Sales associates were very friendly and non-pushy they took their time and When you do a test…read moredrive, they let you go by yourself so you don't feel Intimidated by them would highly recommend to anyone looking for a used car. They don't try to haggle you with prices or add on's or anything10/10 would buy from dealership again

Wish I could give Matt and AutoLenders 10 stars!! I kept forgetting all evening that we bought a…read morecar because the process was that relaxing and easy. Everyone on staff is so friendly and not pushy at all. Seriously the best car buying experience I've ever had.

Thank You Ryan, Santos and Jeff you all took the extra mile to get us a great vehicle for our…read moregrowing family! Probably the most consequential vehicle purchase since our adult Son Tyler was a child. Our relationship with Mini of Tampa Bay started well over 10 years ago. Ryan, Santos, & Jeff did it again. This is our fifth vehicle purchase from Ferman Mini. Did you know they can sell any car in Ferman Inventory? In fact this is the 2nd purchase of ours from them that was not a Mini Cooper. How, you ask? People trade in all manner of vehicles, from Porsche, McLaren, Alfa Romeo's to Honda Civics. Fords and Chevys. Some are nearly brand new like ours. A 2025 Chevy RS, AWD Twin Motor, All Electric Vehicle with less than 16,000 miles on it. How it started. We recently received news our family would be increasing, and we are becoming grandparents. To accommodate this one of our 5 Mini Coopers had to become a safe baby capable SUV. We wanted a hybrid or electric. The conversation started with an Alfa Remeo, it was low mileage and a Hybrid. Carly found it on their website & thought it was pretty. Ryan pulled the car fax, he was very honest with us that's not the car you want. I have a lower mileage 2025 Chevy Blazer we took in on trade. He welcomed us to test drive both vehicles. We have traveled the country in vehicles Ryan has sold us. So when he said I have a better option, we took him at his word. We came in test drove the Chevy, I didn't even look at the Alfa. Ryan went as far as giving Carly great information on cost of ownership, maintaining charge, and 220 vs 110 charging. I am a paramedic by career and mechanic by curiosity. I do 90% of all our vehicle maintenance. I wasn't thrilled with the prospect of an Italian car, Italian parts, Italian specialty tools and new diagnostic computers. Thank you Ryan for knowing this about me. I didn't have to say anything, no winks, nods, or hey Bro conversations. The all wheel drive, twin motor, all electric vehicle has nothing for me to do, No oil changes, Likely brakes and rotors will never need changed. Rotating tires is about all I will have to do, Jeff from finance made sure we are covered bumper to bumper with the Factory and Extended Warranty. A Great experience with the Finance office, he used our file from our 4 previous purchases, to streamline the process. No sales pitches, no fluff just the necessities. Just things we have used in the past such as Gap protection. Jeff, even applied a credit from previous Gap product. Got us a great interest rate. No pressure sales. Gratefully, Jacob & Carly Cvetan

It's only right after being a loyal MINI enthusiast for 16 plus years that I give credit where…read morecredit is due at this dealership. Sara Voorheis (sales) and Courtney Devine (service) have both been incredible communicators along my journey of being an owner. Both of these women have continually left the door open for questions when I have them, they are kind, approachable, and genuine. Ferman is fortunate to have both of these women to support the MINI brand and customer, providing a top tier experience that gives me faith in an industry that is frequently questioned and doubted. I drive further to go to this location. #letsmotor

BMW always takes care of us. Dog friendly too! If you are looking for great service, this is the…read moreplace to purchase a car

I've purchased a personal vehicle here in the past and quite a few with my business partners over…read morethe past few years and have developed a solid business relationship with this dealership and have had zero issues. In fact it's been phenomenal Until now I traded in my car for another. Less than 3 weeks the AC goes out. It's Florida summer which means it's 100° and likely raining rather often. They did absolutely nothing to correct this. "Hey out of good faith we will cover half" Half?! I haven't even made the first payment and essential functions (the AC) WILL ONLY BLOW HOT AIR AND NOT WORK. They came back with a $2100 bill and said we can make it $800. It's been over 2 weeks still no updates even after communicating to them to order the part after begging and pleading at the obvious unfairness of the situation. Very sh*t situation but I couldn't continue my day to day business and personal life with no air in a Florida summer. I follow up..the response is IDK. Essentially I got fu**ed over 1000% and they don't care or have ANY urgency whatsoever Karl if you or your management see this I genuinely hope you're pressed to prioritize compassion and do the right thing for your dealerships reputation and Me, the customer. I'd hate to watch this on a consumer report within the month...over a simple and obvious error on your dealership's part. This is not a negative or malicious review..just indisputable facts Update edit: took the car to Mercedes. The Cabin filter was extremely dirty. No freon in the AC system. AC Clutch was melted. Missing inner bracket cooler. AC line leaking. Really questionable pre-sale conditioning.

Wow! Just wow! Josh gave confidence from the moment I opened my door leaving mykeys in the…read moreignition. I passed Valerie Bell, who has often been our superbly wonderful service rep, on my way in to get a cup of coffee. She was warm and personable and insured that a rather ancient "free oil change/tire rotation" was honored (which had been the reason I came in on ladies day, just in case it COLDN'T be honored, however 'free' was even better! I enjoyed watching the tech work on my Honda fit as though it were his own Automobile and was super pleased that I was in and out of there with my servicing complete and a full report of things to take care of in the near future and the order in which to do those things most economically thanks to Josh. My early morning /evening driving is deteriorating, so I questioned why I would ever think about a 7 AM appointment in the future however today's experience made me realize I will definitely consider how very quick and cheerfully I could start my day AND drive out with my FIT being in shape shape (and Clean!!! with pollen, even though my husband had it washed mid-February I was embarrassed, bringing it in looking so 'tired'. Again reason to think that my hands-on tech did a superb job despite that.

I brought my Honda Accord 2025 for a routine maintenance. I had a maintenance plan on my car that I…read morehad purchased from another Honda dealership in Orlando. I thought since I had gotten my car at a Honda dealership my maintenance plan would cover it. I was told that it would not be covered unless they (Courtesy Honda) got a preapproval from the maintenance plan. So, I had to come back another day until they got approval. I rescheduled my appointment for another day and was told that the plan would only cover the basic maintenance and if I needed other things covered, I would have to pay out of pocket which I refuse to do since the Orlando dealership would have had ALL of my maintenance issues covered. Also, they tried to get me to pay for a cabin filter saying supposedly that it was dirty and needed replacing and I flat out said NO! That's usually covered under the plan. I just wanted to get my car maintenance and get out of there. That was the last time I stepped foot there. I just go back to Orlando when the maintenance is needed and pay $0 out of pocket. No ty!

Misleading, and after finding out the same day that the price of the vehicle that I purchased…read moredropped $1800 which I spoke to the sales person the next day and seeing that the two front tires needed to be replaced. I was hoping they would make up for it by that but never heard back from the sales person except when they wanted me to give them a review I would not recommend buying a car from them

they advertise no haggle-the Fitzgerald way the price you see is the price you pay. Then they add…read more$350 for a simple tag transfer, which costs under $100, then added $799 as a "dealership processing fee" that has, nor adds any value to customer just jacks up the retail price of the car! When I questioned this I was told it pays for the people that work here! As if their profits, already factored into the price of the cars, isn't supposed to pay overhead and staff!! A crooked and deceptive car dealership as you can find! do yourself a favor and pass these people by! Let me provide an example: I put up a sign Potatoes 10lbs for $3.99 but when you come to buy then I add a .75 cent processing fee. How is this crap legal!

personable and laid back atmosphere. No pressure sales and they have a nice selection of ex-police…read morecars and other vehicles to choose from. I purchased a 2016 impala police car. The only issue is a short in the pillar mounted spot light.........which I am going to remove anyway..........I'm hoping to get some good service out of the car.......thanks again. Steven B.

Mike and the crew got me into a car I felt safe to drive I highly recommend this place for all your…read morecar needs Thanks Mike

Good people. Dependable cheap used car rentals. Awesome staff. They also have a good repair shop.read more

The problem started when I tried to call and rent a car for 2 days. After 24 hours had passed and…read moreno one called me back I rented the car through their online system and prepaid. Go in to pick up the car and it took over 45 minutes because they had the reservation printed out but could no figure out their computer. Please keep in mind I have already printed out my insurance and had my car ready for the security deposit. They proceeded to take a long time to call my insurance to verify deductibles. In the meantime they ran out of the Chevy Aveo or similar I had purchased. They let me know they were going to have to 'upgrade' me to a full size at no charge since the online system was giving them issues, yet they still had the reservation so I was confused. The 'upgrade' to the full size turned out to be an '03 Bonneville with purple tint. I take it as a trooper and later discover the car's alignment is way off and pulls off to the right, the interior lights do not work and the mirrors on the shades were gutted out. I called ahead and let them know the problem and let me know they can speak to the manager to see if she can do anything for when I drop it off. When I drop it off the manager would not discount it any more because 'They already gave me a deal giving me the full size at the economy price of $27.95 a day'. Some how them not managing what cars came in and out turned out to be my fault. The manager did not care about the issues and let me know she would put it in the shop but cosmetics like being able to see in the car at night were not a concern. In the end they refunded me an extra $10. This to me was not a good enough fix to all the liniency I showed and tried to deal with. I would highly recommend NOT going or wasting your time with this rental company.

enjoyed a great experience buying my car from Ferrari of Tampa Bay. Brandon assisted us and didn't…read moreapply too much pressure like some. Allowed us to make the decision based on what we actually wanted. was helpful all the way through the process. Filled up my tank with gas too. Finance was great too. Patient, helpful and personable. Was an overall great experience. Was in and out in a few hours.

This is where I buy all of my Ferrari's. Just kidding I couldn't afford one of these amazing cars,…read morebut in my hometown of San Jose California I've seen many of these cars and even rode in a few. I went with a friend to check out some cars since these are in his price range and I was impressed with this facility. Also, it helps the neighborhood as well. I mean when my friends and family who are looking to move here ask what type of neighborhood it is I often say we have a Ferrari dealership a few blocks away and they know it's a good location. Glad to see you guys here and hope you're here to stay.

I have been taking my car to Duane's Dealer Alternative since I got it in 2020. They are definitely…read moremore affordable than our local Lexus dealership. I now take my sons' cars there as well. They are always professional, helpful and provide quality care. They explain what the issue with the vehicle is and let you know your options. I trust their opinion and expertise and will continue to take my cars there.

Even though I didn't get my repairs done there, I'm giving them 5 stars because their staff,…read moreespecially the front office, is very welcoming. It felt like a mom-and-pop place, but with professionalism, if that makes sense. I was going to rate it 4 stars since the owner responds to every review, and complain that the missing star is because the office door opens inward as you're leaving. :P Oh, and free coffee!