Stopped today to pick up a few parts placed online. Easy, quick and service friendly.read more

I had a very disappointing experience at this AutoZone. Juan, who is a manager, told me the…read morecommercial parts department was closed, but I could clearly hear associates in the back talking about how the commercial parts associate was just at lunch. When I asked for clarification and requested the regional manager's number, Juan refused to help further and walked away, leaving a red-shirt associate arguing back and forth with me at the front. They also refused to provide the regional manager's contact info -- which I later found posted right on the front door. It's clear that the associates here are not properly trained in commercial sales or customer service. I called the regional manager afterward, but there was no answer and no call returned. The lack of professionalism and accountability at this location is unacceptable, especially from management. I've always relied on AutoZone for dependable service, but this experience makes me question whether I'll continue doing business here.

I needed help with my vehicle so I stopped by AutoZone in Goodyear on yuma road and received the…read morebest customer service from an employee name Fabian. Thank you Fabian for all your help! Anna

Went in for a simple ask, I need a windshield wiper blades and to have them installed. I am…read morevertically challenged lol. Staff member Todd was extremely helpful, explained to me all the different options that were available to me. And installed them quickly and with ease. I'm a little bit particular about people working on and around my truck, I'm afraid of scratches from belt buckles or pocket knives, etc. he was extremely cautious and mindful of my vehicle ensuring no scratches. The store was in good repair, very clean and easy layout. Overall five star experience.

I had a battery issue on my car. I believed it was still under warranty, so I asked an O'Reilly guy…read moreat this store to research it for me warranty status. Initially, he couldn't find the right records (searching online) relating to its purchase. I had no receipt because I'd loaned my car to my step-son for over a year and he'd been the one to buy the battery. No records to review, the O'Reilly guy wasn't able to help at that point. I decided to put it on hold until I could talk to my step-son and get particulars on the purchase. I left the store but before I even got home, I got a call from O'Reilly's. The guy telling me he'd kept after the research and found what he needed to honor the warranty. That's pretty cool he pursued the issue on his own. Got a new battery = Happy Ending.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Window tint was done well. Cost was appropriate. Done in good time. I was quite satisfiedread more

From the owner: We're excited to announce our grand opening at our new location by March 1st! Contact us now to get…read more$20 OFF labor!

The owner was friendly and great price. He was done in less time than quoted. He did an amazing…read morejob! So happy with the results! I would definitely recommend him!!

Reschedule on me multiple times sometimes same day only hours before, extremely unprofessional and…read moreinconsiderate of my time and the fact that he rescued not once but twice. I would absolutely not recommend! Find somewhere that cares about your time and appreciates you as a customer because this place isn't it!! If I could give it 0 stars I would!

Yet another outstanding experience at Pitstop. Angel did a great job fixing a screw up Audi North…read moreScottsdale made on my SQ5. Stop wasting your time and money at dealerships. Get down to Pitstop and save yourself some money and aggravation.

Honestly, I am extremely disappointed in this shop. I have been coming here for around 2 years with…read moremy E36 M3, and they have been incredibly inconsistent. I had them replace my master cylinder and slave cylinder for brakes, and they not only did not do it correctly the first time, but also made me feel wrong when I found the master was leaking. It was not until the shop owner got involved that it was fixed. I additionally had my spark plugs to go in to be changed when they did a smoke test a while back, and their technician advised I keep the current ones in the car and assured me they were good. The day after, I inspected them to find they were burnt through the iode and the 6th plug was hand loose. Additionally, the shop manager assured me that there were no codes (in the process of chasing a misfire), and again, I went and bought my own scanner for BMWs specifically and found several codes relating to the misfire. In my most recent exchange, my idler pulley broke after an alternator repair after about 100-ish miles, and when I asked them, they didn't see the faulty part as the idle pulley needs to be removed to replace the alternator. Angel (the shop manager) said that part didn't need to be removed to fix the alternator. A blatant lie. All of this work makes me question why they charge manufacturer labor, not the actual time it takes to replace parts (which I would understand if they had corrected the first time around). In addition to this, I confronted the shop manager about why they had moved my own purchased parts from the floor of the vehicle, and he said to keep them safe. He moved the brake pads to the seat and left a camshaft position sensor on the floor, which sounds like looking through my parts for reasons he didn't care to explain. Instead, he said he was done with me and my issues regarding the shop and its integrity in their work. I really wanted to love this shop, but after being inconsistent, charging for time that isn't necessary for work for an incomplete job, while being dishonest and making it look like I was the problem, after paying thousands for work sucks as a repeated and long-time customer. I unfortunately would not recommend.

The Auto parts store crew did me a solid! I had gotten my oil changed else where and my car was…read morerunning on empty, the engine was covered in oil, due to poor installation of an oil filter. I Went to the auto service section, and the guys were really friendly and they talked to me like an actual human; they understood my concerns and related to me. Afterwards they worked on my car quickly and went above and beyond what was asked, they cleaned the oil that had leaked all over the engine and floor, and gave me a filter and oil change in no time! These guys were an absolute blast to be around. This walmart center is blessed to have such a crew!

Steve is the worst manager so disrespectful and rude , I went it for a oil change and they didn't…read moreput enough oil my truck started to overheat because they didn't put enough oil I was stuck on the side of the road and he is telling me I don't know nothing about cars and that not why my truck is overheating he said it's because of my coolant your car shouldn't overheat because of oil so I put more oil in it and it,s not overheating, he shouldn't work with cars if he doesn't know how too

Went shopping for a shirt for my son. Sales girl was so informative and seemed to sincerely enjoy…read moreher job. I bought 3. Hopefully he will like one of them.

Terrible customer service, get passed from parts to service then Leave you on hold, don't pickup…read moreafter 20mins of waiting no help whatsoever.

Professional attitudes have become harder to find these days. My husband had an interaction with…read moreanother junkyard where via text he asked for a higher amount and there was just a one word response: "No." With 888Junkcars the conversation was more respectful. I very much appreciated the options presented to us, in case we wanted to go the private party sale route; and the no nonsense, yet pleasant and friendly treatment received, along with the fair cash payment. Communication was friendly, clear, concise, and timely, and they came as soon as we were available. Gladly recommend!

How can you give a 5 star +++ review? They were amazing. I reached out trying to get information…read morebecause I wasn't sure how the process worked or the timeline. Even though I wasn't prepared, they were super patient, friendly, and helpful. Months later, when I got everything figured out on my end, I reached back out. I received the same kind of professional enthusiasm as before. Very accommodating, making the process smooth and painless. They did all the work, all the hassle, and gave us a very fair cash price.