These local stores are starting to become few and far between. It is such a joy to walk into a…read morehardware store and say....I need one of these thingys for a thingy like that, that I am hooking to this other thingy......and they know exactly what you are talking about. I can tolerate Lowes occasionally and Home Depot only if I am desperate. Its amazing how most of these small stores still have everything you need, and if for some reason they don't, they know exactly what the real name of the thingy is your trying to find. Parking here is street and about 4 spots in the back.

A helpful and knowledgeable staff make a visit a pleasure. Deeply and diversely stocked beyond…read morewhat you would expect for a store this size. Well organized, and spotlessly clean displays make the visit worth your while. Custom orders are easily accommodated, and filled quickly in the unlikely event you're looking for something boutique. Their entire counter is surrounded by plexiglass, hand sanitizers are out in plain sight for all to see/use. The staff masks up before coming out from behind the counter to keep folks at east. Nicely done! They've got the olde-world hardware store knowledge combined with good pricing and a work ethic that makes you happy you chose them. Box store employees are mindless gnomes that cannot hold a candle to the folks that work at Best. We've been using their services for a couple decades going back to their old location and they earn our business with every visit. Recommended!

Even when I didn't know the name of a part or tool I needed. Just describe what you need or need to…read moredo and they will get it for you. They have never disappointed.

Don and the gang are great and extremely helpful. They aren't just there to over sell but to sell…read moreyou what you need. They also have hardware that the other bigger stores don't. They are always willing to answer any question you have and you dont have to run around the store trying to find someone who works there like you need to do at most of the bigger stores. You get top notch expertise experienced help and personalized answers to your questions. I highly recommend them

knowledgable, friendly, well stocked, help is easy, good prices, good exchange policyread more

Kudos and many thanks to the young slim guy in the paint section. He must have seen me…read morecontemplating which type of joint compound to purchase ... when he came over and explained the pros/cons of each joint compound and their purposes. Service provided throughout the store as as at check out in Mazzone's Ace Hardware is hard to find anywhere in NYC. Thank you !

Great place. Met and dealt with Nancy. She's upfront and honest and cares for her clientele. Thank…read moreyou Nancy. I will definitely go back and support local

This place is packed with all the trinkets you may need as a construction contractor to a do it…read moreyourself home improver. from lights to keys to ladders to spare parts they got it all for good prices. help support this local business with good service

Great store with everything you need for the home .... including advice how to select the proper…read moreproduct and how to use it. Friendly and courteous service....with reasonable prices.

Out of business No indication on this site . I found out by driving there. Next time I ask real…read morepeople about certain businesses.

Went in here to some bolts, lady in there gives me dirty look and attitude and tells me to stand…read morebehind the counter, which is what I was doing. Never going in here again, racist and rude service

Love this place!…read more Went in last week to replace an old padlock for my front door and get some keys made. The store has an amazing selection! I don't really know what I'm doing and I'm so glad the staff was so eager to help and guide me to the right direction! Definitely coming back if I need to fix anything else. I think they fix window screens too.

Knowledgeable and accommodating staff. The store is well…read moreorganized with an extensive and diverse inventory.

Service is the best! Selection and expertise are the tops! Jere has great tips and ideas for all…read morerandom projects!

Because of the stock and the prices, I often have to leave this Ace Hardware empty handed. Once, I…read morecouldn't even find a good pair of needlenose pliers. They only had one model and it had a super stubby tip. No thank you. So this place can be disappointing. But at least its local. The real problem is that some of the men here are openly nasty to women - while NOT being nasty to the male customers. Is every one in the store like that? No. Not at all. But if you're a woman, and you visit this Ace Hardware Crossbay Harware, be prepared. The old timey, bullying, chauvinistic, women-are-stupid attitude is alive and well in some of the men here. Yeah. In 2025.

Great neighborhood business. They're always available and willing to help and it's super convenient…read more. I always walk in the store having no idea what I'm doing but I'm always guided to the right product and promptly checked out at the register . The guys working on the floor are great as well as the cashiers .