I had a screw in my right front tire..I called Belle to make an appointment..they were fully booked…read morebut they offered to take a look..I wanted to know if the tire was repairable..and if not order the tire I needed..the tire was repairable so I went back the next day..the service was great!!!..I spoke to multiple people on both days..I know just 2 names and I hate to leave anyone out so I'll just say ALL of them were kind and helpful..I wish all of my problems were as easy to solve as my damaged tire!..

More help is needed on the front line and needs to acknowledge customers waiting to be checked in…read more Good customer service goes a long way!!!

Best Service ever Brock is a great person very helpful…read more Mike did a great job as well I can't thank them enough

They don't like for people to use the free air service apparently. Pulled in they serviced two…read moreother people tire changes never came to our car at all, one employee ate a cookie and drank his drink, the other walked around pretending to blow air around. I'd recommend the keystone location if you want to use discount tire.

The best way for me to describe what Ms. Taylor did for me and making sure that The TaZaFaith was…read morevery well taken care of inspight of the unexpected delay because the wrong Cam Censor was sent is one word... Blessing!!! Thank you so much Ms. Taylor for All that you did and beyond!!! You are awesome and then Some!!!

Last night could have been a really stressful experience, but thanks to this team, it turned into a…read morehappy memory! On our drive home, we got a flat tire on the highway. I had my five-year-old with me, and unexpected situations like that can be especially overwhelming for him. After his first-ever tow truck ride, we left our van at Big o Tires to be repaired. When we came back this morning, not only was the tire fixed quickly and professionally, but the kindness we experienced really stood out. The boss went out of his way to give my son a hat, which absolutely made his day. What could have been a scary situation has turned into something he keeps replaying in a positive way! He's been reenacting the whole experience with his Hot Wheels. I'm really grateful for the efficiency, professionalism, and especially the compassion shown to my family. We'll be back!

Great advice! I drove my flat tire 1.7 miles directly to the shop and Chad took great care of me…read more No long waits. Just god service at a fair price. I would come back again and tell my friends in Indy. Tom Brady

Always my Go-To place for anything car related. I wouldn't trust anyone else! This time it was a…read moredead battery that needed replaced - got me in quickly and the cost was very reasonable. My son now uses Best-One for his auto needs!

If in this cold weather u got a bad tire, ur air goes low, or need any tire work in general, this…read moreis the spot! SUPER friendly down to earth staff, got me in n out in no time! Without a doubt what a great Gem!!

I was amazed at the friendliness of their workers. They were extremely quick along with my order…read more The owner placed it on Sunday and arrived Monday. The price for new tires are extremely cost savings. I was able to get new tires for $400.00. Other tire shops were charging $600.00.

Stellar service here and so reasonable. I came in with a slow leak. Within 5 minutes (no…read moreexaggeration) my tire was plugged and I was road ready. Amazing. I am going to come back here for all my tire needs from now on.

It's not often you have to purchase a tire and even less frequently that you need a used one, but…read morethat was the exact situation that I found myself in. After a blowout on a road under construction, I needed a good used tire to get me by temporarily. I found Jaden's used tireand I couldn't be more pleased they had expertly inspected used tires that had less than half wear, at a super price. He even offered a multi tire discount that was too good to pass up. It is an excellent option in a difficult time. Friendly service, getting you back on the road safely in no time.

These folks do good work -- and they are helpful and explain things clearly. Their pricing is…read morereasonable and the work dependable. I've taken my car to them as needed for the past 8 years -- and always had great service!

Visited to fix a noisey exhaust. Able to get in on short notice and drop it off. They called within…read morea couple hours with the issue and had it fixed within an hour after that. Priced right. They did a good job.

Took my car in for an inspection and they made the crack in my windshield and the rust damage on my…read moreside skirt worse and stole money out of my glove box. Not to mention the obvious looking through my car. Not worth the worry.

Transferred from Victorville's Midas last year. 20 year multi-car regular for all things, and 1000%…read moresatisfied. Frequent promos/rebates/savings offered beating local competitors(they will find savings for you upon request when not readily available) nevertheless, best price:value we've estimated within six IN county's. Appointments easily made. Website easily navigated. Obliging locations. Service is prompt, polite, accompanied by thorough communications/ follow up. Best yet, non-problematic! We love a trustworthy auto shop maintaining its integrity. Thank you for easing our stresses while caring for, and prioritizing our vehicles as much as we do.

Been a customer of El Camino (Georgetown Road) for a few years. They have great hours and service…read morehad always been top-notch. They always treated me fairly and did not try to rip off customers like other tire places. I had (notice the use of past tense) such positive experiences there that I recommended the store to several other people. Today that all changed...dramatically. I noticed one of my tires was leaking so I went to the shop at about 3:15. I got in right away. I was told that I actually needed two front tires. I agreed to that as well as an alignment and to have the tires balanced. New tires got mounted pretty quickly. Then a worker came and got my keys (actually there was already another set in the car) to do the alignment. Then I waited and waited and waited. Numerous people came in the store, had their vehicle serviced and left. Not me though. I waited, waited and waited some more. Very little communication from the El Camino staff. When I asked what was taking so long, I was told there were people ahead of me and they were "working on it." Then I waited, waited and waited some more. It got to the point that I was virtually the only one left in the waiting room. The staff had to know I was getting upset, yet they did ZERO to address my frustration. Finally, at almost 6 pm, when I had been there nearly 3 hours, I went to the desk and demanded my car back, that I would just pay for whatever work was done, and leave. That apparently sparked them to actually finish the work. I finally got the keys back 10 minutes later. I paid the bill and left. I understand that maybe the work on my vehicle "fell through the cracks" or for some reason was taking longer than expected. That happens in this line of business. But there is no excuse for the lack of communication and the unwillingness to treat a longtime customer without even a modicum of respect. They apparently didn't value my business or care that after such a poor experience I would be unlikely to ever come back and would certainly not recommend it to my friends. I would not recommend this place after what I experienced today.

My son had a slow tire leak and paid $25 to have it repaired here. He was told the issue was fixed,…read morebut just two days later the tire was completely flat. He ended up taking the car to Walmart, where they were able to properly repair the tire. When he contacted El Camino to request a refund for the unsuccessful repair, they refused. That experience was disappointing and concerning, especially since tire repairs directly affect safety. Based on this experience, I would not recommend this business for tire repairs. Instead, I suggest Discount Tire or Belle Tire. They offer free tire repairs when possible and stand behind their work.

I've only ever been here for tire service, but that has been several times (thanks to…read morepothole-riddled Indianapolis streets and debris-strewn Indianapolis parking lots!!). They are honest, trustworthy, fair, fast, competent...and they do not try to rip you off if you're a woman! Bonus points for being courteous and friendly every time. Highly recommended! :D

They advised to fix a system that did NOT need fixing that would have cost around $1,200.00. I do…read morenot respect them.