Quality of care is adequate. However when one calls, immediately the recording advises that the…read moreoffice works only Tuesday through Friday. Doesn't matter if a returning patient has a dental emergency. This is not a new Covid policy. The office has always preserved its 3-day weekend. I don't recommend. :-(

Absolutley Amazing! My 19 year old had a traumatic experience having her wisdom teeth removed…read moreseveral years ago leaving her lots of anxiety with dentist. When she recently had an absecst she was terrified to trust a dentist and had so much anxiety at the beginning. Dr. Lail was so incredible at making her feel comfortable, very easy with her while doing an open and drain to get her out of pain. I am so thankful she now feels she can trust a dentist again. An answer to prayer! Carrie Osteen Kylee Osteen

a year ago I…read moreabsolutely love my dentist office. Everyone is MAGNIFICENT, FRIENDLY, AND VERY PROFESSIONAL especially Mrs. Bobbie, Mrs. Maxine, and Dr. Moss. These three ladies are beyond PHENOMENAL. I would without reservation recommend Lail Family Dentistry

Hard to find a pleasant experience these days and I didn't expect it to be at the dentist but every…read moresingle person here had a great attitude and genuinely seemed to care about my dental health. I hadn't been to the dentist in a decade partly bc everyone is afraid of the dentist but Susan gave me a great cleaning and made me feel welcomed. After the cleaning we reviewed the x rays and talked about a plan going forward. Highly recommend

Great little office by 5 below , I am very impressed with the receptionist, very welcoming .read more

Very friendly and professional staff. They did a great job on my teeth cleaning. Check them out!read more

The dentist was very patient and knowledgeable! The office was very clean and organize!read more

As a U.S. veteran, I've experienced the high-stakes environments of deployments and the disciplined…read morecare of military medical support. When I came to Hamilton Mill Oral & Facial Surgery (Dr. Yadira Cardona-Rohena's practice) for a surgical procedure, I expected precision--and what I received was far beyond that. From the moment I walked through the door, I was treated with the same respect and attention that one would hope to receive in any high-performance team environment. The staff greeted me promptly, introduced themselves clearly, and explained each step of the process in plain but comprehensive terms--something I value deeply after years of mission briefings and operational de-briefings. Dr. Cardona-Rohena displayed a level of competence and compassion that is rare. She took the time to listen to my concerns, assessed the situation thoroughly, and laid out the options with clarity and transparency. Her background in oral and maxillofacial surgery--supported by rigorous training in jaw, face, and mouth complexities--was evident. Her confidence put me at ease; her empathy reminded me of the camaraderie I've known in service. The facility's atmosphere is relaxed yet professional--no sterile impersonal coldness, no feeling like a number. The ancillary staff were efficient, punctual, and friendly; the pre-operative and post-operative protocols were handled smoothly. From the front desk through billing and follow-up, the entire "mission" was executed flawlessly. Having served and relied on teams where failure is not an option, I can honestly say that the care I received here met and exceeded my expectations. If you're looking for oral and facial surgical care from a practice that treats you like a valued individual--not just a procedure--Hamilton Mill Oral & Facial Surgery delivers.

If you are a Veteran, don't make the mistake of going to this practice. They want numbers and…read morepeople in seats. They are not concerned about customer satisfaction. I first showed up for an extraction (Sept 22), and instead of being treated, I was told that I needed to schedule another appointment for the surgery, and I would have to continue in pain. I went to the next appointment (Oct 3) and they took out my tooth but it was like social hour at the club! Idle chat and conversation in Spanish, while carving my tooth out between Dr. Cardona and her staff. I returned the next week (Oct 8) for a surgery check and complained of the sharp edges. Dr. Cardona polished one corner off, and it felt better. They said that if I needed more takeoff to feel more comfortable, then I could come back. I went back in for them to do this at the appointed surgery day, scheduled time (Oct 14th), and I was told that I could not be seen until after another patient. They had two cases scheduled at the same time. If I stayed, I would miss my Cardiac Stress Test. I chose to leave. After that, they scheduled me in again (only on surgery day) (Oct 17th) at lunch, and I did forget since I was involved in another urgent matter. When I called, they refused to see me and only referred me back to the VA. When I explained that the sharp point on my tooth was cutting my lower lip, it didn't resonate. I know that the VA probably sent a lot of taxpayer dollars to this outfit (Yadira Cardona-Rohena, DMD), but as a veteran, the government should get a refund! They deserve way less than 4.7 stars. Patient beware! BP

Excellent dental care experience. First visit went very smoothly and on time. Already worked me in…read morefor a dental cleaning. So glad that chose Jennifer McCoy.

I am a new patient here. I have quickly experienced a…read moreCompassionate, Professional and Kind Dentist.

This office is always overbooked! No professionalism! Dr…read moreNurani broke my tooth because he was rushing trying to service multiple patients at one time! Billing department got upset when I inquired about the copay cost! The fastest teeth cleaning service ever! I would not recommend this Dentist or this staff not even for free ! This is fast food dentistry!

This is my first review ever for Yelp, Google, or anything else. To give you a small understanding…read more- I'm the guy who 99% of the time doesn't like complaining and refrains from making any sort of scene in public. I try to be an understanding person when a service/food experience is just horrible to try not to get anyone fired. Somehow when I leave I'm able to look at the positives and I walk away just not going back to that location again. I'm going to change that today as I am now fed up completely. I initially called this dentistry on the recommendation of a friend. I called for Dr. Noorani and apparently he was booked for almost two months. I have a root canal that needs to be done and so I was obviously in tons of pain. They tried to have me go with another dentist at the office. Due to my horrible experience with bad dentists I did not want to take a chance and I told them to just give me Noorani's next available appointment. I waited just to get a call the day before that my appointment is cancelled. The office KNEW i was in pain and that I waited for this dentist yet I get a call almost two months later with them trying to throw the same dentist that I initially declined. I was extremely upset as I was in tons of pain but I gave it another chance (people make mistakes right?). The front desk lady said she would book me for a consultation appointment (with a different dentist a week and a half later) to just view it so they can prescribe me medication for pain control/antibiotics and then the Monday afterwards would give me my appointment with Noorani in the morning. The first Monday comes around for my consultation and I was still out of town for work, I call to let them know and ask them if they can just do the consultation on the same day (Noorani appointment) and ill get through the pain till then. She then tells me I never booked your appointment for next Monday. When I asked why she said "I wasn't sure if you wanted it". So you booked me for the consultation on Monday but didn't book the main appointment that I have been waiting for over 2 months (close to three now) with the busiest dentist in the world?! She then tells me my first appointment wasn't a consultation and Dr. Noorani was going to start the procedure... I had never been more confused in my life. I was completely silent over the phone and then she gives the final blow by saying that Dr. Noorani has also said he will only do the root canal if I let him also do the crown!!!?? This was something we spoke about the first day I called and they specifically knew I was going to another dentist for my crown and he is a dentist that doesn't have an issue with it. BUT ALL OF A SUDDEN he wants to do my crown which is very expensive almost $1000 over my primary dentist. By far my worst experience ever from a medical professional. You would hope that people in this field care about your medical needs and at-least stay true to their word. Calling a patient 2 months later the day before an appointment to cancel and making sudden ultimatums is completely unethical and to be frank upsetting. Man, I feel a little better now. Is this why people do this? Hopefully I don't see you yelpers again. Take care