I was happy with Penn cycle , they could fix what I couldn't and they had the parts I needed and I…read morelive on Penn Ave so I'm sorry that they are gone!!

The only thing is, they haven't been Penn Cycle since 2019! Update the name!! These guys always are…read morewilling to go the extra mile for small repairs and requests

I have never met a owner who seem so down to earth. I thought I was talking to some California…read moreemployee just chill, mellow and just happy to help. He texted me over the weekend cause I was going to order a bike online and get it delivered there but a few days later I decided I'd check what they had first. Thankfully I did that cause I got a GREAT bike that gets 95miles on one charge with some accessories, shields for the tires, lock with a alarm for $3250 and two years warranty too. I love this place, the service is wonderful and ownership is top notch. I won't go anywhere else! Thank you for the great service and helping me find a bike. I'm looking forward to coming in and possibly buying more bikes or at least telling others about this great place.

The team at Watt Cycleworks in the best in the industry. When ready, I highly recommend buying an…read moreelectric bike from Watt Cycleworks. You will be happy you did.

Looking for an old-school experience where the owner is willing and able to assist you on the spot?…read moreThis is the place! Granted, while my bike was being repaired and refurbished, another half dozen people stopped in, so you may not receive immediate service. Depending on the complexity of the repair, many bikes were promised by the end of the day or within a day or two. Prices are fair, and the service is awesome. I will be back to see Ben again.

Ben was great! I popped my tire next door at wooden ship brewing company and he was helpful in…read moreputting a new tire in! But then that one blew about a mile later so he put in another and was super nice about it! Will be back if I need more bike help

Jon did a good deed by restoring and returning a bike I dropped off recently at St. Louis Park's…read moreclean-up day, where the City will dispose of your large unwanted goods. I gave them my 30-year-old Trek 730 that had fallen into a bad state of disrepair because I hadn't ridden in so long and hadn't maintained it. I had regrets afterward, because I had loved that bike, which fit me just right and had taken me many miles. I had thought it was probably too far gone to be repairable and figured it might have gone to the scrap heap. But I contacted the City of SLP, anyway, to ask. A few days later, their solid waste manager contacted me and said the bike was being reconditioned at Jonny Rock and that I could get in touch with them. This I did, and Jon contacted me when the work was done. There it was, my old bike, completely restored and ready to ride again. Better yet, Jon said he was only charging me for the repair as if I had brought it in on my to be repaired rather than charging me for the bike as if I were a new person coming in to buy.

I got their e-bike tuneup and put on new tires and pedals. I told them about the squeaky brakes…read more When I got the bike back-- everything is ,h better than when new. Rides silently, braking is effective and silent, the ride itself is much smoother even on rough pavement. Their extra effort paid off and I'm grateful.

I ordered a bike from Freewheel in Minneapolis last year and had a great experience with the team…read more Since the Minneapolis location closed I took by bike to the Richfield location for maintenance. The tram there is very welcoming and helpful. I'm so happy I chose to purchase from Freewheel

Bought our second bike from them today. Great price and build. And the ONLY place to get a…read morediscounted Kuat rack if you pay $30 to join the club. And they assembled it for me for free. Seriously a great operation.

They are permanently closed - so really can't review them. They used to be great, sad that they no…read morelonger are in operation

I bought a pair of good road bike shoes form them. They were an older pair, and broke about 2 mo…read moreafter purchase. They supposedly worked with Bontrager to replace but I had to keep checking back only to find the claim was not filed the first time around and 2nd time they refused warranty. I called trek myself and they looked up the claim explained the process and said it refunded the purchase price, but since it was a close out they would refund the full price so that I could get a comparable pair of shoes. The store should have been the ones to work with them, not make the customer do that! I have been without shoes now for over 3 weeks in prime riding season. THIS shop does not loom out for customers. All it took was a quick call to trek to sort things out!!! Now they are shipping the correct shoes based on MY CALL to trek. All they needed to do was call..... such a disappointment. Even the trek representative said most of the time a shop will call to fix the problem.

Sometimes people just go above and beyond! Thank you, Kathy! I was buying a birthday present for my…read morehusband, and didn't know the member number and all the things and she totally went out of her way to teach me and ensure I got it all sorted out. I was not expecting that level of help and I'm so wildly appreciative. She really made my day.

I think this is one of their flagship stores as it is huge for an REI. If REI sells it, they carry…read moreit here. Depth in every product area. That is what hit me when I walked in. I came in for a running headlight. There were tons of options as headlights double for hiking, camping, etc. I was able to get a light and be on my way. However, it was a bit overwhelming with so much depth in every area, but "REI" depth - lots of base layers, rows of Gore-Tex jackets, etc. - not a lot of variety in brands and items - seemed a bit stale. I shop a lot at Scheels and Cabela's and they merchandise very well with lots of brands across different price points. It was also hard to find someone that worked there to help me even though the store was empty, but the checkout people were nice.

I would not go to Rack Attack for install again. They told me an hour and a half for hitch install…read more It took them three hours. I had come back to pick up my vehicle and had to wait an hour and a half. So frustrating. They had absolutely no apology or customer service around the fact they that they completely misestimated install time.

Awesome customer service and great pricing! Outstanding product selection!…read more Highly recommend!