how genuinely attentive and responsive they are throughout the entire process. Every question was answered quickly, every concern addressed thoughtfully. If you're looking for people who truly care about finding the right fit for your family, DWM are the ones to call. Highest possible recommendation.

Well let me start by rating the employee vs. the company. However, as a business woman, I want to…read morepoint out that your business is only as good as your employees. #sammimoserwingo was my property manager/point person at DWM. I was a model tenant for 2 years. The owner of the home I leased in Woodside, CA, died and negotiatong a few extra months with Sammi/the heirs of the property beyond my lease end, was antagonistic to say the least. They decided to sell the property, no problem with that, but #sammimoserwingo , greedy b**ch that she is raised my rent $300 at lease end for a few extra months- THAT was so unacceptable and unwarranted. Sammi is petty, inept, greedy and unprofessional. She pointed out "a hair" in the shower and stated that the house was not clean after I had spent $500 to hire 2 cleaners upon move out. She disputed the fact that I paid the cleaners cash (via Zelle with a screenshot) and she said that she required an invoice. Then she subtracted $675 from my deposit for "window cleaning". The house is 100 yeard old, some things never look clean, like wood framed windows on wood tracks. This #dwmproperties employee is petty, greedy inept and extremely unprofessional because she took basic business negotiatons and advocacy for one's rights (mine as a model tenant) personally and stooped to retaliatory action with my depost refund subtracting $675 for cleaning. Furthermore, curtains and curtain rods left behind, plants left behind, she said she would have the heirs reimburse me for leaving them behind because the beautifued the property. Liar, self-serving, petty, inept "professional". I guess she was desperately, at the cost of a model tenant's standing in the scope of things, trying to secure the listing of the property.

As a homeowner, I truly appreciate the outstanding service provided by the property management…read moreteam. They have taken excellent care of my unit, handling maintenance promptly, professionally, and with great attention to detail. It's reassuring to know my property is in such capable hands, and their dedication has given me real peace of mind. Especially when I moved out of the Bay Area amd pretty much handed off the property. I sincerely appreciate their hard work and commitment, and I highly recommend them to anyone looking for a reliable and trustworthy property management team. Marcus and April, thank you for all you do!

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

Very bad experience with Atlantis Properties. I applied for…read morean apartment in Belmont on Valerga Street. I paid $45 for my application and another $45 for my wife's application. The agent who showed us the apartment was rude and unprofessional from the beginning. The worst part was the application process. I was the first person to apply, but nobody ever called me with an update. Every few days I had to call them myself. Each time they asked for one more document instead of telling me everything they needed at once. First it was my proof of income, then my wife's income, then tax documents, then more paperwork. This went on for days and wasted a lot of my time. If they had asked for everything at the beginning, the process would have been much easier. Also, the application fee is non-refundable even if you don't get the apartment. I do not recommend this company. Poor communication, unprofessional service, and a very frustrating experience.

Went to view an apartment with another 2 people. This was on a Friday, put in an application that…read moreday. Just find out they went with the 2 other people that had viewed the apartment with me. They went with the other because that got there first. Tey moved in 2 days after viewing. They never check are application and has to refund the application fee. They moved in 2days after viewing. So, they never checked reference on the other 2 applications. Horrible Realty. STAY AWAY....

This is my second time renting a home with Intempus…read more Interaction: Intempus team is professional and yet has been very flexible and accommodating to unforeseen situations. Maintenance: Each time their team has been really responsive to my requests and have taken care of problems thoroughly with follow up before and after. Overall, everyone I have worked with at Intempus, from the leasing agent (e.g. Lawrence Zuniga) to the maintenance team (e.g. Roberto) have been really great. It has been quite welcome to have these been taken care of so well so I can focus on living.

Where do I start! Albert Ceja was amazing throughout my process in getting help for my parking…read morepass! He was very responsive in all my messages, keeping me informed eco step of the way. Thank you Albert!

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

KRC Group managed my rental property for 5 years. My only regret was not hiring Steve sooner. He is…read moreexceptionally knowledgeable about current rental values, market trends, and has the strictest process of vetting tenants I have ever seen. If an applicant was good enough for Steve, they were good enough for me. Steve's team has an expansive network of vetted and trusted vendor referrals. His maintenance manager, Marejka, is so personable and knowledgeable that I ended up asking her for trusted vendor referrals for my own residence. I will miss her dearly. Don't try and manage your property on your own. It is a business at the end of the day, and this company knows how to get business done. They have several packages to choose from depending on the level of service you need / budget you have. They have rightfully earned my referral to my community members.

Unfortunately, I had poor experience. We are out of state and made it clear to the agent Elsa that…read morewe were very interested in the property. We scheduled a tour and booked flights to come see it. Days later, the agent informed us that another applicant had already been selected. We were never offered a virtual tour or the chance to apply first. This lack of communication and professionalism caused unnecessary inconvenience and cost. I would not recommend this agent, especially for out-of-state renters.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

DO NOT LISTEN TO JUAN'S RESPONSE. IRENE NEVER RESPONDED TO ME TO TOLD ME THAT SOMETHING DIDN'T GO…read moreTHROUGH AFTER I REACHED OUT TO HER!! Unfortunately some of the worst property management I've worked with. First I started with booking an appointment to view a property in which I was delayed an answer till 20 minutes before the actual viewing time. I liked the property so I applied that same day in which I was connected with Irene Llanes. I was very communicative and available for whatever was needed of me. I uploaded my paystubs one day once it was asked of me and a few days had passed with no response so I contacted Irene who told me that it didn't go through and to try again. So my confusion was why I had to be the one to reach out and her not tell me anything. So I reloaded the paystubs again to which they didn't go through again for some reason. I asked her if there was any other way I could send them or if there was anything else I could do on my end to help, no response. I followed up the next day to see if there was a solution we can agree on and yet again, no response. I had called or emailed on multiple occasion for different reasons with no response from Irene. Even though I was on top of my application status, Irene failed to care and I ended up having to stay at a friends place because my lease came to an end and because of Irene's lack of responding. I've seen really good reviews of this company but I guess not many of these people have worked with Irene. If you get Irene, call the management and ask for a different individual to help you.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

Working with Patrick was such a wonderful experience. When we first started our home search, we…read morewere only casually looking, but Patrick treated us with the same care and attention as if we were ready to buy right away. He was always willing to meet us at any house we sent his way, no matter how last minute or uncertain we were about it. What really stood out was how much he listened--he took all of our concerns seriously and never made us feel rushed or pressured. Patrick's patience, kindness, and dedication made the process so much less stressful, and he went above and beyond to make sure we felt supported every step of the way. We are so grateful for everything he did for us and would wholeheartedly recommend Patrick to anyone searching for a home!