Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

Anthony been outstanding to work with in purchasing and installation of our spa. He went well…read morebeyond the normal customer service in assisting us with the right spa and seamless purchasing, delivery and installation of our spa. I would strongly recommend Brown's Pools and Spas.

Lack of communication, Cancelled appointments which set my…read moretreatment back and more damage The pool was NEVER satisfactorily serviced, cleaned, properly balanced, the chemical levels were never balanced, there was always algae at the bottom. They never cleaned the filter and it was full of garbage. The cancelled appointments set me back and caused me a great deal of additional expense. The company has YET to contact me as stipulated they would call me back to discuss the issue of the pool. I spent almost $2000.00 pm this pool that was never properly serviced and had not been able to use it until I switched to another company which repaired and serviced the pool. I have NOW been able to use my pool at 1/20th the expense. I would NOT recommend this pool company!

A shout out to Larry the Pool Guy in Fayetteville Ga…read more Trey, with Larry the Pool Guy maintenance & repair service, performed an excellent job changing the sand and replacing a damaged lateral in my pool sand filter. Larry and Trey made sure the job was complete and addressed all additional issues (minor leaks at the top of sand filter collar and bottom drain cap). They both were friendly, polite, professional and informative. Larry (the owner) answered all my questions and concerns pertaining to current and future pool care. Their pool store is awesome too! Alison and Kenzie go above and beyond to assist me to balance my pool water. Kenzie helped me dilute high CYA in the pool. I have saved money on pool chemicals since I changed my pool company store to Larry the Pool Guy. If you're looking for a great swimming pool service and store then call them. As pool owner for 8 years I highly recommend them.

From the owner: We are a family and veteran owned business in Fayetteville, Georgia! We started as a pool service…read moreand maintenance company and as business grew, the opportunity to open a retail store was presented and so we took the ‘plunge’ and opened Larry The Pool Guy Pool Store!! New for 2024 opening up our new liner installs to new customers so give us a call for a free quote! We are adding Hot Tubs in our retail store too!!

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Let me start by say this is One of the worst company ever did service with them for about a month…read moreevery stop was horrible " general manager " of the company had no idea what he was doing overall save your time and money

This business advertises that they offer repair services, but they refused our repair job because…read morewe would not agree to recurring pool cleaning services with them. Nowhere on their website do they say that utilizing their repair techs is dependent on paying additional fees for ongoing service tech appointments. Dishonest business practice. They should be up front about this limitation. I spent hours back and forth waiting to connect with them when I could have been connecting with a company willing to do the job.

Chris was great, very knowledgeable and professional. Answered the phone set up a service call,…read morefixed the problem with the Hot tub and I am a satisfied customer, will recommend to others.

From the owner: 20 yrs experience in field read more

I have used PoolSmart since 2018 and have found them to provide exemplary service, repair and…read moreadvice at competitive rates. Nate and Caleb are always prompt in returning calls/emails and showup on time. Great people to know and to service your pool.

We had this company replace liner in our above ground pool about a month ago and it looks great…read more Project had a weather delay that was rescheduled promptly and phone calls and texts were returned quickly. I think our old liner failed due to ants as our pool is in a heavily wooded area. Nate was able to explain the pros and cons of different solutions to this type of issue and so decided on a barrier pad installed under the liner. We were pleased with the whole process and installation and highly recommend PoolSmart. We will be using him for all our future pool needs.