I recently visited Star Car Wash in Garland and wanted to share my experience! I was looking for a reliable place to keep my car clean without spending all day doing it myself, and this spot is super convenient (located right off Belt Line Road) with a range of wash options to fit whatever level of care you want. First off, I appreciated how easy it was to get in and out with their drive-through system which is perfect for busy days when I just need a quick exterior wash on the go. They offer everything from basic express washes to more premium packages that include wax and sealants, which left my car looking shiny and fresh. I also looked into their unlimited car wash membership, which seems like a great value if you want frequent washes without the hassle of paying each time which is especially helpful here in Texas where weather and road dust can make your car dirty fast. The team was generally friendly and worked efficiently, and the results were noticeable because my car came out cleaner than I expected for an express wash. They even offer interior detailing services and add-on care like seat cleaning and wax treatments if you want that extra level of detail. read more

They offer free carwash in exchange for 5 star reviews and it stops working in the middle of wash read more

Star Star Car Wash - Car Wash Near Me - Garland, Texas

Honestly, I only used this car wash because it was conveniently located close to home. However, over the years, I've never been satisfied with the job they do, and now they no longer in include vacuuming and cleaning the interior of the car as part of their packages. Not worth the price! I definitely won't be back. read more

Great service from start to finish. Been going here for 4 years and plan on returning as soon as the rain passes. Nice cool waiting area inside that feels great on a summer day. Great value for your money. read more

Capital improvements will not fix terrible manager and staff. New carwash near Walmart superior in price, equipment and service.

This place is horrendous and a mess entering the car wash every little corner around the curbs were trash every where. As well with lots of black oil stains, The guy that scrubbed my windshield accidentally slammed the metal part instead of the bristle part of the brush. Remind you I already have a crack on my window and from it made it a bit bigger. Towards the end 4-5 people are drying my car some of them didn't look like they wanted to be there they swiped my car twice with the towels and called it a day. I had to go over and dry my car myself bc it was still wet... As well the staff weren't wearing uniform I couldn't even tell who was a worker and who wasn't. Now I understand why my car wash was Free because, no one was there other than me and another car. Only good thing about that experience was that I didn't pay no money out of my pocket because, I'm for sure not coming back here again. read more

I paid for the $33 dollar wash with wax blah blah blah. There was soap in the hatch back space. The grill wasn't wiped down properly my husband had to do it. They didn't use lint free towels therefore there is lint all over. I could go on, but overall it was terrible. If I could give less than one start I would. Never Again!!!!! read more

Cashier (ponytail female) was rude and unaccommodating . She refused to turn on the TV while I waited for my car wash. I frequent this establishment often and I didn't appreciate her negativity. read more

we got the most expensive was and paid extra for our mats. This was our first and last time there they did not clean well at all rushed it and did not do a good Job at all... first and last time please save your money and go somewhere else! Lazy workers read more

This was my first time visiting so I called ahead before actually going. I talked to Taylor I've the phone and he was very friendly and courteous. He helped me with pricing for a package deal. My seats were destroyed with food and drink spills and I needed to get the shampooed something serious. Made it there before 5 on a Friday which is when I believe they stop taking details. Clean environment in the waiting area and drinks, ice cream, car novelties, air fresheners and snacks were available to purchase. Wait time wasn't long at all. My interior was spotless and they gave me advice on how my seats would dry at a quicker rate. These guys were awesome. I will definitely return as a customer! Thanks guys . read more

Star Star Car Wash - Before - Car Wash Near Me - Garland, Texas

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I was referred by a friend to this car wash, will never go back there again. I did upgrade for the extra tires and that was $19. That was probably the only thing that I got corrected was my tires. The car was vacuumed not all the way through and they did not wipe the inside down I do have pictures. I will never go back to the car wash again ever in life. And I don't think you should either. I did even give them a $10 tip and that was without seeing the finishing job. Mad at myself read more

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I came here for the 1st time before Mother's Day.. I always would drive past and see so many cars pulled up and being serviced. I thought I'd give them a try boy was that a silly mistake. I have a very nice SUV and I wanted it detailed inside and stuff which I didn't know they did until I pulled up. The vacuum service was 5ish out of 10... I still seen things I had in there prior to getting the service done.. ok, next red flag I was wanting to watch them clean my truck and the guy who was working with the young lady said you can wait inside. Me and my daughter went inside to pay for the service and once we came out we sat down at the bench.. just waiting for my truck.. why did these people steal from my vehicle?! WHY!!!!!!!!! If you wanted a tool that bad you could of simply asked but to steal a tool was so ignorant of you!!! I will NEVER return here especially a place that hires thieves and is in on it.. of course nobody knew who did it.. good thing I have a camera inside my truck.. thieves get nowhere in this world trust me! read more

UPDATE: 04/13/2022 Star Full Service Car Wash is back on their game after slipping for a bit. This is once again a great place to get a good, quick wash. Give them a try. I've started going back and have been pleased. Still not a five star experience but better than the last review I gave of 1 star. read more

I took my wife's Hyundai Genesis to get a full service car wash. While our car was going through the wash, one of the over head brushes broke the "fin" antenna off. Our Hyundai Genesis is almost 10 years old, so I can understand why this could happen. We found the "Fin cover" and it was beyond repair. At that point Chase, the manager came out to assess the situation. Trying to find a new replacement antenna has been quite a challenge. Chase not only looked online, he actually drove to the Hyundai dealership in effort to order a new replacement part. Even Hyundai couldn't order a new replacement antenna. Chase kept looking and finally found an exact match overseas. Although we're still waiting for the part to ship, it's very rare today to find this level of customer service. Chase has kept me updated on everything during his search for such a rare part. Chase has fully gained my trust in him and I couldn't be more appreciative of all he's done for us! I'll write a follow up review once we've received the part and Chase has installed it for us. We'll continue to take our cars to Star Car Wash not only because Chase has been outstanding with his customer service, but they also do a great job on cleaning your car inside and out! read more

Crap-Ola $26.99 for exterior wash, wax, tires and interior wipedown. Just a bad deal and terrible wash.

I've been a happy customer for years but now the service is horrible. My SUV has been scratched on several occasions and I pay $33 for a wash which does not include a wipe down inside the hatch. I'm sure that I can find better. Nice knowing you Benny. read more

Marco took great care to ensure our car was properly cleaned inside and out. After a weeklong Colorado trip our car was admittedly filthy. The cleaning job done brought our car back to showroom floor status. Thank you for the excellent care and attention to detail you and your team took. read more

I don't live too far from here and I always see vehicles pulled up and being cleaned so I came by about 2 months ago and asked for a detail service which they do offer as you can see in my pictures, but they informed me that there wasn't enough time in the day that day. I understood because it was already 1:30. I came back a week later at 10 and they informed me they were short staffed and couldn't detail that day either. Instead of making a useless trip again I called prior to my next stop, spoke on the phone with a gentleman and asked what the correct procedure was to get a detail, he informed me it's all first come first serve and the earlier the better. This business opens at 8AM, today I arrived at 8:35 asked for a detail and was immediately told no we can't today. When I asked for explanation I was told "we aren't sure how much staff we will have today so we can't detail today" ... At this point I am beyond annoyed and ask to speak with the manager whose name is Michael. Michael informed me that they couldn't do a detail today point blank and when I explained to him what I had been through he said well the only way we can do a detail is if you're going to leave the car with us the entire day, "so can you leave the car the entire day?" throwing his hands around... no I cannot that's not what I was told on the phone when I called. I asked who was above him and he stated Chase, but that he wasn't in currently. I do not recommend this place at all. Unfortunately there is no resolution and businesses are taking advantage of customers all the time now days, there is just no accountability. Even when asking to speak with a manager and explaining all the issues you've had, they treat you as if you are the problem. I'm going to say that annoying line that everyone uses - "if I could give 0 stars I would" ... read more

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Save your money and don't go here. Poor service and a bad attitude seem to be the norm in this place.

They have a lot of options, different types of external wash for the value minded people and both indoor and outdoor cleaning/wash if you want it all. It's always pretty quick and the employees always seem to do a good job consistently. read more

I visited this location on Sunday... I went to just get exterior clean. I went through the car wash and they broke my windshield wipers and cracked my glass. Spoke to the manager and they said it was my fault. They did not not want to pay for the damage. Make sure when you go here, you have a lawyer on speed dial because they will make an excuse. Let this place be last resort. On top of everything, they did not want to give me my money back. read more

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If I could give a zero I would! I used to go to this place and they had terrific service now it is crap. From the jump the manager was hollaring at one of the kids there telling them that they can't clean the inside of my car because it is too dirty. I went back and asked the young man and he tells me that he can't clean the inside of my car, as kid for because they are too backed up. That's a joke, there is not too many people there and he didn't realize that I heard the manager complaining about my vehicle! You bring a dirty car to a car wash to get cleaned! Not the other way around. If you don't like your job then find a new one....take pride in your work. I have seen several people since I have been here complaining about the cleanliness of their vehicles. This place has gone to shit. I wouldn't recommend it to anyone with the current staff and management in tact! read more

i got a terrible $22.99 car wash today 12/10/2019. Water was still rolling off the top of the car when i drove away. Also, someone took a large bag of chocolate covered cashews from sams club out of the back of the car. i will look for another car wash. Not going back there! read more

Came here because I didn't have time to go to one of the stay in your car and vacuum yourself cheap places. I was amazed at how well vacuumed my car was dust wiped and then to my biggest surprise my whole car was clean (even the nook on my back window). I decided that the extra few buck is more worth my time and having a wiped and dried car. Thanks y'all, my only issue was the cashier is not very courteous or communicative. read more

Awful !!! Scratched my entire truck then tried to argue with me about it!! Go here if ya wanna wax your vehicle after you leave !! read more

I have no idea how this place gets bad reviews. I just took my car in for a quick wash and was so unexpectedly surprised at how thorough they were. After it came out of the wash and they were drying it, one of the personnel noticed there were still a lot of bugs on the grill so she got a sponge to address them. They were fantastic and my 12 year old car looks better than it has in a long time. read more

I've been coming here for awhile now and this is the first time I've had to tell them to go back and wipe down areas they didn't wash before, now getting in my car today I clearly see I didn't check my car well enough. The back seats were not even touched, still sticky and gross. A simple wipe down could've fixed it and my mats are not even touched you could tell they had some lazy workers today because my seats were not vaccumed or wiped down, I'm very disappointed. Will be my last time coming here. read more

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Excellent service, especially for the price. I asked about exterior and interior and they didn't even try to sell me the most expensive package. Car looks great, inside and out. I went on a weekday so I'm sure it was faster than it would be otherwise, but I was definitely happy with the length of time too. Would definitely go again! read more

Star Star Car Wash - My wheels aren't easy to clean and they did a great job! - Car Wash Near Me - Garland, Texas

Went in to do the $5.99 Exterior only. Was told that i would be charged more for prep because my jeep was muddy (lol dirt road muddy) there were no * next to the price on the sign...they're a car wash...my car was dirty...your going to charge me more based on how dirty it is? Why even post a price... just have folks drive thru and you tell them how dirty their car is and give them a price...lol ... read more

i loved it they were very nice and fri and did there job it was great I might come here more often ‍

I purchased the highest priced package they have and was expecting to get a clean car back. Boy, was I wrong. First of all, somehow they killed my battery in my brand new car, which has never happened and I'm not sure how it happened. So we had to jump it off whe it was still in the wash area and other cars were behind mine. When I walked to my finished car, I immediately notice long water drips all over my car. On the windows, coming from The windows, dripping off my side mirrors on to my car doors etc. I absolutely hate that. When it dries, you'll see a long line of water stains. Ugh. Once I got in my car, I literally laughed. I just couldn't believe what I saw. First thing I notice is my brand new vent air freshener that costed me $5 was gone. Then I noticed my seats still had stuff in the cracks and wasn't wiped down. I had something white on my seat that was still there. My floors still had white dog hair everywhere, there was still so much vacuuming needed everywhere! The doors, dash, console seat... Everything still had dirt on it. I sat there in disbelief. I almost went back inside to have them come look at it, but I didn't even want them near my car again. What a ripoff! I've been here many times and with each time, it gets worse and worse. Mivi g on to another car wash. read more

I went here on a Wednesday around 12:30. There were 3 cars sitting in line ahead of me. 5 went through before mine. I feel that I didn't get the upgrade that I paid for. No wheel shine at all. There were still bugs all over the front of my vehicle and windshield. Wiper blades were left on when I started the car which smeared my front & back glass. First & last time I will go there. read more

s is the third time this week i came here trying to get my car detailed. When i came today (Wednesday) at 12, they said "if you pay now, ill hold your spot for 2:15pm". I got here at 215 and they said by 5 it would be done. now it is 4:48 and they say it will be 6 before its done. And now that i complained, im sure they will do a crappy job. This place is the cheapest around, at $109, but they waste a lot of your time. I dont understand, because a year and a half ago, i came in for a detail and they were done in less than an hour and a half. Used to come here all the time for exterior wash and vaccum, although they barely vaccum. Smh read more

Charged me $30 and took an hour to remove 2 small stains from car seat in addition to cleaning outside and inside of car. The worker got carried away with the interior cleaning spray and didn't remove it from driver side window, info screen and plastic dash parts parts. I found out the hard way that this stuff bakes on pretty quickly and now I can't get it off window and other areas that were in direct sunlight. This is the first time I've had such poor service. Other times I've had fairly good results for the price. BTW, the stains were removed. 5/30/20 - My wife took same car to have it washed and have seat cleaned. They wanted to charge her $45 to clean 1 car seat and required her to leave car overnight. She decided against seat cleaning and got basic car wash. They left the driver side window open when they put it through the automatic car wash! My wife demanded full refund, but was denied as only person who can give refunds was not on duty today. They could only offer 50% off next car wash. The service at this business has dropped off the cliff and we won't be back. read more

This was my first time visiting Star Full Service Car Wash. I asked and paid for the $29 service and to say that I was underwhelmed is an understatement. They did not clean my windows well. I have water spots all over and the failed at vacuuming my car well. I could have done a better job. I will not be returning read more

As a Lyft driver it's important that my car is clean and smells fresh. I've washed my car myself before and it's a lot of work. It takes me no less that 30 minutes and that's just a wash and quick dry with a towel and it still looks dirty. Not to mention that now I'm sweaty and dirty. It's too much for me to handle. So I decided that using my local car wash would be a better option for me. I drive up, they take my plate number and give me a ticket. They take it from there. I never have to wait in my car because they're so fast and polite too! I go inside in a comfortable area always clean and never crowded even though they service hundreds of cars per day. By the way, the rest rooms are clean and smell nice too. I have the monthly plan it saves $ since I get it washed 3+ times a month. The crew is very quick and my car is always squeaky clean and tires nicely armoralled. I'm so grateful for the nice work they do and I tip to show my appreciation. Look, why not spread the love when you find something good! read more

I've been here multiple times, but lately the service has been sub-par. I got a basic car wash and noticed spots on my back window and dust still in my cup holders and dash. This is one of the closest car washes to me, but I will not be coming back. Not worth the price they charge. Disappointed. read more

Today I visited your Garland location and was told they were not doing wipe downs. When I asked why ,I was told it wasn't worth it. When I went inside I asked the gentleman at the counter " when did they stop doing wipe downs" he said today. He said I just came at a good time, it was 3:30 pm. I understand that if the business is really busy they may not offer the wipe down service but there was less than 10 cars being serviced at the time. This is a service your car wash offers that keeps customers coming. In my opinion this needs to be a flexible decision that should be adjusted throughout the day. I'm sure if I was coming in for a full detail I would not have been told it wasn't worth it. This is just poor business. read more

I don't know why I throw my money away at these types of car washes. I was running around town doing errands and saw they had a deal on their billboard for their anniversary and decided to give it a chance. I regretted it as soon as they called me to pick up my car. It's been a while since I've washed my car and had some bugs stuck on the bumper from my last trip. For some reason my car took longer than others and it still wasn't clean enough. I saw that they ran my car through the wash twice. When I came out to inspect, the bumper still had bugs and dirt was still on the mirrors. So I asked them to take care of it. They wiped it down again but didn't wipe down the bugs from the license plate. It's hard not to see the bugs on there too. The license plate is attached to the bumper after all. After I saw that he didn't do that I was a little frustrated and didn't even mention that they did a horrible job on the vaccuming and wipe down of my car. When I arrived I asked them to vaccumm the trunk so the guy told me to pop the trunk and they will take care of it. They didn't. I also paid an extra $6 for interior wipe down and it looks the same as when I took it in. Seriously?!? I had already been there too long and needed to be somewhere so I took my losses and left unhappy and a little mad. I for sure will not be back here again. I'll wash my own car. read more

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RUN!! Drive On!! Do not stop here!! This place use to be great until it fell to a new owner. I took my mom's car to be washed and it was ruined. I took it home and didn't realize there was "oxidation of the paint" says the workers there. We showed our neighbors and they said they stopped going there for a while. I wished I talked to them before I took it to be washed. Now, one side of it looks awful as the paint seemed to be ruined. Do NOT go here. I should have realized what was happening when the place is empty!! Do NOT go here as the "General Manager" fell to do anything about it besides saying it is not his fault and proceeded to bring a big guy out front with him in case something happened. I was a female with my mother. Really?? This is a TOTAL SHAM!!! My next stop is the Better Business Bureau. They can not continue to be in business.. read more