Run far away! I would rate zero if I could! After spending nearly $100k on a pool that took more…read morethan a year to deliver, they have continued to provide horrible customer service. Owners do not have any business savvy and clearly are robbing Peter to pay Paul. On multiple occasions I was told they can't send a crew until we make a payment...construction draws were paid in advance! 18 months after pool delivery my coping popped up (Whiten can't explain why or how) but they sent a mason to repair who completely cracked my glass tiles. No apology, no offer to accept responsibility or make it right. As a matter of fact the owners wife said I was unpleasant and accused me of not buying chemicals from them. WTF? This is what they considered to be a job well done. Seriously, the WORST!

I didn't actually have any work done by this company ( and I never will) but I have seen how the…read moreolder lady treats people. I went into the store because Whiten Pools had been a customer of mine (but no longer). I walked in and noticed an older lady yelling at a customer. My colleague and stood about 10-12 feet away chatting (in a normal tone) about some work I needed done to my pool and my interest in speaking with Whiten Pools to help. Once the lady was done yelling at the customer, we approached and were immediately told that we were talking too loud and "Goodbye." She was yelling at that lady when we entered the store. Well, I was interested in possibly getting a new liner for our pool and also seeing about converting to Salt. Unfortunately, we are not going to give our business to Whiten Pools because of the absolute disrespect the "older lady" showed. Do yourself a favor and go down the street to Elite Pools and work with "good, nice" people..

It does not get better than Josh and his team…read more First was delivery. His team was impeccable at delivery and setup. They explained everything's I wrongly decided to get electrical done elsewhere, nothing would heat up. Josh (the owner) drove up personally and within ten minutes diagnosed that the breaker was blown. He then took his time to drive out and buy me a new breaker, install everything and test all the systems He walked me thru it all and checked for leaks and ensured all the settings were good. Trust this team with all your hot tubs and electrical setup. Incredible 10/10

Hands down the BEST customer service!!! Landon was very helpful from the start until the day my tub…read morewas delivered! Not to mention the BEST prices in the state of Georgia!! If you're in the market for a Hot tub, do yourself a favor and call these guys!! You won't be disappointed!!

They help me put a shower type. Gadget on my water return so my grandbaby could play in the water…read morebetter. Customer service is always awesome. David Williamson

purchase my 14' spa in foot 2020. I am very happy with my spa. Like everyone else. for me i had…read moreminor issues like my sound went out. I was patient cause i had bluetooth small speakers on hand. Yes i had a major problem in 2021 with manufactor defect and the owner came out after i have taken many pictures for proof of my claim. problem resolved. 2025 I Need to change my spa covers, Georgia heat and age I guess wore then out. Overall I gave them five stars because i like comunication. It sames like one technician but i'm good with less hands touching.

Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

Phenomenal customer service! They were able to help me via email before I ever stepped foot in the…read morestore. I've needed a few thing since and they have been prompt and friendly in every interaction. Our Hot Springs hot tub has been amazing and it was even delivered quicker than they originally estimated.

I have nothing but positive things to say about Constance Keating and the GA Spa Company. I took…read moreforever to decide on the hot tub I wanted. Constance was extremely patient, knowledgeable and helpful! She made sure I had all the information I needed to make the best decision for our family. Thank you, Constance!!

We had a wonderful experience with Nickell, our sales pro at the Buford location. She was terrific…read morewith communication before our appointment and spent several hours with us showing us all the benefits and comparisons of almost every tub in the showroom. She even arranged for an impromptu wet test for the tub we chose. Management bent over backwards to meet our requests to finalize a deal. Post sale support started the next day as we plan for the final delivery of our tub. We couldn't be happier with the whole experience.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

Best pool shop and pool service around! Have used them for many years to open, close, and keep up…read moreour pool and hot tub.

We have been customers of Debbie, Boscoe and Jason for 40 years or more. They are personable ,…read moresavvy professionals who know their business. Just as important, you can take their word to the bank. A trait that is in short supply these days.

Open on Sundays but wellWorth the drive if you want kind and educated pool advice. The manager took…read morehis time with each person, testing water and recommending treatments, without pushing sales. -- And they are open on Sundays!!

Went today and James was working and he was so busy but yet so helpful to everybody who walked in!!!read more

Several years ago, I was standing at my back door and I said if that Bradford pear tree wasn't…read morethere, I would install a pool. Within a week the pear tree was blown down. I met Julie and she set my soul on fire. God sent me to her and I have loved them ever since. What ever I need , they have it and are amazing

Covenant Pools are top quality people. The service and professionalism is beyond spectacular! I…read morehighly recommend Covenant to anyone with a pool of any type

A shout out to Larry the Pool Guy in Fayetteville Ga…read more Trey, with Larry the Pool Guy maintenance & repair service, performed an excellent job changing the sand and replacing a damaged lateral in my pool sand filter. Larry and Trey made sure the job was complete and addressed all additional issues (minor leaks at the top of sand filter collar and bottom drain cap). They both were friendly, polite, professional and informative. Larry (the owner) answered all my questions and concerns pertaining to current and future pool care. Their pool store is awesome too! Alison and Kenzie go above and beyond to assist me to balance my pool water. Kenzie helped me dilute high CYA in the pool. I have saved money on pool chemicals since I changed my pool company store to Larry the Pool Guy. If you're looking for a great swimming pool service and store then call them. As pool owner for 8 years I highly recommend them.

From the owner: We are a family and veteran owned business in Fayetteville, Georgia! We started as a pool service…read moreand maintenance company and as business grew, the opportunity to open a retail store was presented and so we took the ‘plunge’ and opened Larry The Pool Guy Pool Store!! New for 2024 opening up our new liner installs to new customers so give us a call for a free quote! We are adding Hot Tubs in our retail store too!!