Shout out to Roy at Clydes Towing! A literal angel from the heavens. My alternator went out on Hwy…read more1 and I was able to make it to the Peg House. Roy was on his way back from a previous job farther south and happened to also stop by the Peg House. After talking with him he graciously decided to tow my car back to Eureka. I'm sure he was tired and just wanted to make it home, but he saw I was stranded and helped out. Clydes Towing- please give Roy a raise or a bonus! He was so kind and helpful.

I'll give them 2 stars since I know some of the workers other then that it's shit! I waited with…read moremy family of 5 for almost 5 hours almost 3 hours after they told me it would be here and I'm totally understanding but after 5 hours of waiting they cancelled my tow!!! It's almost 12am at night I have my almost 1 year old and 2 other kids plus my husband all waiting on this tow to now have it cancelled because they can't find their driver!! And the person answering the phone couldn't even get ahold of the driver!!! WOW we had to stay till after 12 for himboldt towing that came within 30 mins! Wow just bullshit!

No wait time at all. Brown's was just up the way and took my call prior to his other since he was…read moreright around the corner from where I was needing assistance. I was not in a safe location , especially for being a girl. The towed the Mustang beautifully and loaded it with extreme care considering I live in the Cove and the roads are really switch back roads. The gentleman driver was courteous , and conversation was light and pleasant. I would recommend this business to use. I was pleasantly surprised. Thank You Brown's Towing for saving my day.

As far as service goes, excellent. Good natured man, timely with the tow and good equipment. But…read morewatch out for the price to change. I was quoted 4-5 hours for the tow at $500 which I agreed to. Turned out to be 3 hours which was fantastic but $600?! And this was a straight forward no issues tow. If you use Browns, be clear on the price or you may be in for a surprise.

Ryan helped us out big time! We had a few issues coming into town from Highway 36, and before we…read morewent into shelter cove we stopped at Redwood service. Ryan came right out and took his time fixing our break issue. He was incredibly friendly and knowledgeable. Wouldn't have made it to our destination without his help.

We ran into Ryan while we were lost in the middle of a mountain pass in the Kings Range wilderness…read more We caught him in the middle of a job, but he helped us make it out to the main road safely. He was as helpful and supportive as possible while we got our little VW Jetta out of the tight gravel switchbacks. We highly recommend this company to anyone who needs help. We are truly grateful that we had Ryan on our side during our time of need.

Driver JC has put some faith back in humanity for me! Very understanding and polite with fast and…read moreefficient work!

I needed to get my inoperable 4Runner towed from a lot to a street parking spot a few blocks away…read more Khalil was very punctual (40 minutes earlier than the AAA eta). He was friendly, professional and even helped me to push my car into a parallel parking space. Khalil really went above and beyond to provide great service and I really appreciate him and his help

About two weeks ago on a trip to see my oncologist in the city, the powers that be decided I hadn't…read morehad enough bad luck lately, and I ended up on the side of 101 standing (thank God) next to my upside down SUV with no clue of what to do next. During the next two weeks I asked everyone I could for a ride to go retrieve my belongings from my vehicle & finally found someone willing to drive me. I had to take the day off work because the tow yard is closed on the weekends and is only open during bankers hours from 8-5. I called when we started out to make sure they knew we were coming & the guy said no problem although he would charge a fee for coming to unlock the gate. I figured he might want $50 and was fine with that. When I finally arrived-and only 30 minutes after they'd closed-I called and told the guy we were there. He then told me he was eating dinner and would come open the gate for $200! I was dumbfounded and explained that I couldn't afford to pay that much & the man grumbled something else and hung up. About 10 minutes later a truck pulled up next to us and a rough looking guy growled out the window that we needed to get the f*** off his property and that we were causing his cameras to go off. When we tried to explain our situation he told us to get our sh** together and get off his property again. What happened to customer service? He wasted his time and gas to show up there anyway, would it really have hurt him to unlock the gate and allow us to grab the stuff from my vehicle? I live almost 3 hours away and now will have to try to figure out how to come back down here, again. As hard as it was the first time, I am not real optimistic about it happening a second time. With all the money that tow companies charge, I doubt it would have really hurt him to have a little compassion and try to be helpful this one time. I mean he obviously won't have a hard time figuring out some other way to squeeze the next guy who comes in after having hard times. What a jerk! I hope that someone else will call a different company and not give this man anymore business he doesn't appreciate.

I had the best experience with the guys at McCaffrey's- I have never been treated with such…read morekindness and decency and compassion in any business but especially anything to do with cars and towing/storage... i know how towing and storage works and what they can do after 3 days with a lien and they didn't do that to me....I can't stop thinking how grateful I am to them for how amazing they were to be willing to help me and work with me and getting me back into my car! I am so touched because they went above and beyond for me and deserve a huge thank you!!!!!

Pacific Towing. More specifically Nate came trough within 15 minutes and unlocked are 2023 Nissan…read morePathfinder in 39 seconds (I timed it) Very professional personable and courteous Five stars for Nate and what he does at Pacific Towing!!

My husband had the bright idea to drive our 2 wheel drive Ford down to the river bed near founders…read moregrove. We'd done it before, clearly it would be fine! Ha! He made up for his terrible judgement call by calling AAA and getting in touch with the folks at Pacific Towing. They arrived quickly, were very friendly and got our car out so quickly that my kids were mad we had to leave the river so soon. 10/10 would recommend if you or your significant other decide that your car needs to attend the family river outing.

My husband and I were stranded with a flat tire in Redwoods National Park. After 3.5 hours of the…read morerental car company not sending us a tow, the park volunteer and park ranger suggested we call Ryan at A & P. He picked us up in 20 minutes, drove us and our car to Les Schwab in Crescent City where the staff worked after hours to replace our tire. They closed at 6, but Ryan was able to call them and let them know we were on our way. Our vacation was saved, thanks to Ryan at A & P Towing!

This gentleman went above and beyond to get my car where I needed to be…read more Had an issue with starting car (electric components) and he came to my rescue. Had to do some mechanical work to unlock the transmission to put the car in neutral and he killed it! Definitely recommend.

They were prompt, readily available USAA made me wait a whole day, and Buddy's will keep extending…read morewait time hour by hour ...(this has happened twice in the past while I'm stuck in remote area alone). With J & M I talked with an actual person where USAA now is just an app and only can communicate though message--

While driving up to spend Thanksgiving with my family in the redwoods, my brother in law and his…read morewife got in a car accident that rendered their vehicle inoperable. While they got banged up, they fared better than their car. What a nightmare: 800 miles from home, car wrecked in the evening two days before Thanksgiving in a relatively rural area you don't know well. Apparently CHP called J&M to tow the vehicle, and they arrived promptly. The officer gave my family a ride back to their hotel, but they soon realized they had left a few things in their car. The next day--the day before Thanksgiving, we called J&M to see if we could retrieve some things from the vehicle, including much-needed medical equipment. They arranged for us to meet them in Arcata, and the time aligned with picking up a rental car in Eureka. The fellow we met was friendly and professional. Brother in law filled out a little paperwork, then we followed the driver to a second yard where the car was secured. He opened the gate and waited for us to retrieve my brother's personal items from the car. No one wants to get their car towed, or find themselves in a situation requiring that service. But our experience with this company was that they are prompt, direct, say what they do and do what they say. In an emergency situation like dealing with a car accident, that's about the best you can ask for.