Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

Very pleased!! Terry is awesome!! Wife's dryer had stopped and Terry quickly diagnosed the…read moreproblem and got the dryer up and running again!! Will call again for any more appliance repairs! Thanks Terry!!

Unfortunately this is the first time I've ever had to write a negative review…read more I reached out to Terry on April 6th asking for him to fix my stove. He went by and gave me a quote of 695 dollars to fix it. Said I had to pay in advance because he had to buy parts and there is no refund. So I paid him and when we initially talked he said about 2 weeks parts will be in and we'd be in touch. 2 weeks I reach out he said he hadn't heard anything yet. Month goes by I again reach out again says only half the parts have came in but he will check. 6 weeks goes by I reach out, just waiting on 1 valve he says. Then he ghosts me for months at a time says "I'm on vacation I'll check when I get back" 78 days after I paid him he says "Yes, I will be refunding your money back. Because I checked with the warehouse and they ordered the wrong parts. I apologize for all the delay in hassle you had to go through." I have requested through Venmo from him multiple times with no response. That was 14 days ago and he hasn't responded to any of my text. I have been very respectful and just want my money back for services not rendered.

I called four other appliance parts stores looking for a washing machine drain pump. No one had it…read morein stock. It could come in anywhere from one day to 3 weeks. Prices were $123 up to $187. I called All Appliance Parts and they had one in stock for $59. He said to bring in my old pump to test it. He said he didn't want to sell me something that I didn't need. He tested it right there and showed me the odd noise showing that the pump had failed. Not only did he have the right part, in stock, at the best price, he gave me a military discount on top of that. I got home and installed the new pump and it's working just fine. I just found my new favorite appliance parts store!

No frills place with a very knowledgeable friendly guy running the counter. Worth the drive to get…read morethe part. Thank you!

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

If you need an appliance and want to buy used, this is the only place in Indy I would do that at!…read moreTrustworthy and good value!

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Got a nice ding in the door of my newer LG refrigerator, of course right front and center. Covered…read moreit with a magnet for a while until I decided to see if it could be repaired. I contacted LG customer service, which referred me to a Mr. Appliance location out of town. That employee referred me to this location. I called and got right through, setting up an appointment for my preferred date and time. I was texted the day before with a time window for my estimate. Jacksen, the tech arrived at the predetermined time. He was quite friendly and explained that pulling the dent out probably would still leave a spot. He gave me the repair options and eventually quoted me a price for a new door. Still less than a new refrigerator...and frankly, I like mine so I want to keep it! He did mention due to shipping delays. It could take up to six weeks to receive the door. No problem, magnet went back on for a disguise In the meantime. I was contacted around 3 weeks later and my door had arrived! Jacksen came back with a partner to install. They were prompt and even cleaned up after themselves! I did have one minor issue with the divider between the two doors not closing correctly. I called the company once more and Jacksen came back to adjust. He took maybe ten minutes to fix the issue, and again was very friendly and knowledgeable. I'd use Mr. Appliance again (although I hope I don't need to for awhile)!

We had Captain Appliance Repair come out to work on our dishwasher. They came by, assessed the…read moreissue, and gave us a fair price. The dishwasher is running like new, and the tech who fixed it was on time and professional. It's not fun when an appliance needs fixing, but these guys made the process easy. Thanks!

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

Super prompt and thorough. Great job. Very professional and knowledgeable. Highly recommend.read more

We had birds make a nest in our dryer vent and the "clogged duct" sensor was going off on our…read moredryer. I called several places and everywhere seemed to have a 2 week wait. I finally found Kevin and he was able to come out the following Monday (I called on a Friday afternoon). He cleaned the dryer vent, my lint trap, and even cleaned up all the lint from the laundry room floor! He even installed a new guard on the exterior of the house that will no longer allow birds to get into the vent. If you need help with your dryer of ducts, call Kevin!!

Nate went above and beyond to fix a dishwasher for us. He even found out I was using the wrong pods…read morein my appliance!!

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

We were in need of a washer replacement for our currently working but leaking washer and we were…read moreable to find a good working quality brand washer at Kingsway on Brookville Rd at a reasonable price. They delivered it and removed my old one for a good price and so far we are happy with the replacement. Their staff was courteous and helpful and I will have no problem buying another used appliance from them in the future.

Best appliance store around! Friendly fast service, parts and appliances in stock! Clean! Good…read moreprice, very knowledgeable. Kim is the sweetest!! HIGLY RECOMMENDED 10/10 I had to order parts for my digital appliance, she had the part in stock and was able to pick up the next day!!

We have used Turner Appliance to maintain and repair an old Viking gas range that is probably past…read moreits prime, but very expensive to replace. There are very few companies that will service an old range. Steve, the technician, has been very skilled, courteous and knowledgeable. Turner has kept our range running and provided good service at a fair price. Recommended.

I have only good things to say about Turner technician who serviced my 4.5 year old Electrolux…read moredryer, rather, my complaint is about the OUTRAGEOUS markup on the parts that were installed--about 244% on a heating element and 310% on a heat sensor. (It was about 2.5 weeks before I had a working dryer.) After paying a $95 diagnostic fee and a $120 labor fee, for about 30 minutes of work, this seems like pure greed to me. Next time, I will be looking for a smaller repair company with presumably less greed and lower overhead.