Excellent service! I have known the owner for several years and know him too be honest and hard…read moreworking. He takes pride in his work and provided Superior communication with the customer.

From the owner: West Georgia Pools Provides pools to the West Georgia area also provides. (Leisure Fiberglass…read morePools) the best built Fiberglass pools in the World since 2000.

Just before my birthday this year, I decided to give myself the gift of a hot tub to complete my…read morebackyard oasis. I did a ton of research and shopped around quite a bit. Ultimately, I ended up purchasing a Peyton 680 Series from Atlanta Hot Tub Center. It was installed a few weeks ago and I have to say that this investment was well worth every penny. Even my penny pinching husband agrees with me on this one, which is saying a lot! The delivery and installation was fantastic and exceeded expectations. Jerry Roberts and his team were true professionals. They navigated the obstacles of our terrain flawlessly and set up our new tub in its designated spot without incident. They cleaned up after themselves and got our new tub up and running in no time. Jerry was great! He set everything up properly and made sure we knew exactly how to work and maintain the spa for optimal performance. My only complaint throughout this whole experience is that I would have preferred a bit more proactive communication prior to delivery and installation. Dusty did tell me it would be several weeks before delivery but as we neared the end of the estimated window he gave me, I found that I had to keep calling to get a status update on when to expect delivery. It would have been nice if they had reached out to me to ensure I had taken care of the electricity or to give an updated estimate on when to expect delivery since there were some things we needed to take care of on our end before taking delivery and it would have helped us plan those things better if we had heard from them without me having to call the office multiple times. It was mildly annoying but at the end of the day, I decided not to knock a star off for it because they made up for it with a great delivery and overall experience. I am happy that we went with Atlanta Hot Tub Center and if I had to do it all again, I would choose them over the competition any day.

We requested to have the hot tub cleaned and serviced at our new home so we could enjoy it on our…read morewedding night. The hot tub is still dirty; it was not serviced or cleaned properly. I had to help clean the cover and the headrest while begging the young man and lady on the phone to please make sure it's cleaned, serviced, and show us how to operate it since we just purchased the home. When I called, I gave them all the information so they were very aware that I knew nothing about the hot tub and I wanted a full cleaning and service, but the light bulb was not changed, they didn't bring a filter, and the young man was upset because he had to soak the filter. I was charged a shipping fee for the filter; our hot tub filter consists of two parts, but we only have one. Our reading on chemical levels is still low; we have called numerous times, and no one has answered the phone or called us back. I was also supposed to receive a cleaner for the whirlpool tub, but that wasn't given to us, but I'm sure we were charged. We have spent over $500.00, which is completely fine, and we understood if anything needed fixed or replaced the price would go up, but they didn't even clean the tub or bring a filter! Terrible customer service

It does not get better than Josh and his team…read more First was delivery. His team was impeccable at delivery and setup. They explained everything's I wrongly decided to get electrical done elsewhere, nothing would heat up. Josh (the owner) drove up personally and within ten minutes diagnosed that the breaker was blown. He then took his time to drive out and buy me a new breaker, install everything and test all the systems He walked me thru it all and checked for leaks and ensured all the settings were good. Trust this team with all your hot tubs and electrical setup. Incredible 10/10

Hands down the BEST customer service!!! Landon was very helpful from the start until the day my tub…read morewas delivered! Not to mention the BEST prices in the state of Georgia!! If you're in the market for a Hot tub, do yourself a favor and call these guys!! You won't be disappointed!!

purchase my 14' spa in foot 2020. I am very happy with my spa. Like everyone else. for me i had…read moreminor issues like my sound went out. I was patient cause i had bluetooth small speakers on hand. Yes i had a major problem in 2021 with manufactor defect and the owner came out after i have taken many pictures for proof of my claim. problem resolved. 2025 I Need to change my spa covers, Georgia heat and age I guess wore then out. Overall I gave them five stars because i like comunication. It sames like one technician but i'm good with less hands touching.

They help me put a shower type. Gadget on my water return so my grandbaby could play in the water…read morebetter. Customer service is always awesome. David Williamson

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

Several years ago, I was standing at my back door and I said if that Bradford pear tree wasn't…read morethere, I would install a pool. Within a week the pear tree was blown down. I met Julie and she set my soul on fire. God sent me to her and I have loved them ever since. What ever I need , they have it and are amazing

We purchased our pool from Julie in 2020, best decision we've made. The purchase price was the best…read moreof the several pool stores we called. We have continued to get our supplies from from them as well as water testing. We haven't had any problems with our water quality, stays beautiful and clear. We've followed closing and opening instructions and it's been so easy. It's even better that the whole family is nice and friendly and treat you great!

Bought a pool table and holiday interfered with delivery but Shane took care of it and I am very…read moresatisfied

I am highly disappointed in the service I received here. I purchased a hot tub with a warranty and…read moreneeded a replacement part. A technician came to my house and I was told that the part was ordered. Six months later, I still didn't have the part. Eventually I had to get my attorney involved because I was completely left in the dark. Once my attorney got in contact with the store, they finally informed me that they no longer carry the brand of my hot tub. In all that time no one at the store let me know what was going on. Instead of offering any assistance I received a very hostile letter from Pamela Hester the Senior Managing Partner. Considering the issue with the part resulted from a lack of communication from the store, I felt that this was very rude and unnecessary. Do not purchase anything from here. They are unhelpful and make no effort to accommodate their customers.

Open on Sundays but wellWorth the drive if you want kind and educated pool advice. The manager took…read morehis time with each person, testing water and recommending treatments, without pushing sales. -- And they are open on Sundays!!

Went today and James was working and he was so busy but yet so helpful to everybody who walked in!!!read more

We LITERALLY bought our house with the intent to put a pool in the backyard. When we asked our…read morerealtor for the best and reasonably priced pool builder in the area, she referred us to B & J Pools LLC who was also completing her inground pool at the time we were house hunting. When I say I had a phenomenal experience, I mean it. We collaborated as a team to make my vision of what I wanted the backyard addition to look like and Bobby and his team made it happen seamlessly. I am in love with the finished product and the timeliness of the completion.

We had the owner come out and give us a estimate for a pool the end of October 2021 and that we…read morewere looking at starting February or March 2022. I joined he and my husband on the conversation and he told me "go on me and your husband can handle this " not a good sign. He gave the estimate that day and we did give him the deposit of 2,500.00 that he asked but had NOT picked the liner out. Nothing was ever ordered. We decided we could not go forward with the pool . My husband called to have the deposit returned and said we would take out some for his time. The owner said he would send a check for 1,000.00 !! So he keeps 1,500.00. That was a month ago. STILL HAVE NOT RECEIVED ANY OF OUR DEPOSIT