I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

This is a place of great care with very professional service. Dr. Clemens is excellent. I highly…read morerecommend Alessio Eye MD.

Exams and procedures for cataracts are fine. The problem is that patients are expected to sit in…read morethe lobby for 2 hours waiting to see the Dr. Many of the patients waiting, are seniors. It's ridiculous to have to wait that long for an exam and the reception staff doesn't do much to move things along. Dr Alesia is also He a bit aloof in his interactions with patients.

We've been going here for quite a few years for glasses. She has amazing designer glasses at…read moredesigner prices. I recently lost my glasses on vacation and went to find a pair. I found some that day and they got them in the next day. I appreciate their honesty on the fit and look; this is important to me considering I will wear the for at least the next 730 days. Highly recommend them!

Our whole family goes there and have had a great experience. I have diabetes and the doctor took…read morethe extra time to explain the changes in the eye she saw from the diabetes. Also, my oldest son has special needs and the staff was extremely understanding to his needs. I have bought all our glasses from her and brought them back when I needed fixed or adjustments. Today, I brought my elderly mother and we accidentally came 15 min before they opened. The doctor herself came and opened the door even before the staff was there. Always have been very accommodating to the needs of our family. You get what you pay for. If you want high quality not knock offs frames that are done properly then this is the place to go. I prefer when dealing with your eyes that you go to a qualified center then the cheapest.

I bought 2 pair of glasses and I have to say it is the worst quality I have ever had. Walmart had…read moreeven better quality. I will never purchase eyeglasses from here again.

Nightmare place. Do not go!!!! I have used Americas Best for years in the past. But these stores up…read morehere are the poorest customer service. Waited waited waited for the trail pair of contacts. Never came. crazy that I had to lose it to get anything done. I don't even want to give one star. 20 days and 8 phone calls later I had to drive another store to pick up a pair of contacts that are not what I wanted to use.

So I purchased prescription Ray ban meta glasses, the same exact size as my meta sunglasses that I…read morehave. The meta prescription glasses I purchased from LensCrafters keep sliding off my face so f'ing annoying took them back and they said it's nothing they can do, just buy nose pads. Bought different ones and that does not help. Never again

So, I went to Costco and got an estimate for my prescription and frames for $143, not bad but my gf…read morepointed out that i have insurance that will cover eyeglasses. Woohoo! So I go to LensCrafters and they take my insurance. They advertise a $99 lens and frame deal, but after screwing around and jerking it about ridiculous crap, they give me an estimate. Get this, they want to screw my insurance company for $380 PLUS screw me for another $67! Long and short of it, I'm going to pay Costco the $143, because at least they are honest and reasonable, rather than give these lying crooks at LensCrafters a friggin dime. LensCrafters you are F'ing crooks and you should be ashamed of yourselves. btw, they forced me to give at least one star for the review, I would give NONE. also btw, Costco has nicer frames for the given pricepoints.

Every, single person in this office is helpful, thorough, efficient, and definitely FRIENDLY. Each…read moreperson handling every stage took the time to explain what they were doing, how it should work, what we should expect, etc. They did so with a caring demeanor. Going to a doctor's office is not usually a pleasant experience, and there are LOTS of doctors from which to choose, but I would recommend THIS office to ANYONE. What a great experience!

Dr. Ghanem is excellent. Very knowledgeable, courteous, and friendly. Im so pleased after all…read moremy visits.

The day after posting this review, I received notification that my refund had been processed. I…read moreguess they decided that I wasn't worth the trouble....lol. Anyway, like I said, this would probably be a decent place to go for your average run of the mill transaction, but be aware that once your payment has been processed, it's staying with the eye center, whether you like your glasses or not.

Excellent from start to finish. Making the appointment was friendly and easy, a reminder and…read moreconfirmation text was sent, plus a link to the paperwork to fill out electronically ahead of time. Easy parking lot, spacious well-lit front room, and greetings with smiles using the name listed for the appointment. Such a great atmosphere. We were called back right on appointment time- no waiting around watching your time tick away. Jackie was amazing with my son's pre-appointment exam, letting him know what she was doing before she did it. Dr. Wiersma was professional and to-the-point; I had full confidence immediately and appreciated his time presenting options and answering questions. He took us to the front room and Natalie helped us from there. She was friendly and professional. We never once felt forgotten or unattended to, which happens as you wait and wait somewhere. Also, a line-itemed receipt was reviewed with me and presented. Five stars for the communication, cleanliness, and professionalism by the entire team. Perfect experience. Both of my children left with huge smiles and excited about how "fun" it was at the Eye Doctor. Thank you, Broad View - Berea!

I will start this review off by saying I did not get a chance to see Dr. Rowson As I sat for nearly…read morean hour in the waiting room to be seen. I left. If this business cannot respect the time of its clients, how will it care for them. Left this appointment without being seen and this was a huge waste of my day off.

We saw Dr Lauren Rowland and we are so glad we made the switch! Her staff greeted us right away and…read moregot us started with the exam. We really liked the girl who did our exam. The office also has an Octo-something machine that can do an exam without dilating the eyes. YES PLEASE. It was so easy and pain free. The doctor was very friendly and laid back. We chatted about personal stuff while she did the exam, which was nice and easy. We talked about my vision and health as well and she provided knowledgeable insight. The Visionworks staff was also nice. They helped my husband find a great pair of prescription safety glasses, which is something he's wanted for 15 years!

I had my glasses for a week and had trouble seeing. I came in and the lady adjusted my glasses…read more It's made such a big difference and I am so happy I was able to keep to get this fixed. Thanks again SVS

I enjoyed my eye exam and it was so much better than expected! The women who did my exam was so…read morefriendly and helpful! The speaking remotely seeing my results was very nice! I enjoyed my eye exam and her ability to help me was perfect!

Extremely friendly & kind. Doctor was really great, but I found their prices to be overly…read moreexpensive. I don't anticipate returning as a patient due to the price of glasses frames on top of exam, lens.

From the owner: Welcome to Broad View Eye Center! Our optometrist in Strongsville, OH, can help you see a brighter…read morefuture. Our visionary care means your needs go first. Each eye doctor on staff strives to help you have a broader view of the world, which drives us to be the best eye care center. If you're looking for comprehensive eye care that addresses an array of diseases, conditions, and concerns, you've come to the right place. We're ready to give you glasses or contacts that cater to your needs. Contact us today for your first appointment.