I would not recommend going to this car wash as they will ignore you after they damage your car…read more The car wash ripped my cross bar and roof-mounted bike rack off of my car, dented and scratched the roof of my vehicle, and I was stuck for 15 minutes inside the wash. The manager took a report, said they made a mistake and would refund my car wash and pay for my vehicle repairs. Neither happened, and after multiple attempts to contact corporate and visit the store manager who was not available when I went by the store, I then filed this on my insurance and am out of pocket my deductible and replacement of bike rack. Later the car wash did finally contact me after two weeks. After corresponding for several weeks they now tell me my claim is denied because of my roof mounted bike rack. For background information I have been going to a competitor for over 5 years twice weekly with this vehicle and roof rack and have used other car washes without incident but they are using this excuse to not pay for their faulty equipment. Stay far away from this car wash because if they damage your vehicle they will give you the run around and not pay a cent for their faulty equipment. Terrible business practices.

I have been trying to cancel a monthly membership here for over 6 months. I've gotten multiple…read moreemail confirmations that the membership has cancelled but the charges keep appearing on my statement. I have used the online customer service portal multiple times but I am not getting responses and need to get reimbursed for all the months after the confirmed cancellation email. DO NOT GO HERE. The customer service is absolutely awful, you can't talk to a human no matter what you try.

Service is excellent. They really care. They do a great job and it's very clear convenient…read more Highly recommend.

First time using a mobile detailer and will 100% be using them again in the future. Super easy to…read morebook online, price was fair compared to other local vendors. BJ was very communicative the day of, he was running a few minutes late and messaged me ahead of time to give an ETA. He was super nice, very professional and my car looks great! Even finished in less than 3 hours. I did the complete interior and complete exterior package.

The people here work hard and look after us. I get good vibes from this place. Nothing to complain…read moreabout management and the employees.

They always take care of you if you need anything. I'm able to come here everyday because of the…read moremembership and my car is always perfectly clean.

Great service and price for back brakes. Gad and Eric are great to work with. I get my oil changed…read moreand inspection there also..free wash with oil change

Really enjoyed this car wash!…read more They have a beautiful place. I come here on a Wednesday afternoon. Drove through the car wash for the outside clean, paid $40 for an outside and inside clean! I don't know if the 40 was a special, but they did a great job, and it was quick. The waiting area of the car wash is beautiful. They have a kid place, and an area to sit with multiple circuits so you can work. I was able to work while getting my car cleaned in a nice area. They also have waters and a nice coffee machine. I'll definitely be back!

An excellent car wash when I cannot do it myself!! They are very thorough!!!…read more My car looked fantastic when they were done... a perfect spot to go even if you can do it yourself!!

They spent an hour and a half detailing my vehicle, that hadn't been detailed in over six months…read more They organized my trunk area....found items from under the seats that had been missing. Dressed the wheels, leather seats and dash to offer some protection before full swing summer starts!! Should have taken before pictures.

I don't usually take the time to write reviews, but Tommy Terrific Car Wash in Plano absolutely…read moreearned this one. From the moment I pulled in, the level of professionalism and attention to detail was clear. The team operates like a well-oiled machine--efficient, thorough, and genuinely committed to delivering a top-tier experience. My truck came out looking better than I honestly thought possible. Every inch was spotless, and you could tell real care went into the detailing--not just a quick pass-through. What truly set this experience apart, though, was the hospitality. While I was waiting, Besrat went above and beyond to make sure I was taken care of. She was welcoming, attentive, and made the entire experience feel personal rather than transactional. It's rare to find that kind of customer focus these days, and it didn't go unnoticed. Between the quality of the work and the caliber of the people, this place sets a high standard. If you're in Plano and want your vehicle treated right, Tommy Terrific Car Wash is the right move. Highly recommend--this is how service should be done.

was a great car wash service experience until the service was done and they told me to check out my…read morecar and my front door seat that had a partial tear before hand had now doubled in size to the point where i could see the yellow inside of it,i told the guy it wasn't that bad beforehand and he completely disregarded it and said they just cleaned it and didn't do anything to the car.It was slight ripped before not like this though and now i have to take it in to fully get fixed because of them.

Friendly helpful staff. Nice thorough car wash. Drive a large new Defender 130. Had no problem…read more Came out clean.

The best Car Wash in Dallas. And most affordable. Get your wash while you run on Katy Trail.read more