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    Brothers Auto Parts

    2.6 (10 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Brothers Auto Parts

    Auto battery and fluid recycling

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.5
    (10 reviews)

    I' have only had great experiences at this O'Reilly Auto Parts location every time I purchase parts…read morehere. Most recently, I ordered two OEM liftgate supports for my vehicle, and they arrived very quickly. When I went to pick them up, I asked the associate, Daniel G., how to install them. He explained that it was very simple and only required a flathead screwdriver to remove the old ones and snap the new ones into place. He even offered to install them for me, and it literally took about five minutes. My auto repair shop had told me it would take 30 minutes and cost $45, so I was really grateful for the help. Another time I came in with what I thought was an alternator or starter issue after receiving incorrect information from an auto repair shop nearby. Daniel let me know they had an OBD2 scanner available and helped check the codes on my car. The scan showed a battery code and not a starter code/ issue, which helped point me in the right direction. He also recommended that I purchase a good OBD2 scanner for future diagnostics and even told me where I could find one, even though they didn't have one available for sale. I really appreciated the honesty and transparency. Great service, knowledgeable staff, quality parts, and fair prices. Thank you, Daniel G.!

    Had a great experience here last time. So, I came back to buy my wipers here this time, instead of…read morebuying them from Amazon. The gentleman helped me get the correct wipers, and offered to help me install them. He had them put on my truck in less than a minute, and had us on our way. I have nerve damage in my left hand. So, I really appreciate that he offered to put them on without my even having to ask. AWSOME service, which is rare in the Laveen area.

    Auto Zone

    Auto Zone

    1.8
    (5 reviews)

    Came in here on 4/24/26 to pick up a spark plug socket. Went home, ended up being the wrong size…read moreafter testing the size of the plug in the socket (I needed a 14mm) When I went in with the return not even a couple hours later (mind you I never even took off the plastic tag) this parts manager Bernie takes one look at it and says: "I think you used it." I then explained all I did was see if the plug fit and it didn't, it never went in the engine. He was incredibly dismissive and didn't seem to believe me or respond to me directly. I asked him if he thought I was a lying, which got no response, and I asked him again if he's saying I'm a liar and he didn't acknowledge me. He just kept talking aloud about how it was actually used and telling me "how" I used it. I told him that he could talk directly to me and not at me, as if I wasn't there at all and got no acknowledgment. He walked over to check the other ones and came back said "I'm going to take your return even though you used it. The other ones on the shelf as you can see are much cleaner." The man couldn't even muster up the respect to look me in the eye at any point when he's talking to me. Just deadpan and cold. I told him this is the kind if service you give someone that will make them go next door (to O'Reilly's) and he said "Ok, thanks." If this is how they treat their customers, avoid this place like the plague. Never been treated so poorly as a customer at any retail location ever. I have been going to AutoZone locations for 14 years and I've had a lot of (junk) cars that needed fixing. I guess I'll be using RockAuto exclusively or O'Reilly's if I'm in a pinch.

    I received top tier customer service from Sergio S. From Autozone I couldn't be more pleased with…read morethe professionalism and friendliness.

    AutoZone Auto Parts

    AutoZone Auto Parts

    2.9
    (22 reviews)

    Isaac was so helpful! he immediately asked us if we needed help as soon as we walked in, found the…read moreright replacement battery for us, and installed it and had us back on our way, all within 10-15 minutes! he even gave me a lesson so i could try to do it myself next time. A+ highly recommended!

    Gosh, it is TOUGH out there these days to get good service - or even just find people who care. And…read moreI am pretty confident that we have all had some awful experiences when it comes to the automotive industry, am I right?! As a former Corporate Manager myself running various types of stores, it hurts to me to go to a business or a store and find employees (and especially managers) who just do not care at all. This is why I am so happy and writing a 5-star review today for this Auto Zone location, but particularly - this review is 100% owned by the Manager here - Carlos Sanchez - because this guy KNOWS what he is doing and cares that he does it well - you can just tell. He is right there alongside anyone in the store doing the work, and frankly running circles around everyone else (at least, from what I have seen - that is meant as a compliment lol). He helped us personally about a month ago to get our battery tested and changed, and then again today (I got lucky he was there again) with our second car. Friendly & expedited quality service is what we all hope for, right? And this is a BUSY spot, as we have a LOT of independent dealerships right up the street along Broadway with mechanics and the like coming here. And being in South Phoenix, I hate to say it, but sometimes our Corporate chains here are really lacking and poorly managed. Thank you again Carlos, you're terrific and I appreciate you!

    Brothers Auto Parts - autopartssupplies - Updated June 2026

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