Today was the culmination of a GREAT Experience with Cambridge Exteriors, LLC from Medford, NJ…read more Their salesman, Adam, was one of many who we had provide estimates and he was extremely professional and provided us with the most comprehensive quotes of any of the companies we met with! Their pricing was very fair and competitive! They offered the GAF roofing system that provided what we needed without over selling the job. I had the pleasure today working with their foreman, James, and a fantastic subcontracted crew that tackled what initially started out rather straight forward but the original plywood substrate from the 1970's was in really bad shape - they replaced all of the needed plywood without issue and gave us a fantastic finished product and they left the house and grounds better than they found it! I'm completely satisfied and would highly recommend them for a roof replacement! Adam then followed up with meeting their gutter crew the following week and because I was not able to meet them, he FaceTimed with me so that I was able go over the scope of the project with their crew foreman and get my questions answered before work started! I was able to get down on the weekend to check out the completed project / they did a Fantastic Job with the installation. They were able to hide the mounting screws for the downspout straps and even filled the holes in the siding where the old straps were attached with color matched pop-rivets. They also did a much better job with the downspouts where they entered the drain pipes! This attention to detail made the whole project look Fantastic! Thanks for having such professional installation crews working with your company! We are totally satisfied with both the new roof and the new gutter / gutter guard installation! Thanks for a great job - your company truly delivered on all of your promises!!!

Just of snip of the text reply so this can't be twisted to be something different than what I'm…read moresaying. "I felt something was off" lol...IT'S 2025, not 1965! C'mon FROM ME TO Cambridge: Contract doesn't have your signature we discussed that the times stamp is what you use.( not 100% comfy with that, would rather you sign but ok)..and deposit check hasn't been deposited. Leaves us exposed and sort of not under contract. I'm a realtor too. ..and a deal ain't a deal without signatures and deposits. Please do the needful. Thanks. FROM Cambridge: (the spin) "I understand I held your check because I felt something was off I can send it back to you with no hard feelings I completely understand your point of view You need to choose someone your comfortable with and I see you been through a few contractors already I will cancel the project and send you back your original deposit check early next week as I am out of town I did not deposit so I have your original check Thanks for the opportunity. I've done business with this company in the past and had no issue. I called them back out to fix a leak in my roof and installed my bay window. For they got 5 stars, 2021 jobs. Lauren was the person that sealed our deal. She's gone. Fast forward to 2025, the siding. No Lauren and the dynamic is clearly different. I use reviews heavily to make my contractor decisions and the fact that we've already done business with this company, made them a contender for our siding job. The were $5k higher than our lowest estimate. As homeowners we don't have all the answers but should not be made to feel like we're causing the contractor strife, or questioning their professionalism, or pulling them from their customer base to do your insignificant job because they're in "High Demand", when YOUR trying to figure out the work and services that will be included or excluded for YOUR work. We are handy and can do a few things to save ourselves money for the next project. (AND PLEASE NOTE THAT WE SHOP AT UNIVERSAL SUPPLY TOO! SHALLOW TO ASSUME THAT WE'RE LIMITED TO LOWES AND HOME DEPOT.) We were trying to make money decisions about our home and wallet. No one asked for favors...just a fair price and professional opinions. Its called due diligence. In this instance, we were considering about 4 estimates...ALL around same the price to make sure we'd be able to release that check with a smile. THIS SIDING TRANSACTION. It took us a few weeks to talk between all the contractors asking each one various questions and going back to ask additional questions. If we learned something from one that wasn't discussed with another, we asked. ALL got the same line of questions and there were many, so that we could be $25K- $30K. Ridiculous! ...with this transaction once we made our final decision and signed, I noticed that the contract wasn't signed by Cambridge. On the same day, I questioned it and was told that they just use the time stamp at the top. Last transaction, Cambridge signed, but I let it go. That was my first flag. I know better. HOMEOWNER's please know that a contract is not a contract without all signatures. Try taking a contract to a judge with one signature!?. Second...I noticed that after 2-3 weeks my deposit check had not been cashed?! Second red flag... so now...no contract and no money. In the real estate world, NO MONEY, NO CONTRACT SIGNED BY ALL PARTIES means we're NOT under contract? Hmm... I asked why my deposit hadn't been deposited and the truth came out. You didn't want to work with us, then tried to spin it like we had the reservations and weren't comfortable. Let's process this! I signed the contract Cambridge didn't. I gave the deposit check and Cambridge, Marc, literally decided not to cash it. Not much more we could do on our end. The decision to not NOT deposit the check was because of a "Feeling" and now I'm guessing no signature on the contract was for the same "Feeling". I've been me a long long time so I can only believe that ....Strong lady Melanin with questions, that you don't normally get, made you uncomfortable. Let's call a spade, a spade. Makes sense now. I've seen "you" before. Guess people just trust with no questions. Thats mostly because they don't know what to ask. HOMEOWNERS...ask your questions and trust your gut. It normally tells the truth. We wish you would have been honest and expressed your reservations instead of not executing on what we thought was a deal and trying to spin it like your uncomfortably has anything to do with us. That's all you. We gave you a check to start an expensive job. We were as comfortable as we were going to get. I started to post the entire text thread...but decided not. Do better and recognize that its your business. You can say that you don't think your the right match for a prospective customer. Much easier to be honest up front, then to have this on the back end and waste people's time because of your displaced BIAS.