Was in the mood for a shake, so stopped in and picked a flavor. Ice cream good, not fantastic, but good enough. Shake was a little runny, but I'm a thicker shake kind of person, so just a preference. Employees were very kind and helpful. Sorry, didn't take a picture read more

Came here on a cold winter Sunday evening (cause duh, ice cream is good anytime of the year- debate me :P) for a post-dinner sweet treat. It was my first time here and we wanted to try something new! We came in about 15-20 min before they closed and I got a graham cracker ice cream and then also the banana with chocolate chip. Did. Not. Disappoint. I was a fan of both! Slight more favoritism toward the graham cracker one, I like the graham pieces in the ice cream. It was $5-6 for a small which is two scoops- worth it :) The two girls in here were so sweet and also really quick with our ice cream. Cute little spot, bright ambiance when you walk in. I mean, it's ice cream. Can't go wrong with it! read more

Bruster's goes on the flavorful side of my ice cream spot collection. Each flavor is rich and carries you a long way. One dessert is plenty of calories. I come here with friends from church and hang out over great sweet treats. I recommend their specialty desserts. read more

Bruster's Real Ice Cream - Inside - Ice Cream & Frozen Yogurt Near Me - Durham, North Carolina

I've never been to a Bruster's before until recently and I've been twice already in the last few weeks. I've always lamented that there wasn't a Dairy Queen closer, because I'm a blizzard fanatic but not anymore since I discovered Bruster's and their version of the Blizzard. With countless combinations you can get it "your way" and my way is with chocolate chip cookie dough, nestle crunch and heath bar, which is crazy delicious. I like the texture and that it doesn't melt as fast so you can take your time eating it...or not. Delicious! read more

Now THIS is a Real hot fudge brownie sundae! This was worth it! I paid .25 cents less for 2/3 less crap at Dairy Queen's version. .69cents for 1 teaspoon of chopped nuts, .40 cents for "extra" hot fudge which in my opinion was the normal amount. I was so upset at DQ in Holly Springs, but made whole at this place! I look forward to stopping by next time! read more

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Yum!!! I love Bruster's ice cream! The staff are always very nice here, and let you sample flavors. I usually get a cone with a few scoops and opt for different flavors because I can never decide on just one! All summer long we were receiving coupons to our home for buy one cone get one free and money off! I have also downloaded the app to get rewards, because who doesn't love saving money and/or getting free ice cream! Parking is super easy here, and anytime we have been it has not been crowded. read more

1 dollar for 3 gummy worms. Decent flavors but seriously this highway robbery for gummy worms.

Generous serving and friendly services. Was able to sample multiple different flavors. Their ice cream was nothing special (i.e., not particularly better in texture and mostly mainstream flavors), but pretty good. We got a few different flavors to try, and chocolate seemed to be their strong suit! Would still get if I am in the area :) read more

Brusters is my favorite ice cream parlor. It always taste fresh and sweet. I love the amples amount of flavors they have. The sorbets are definitely my favorite and then mint chocolate chip is the best ice cream. I always go there with my 1 yr old and share a kiddie cup with her. It's also conveniently near my home and by my favorite store, Target! So it's easy for my to shop, then stop by for ice cream. I just downloaded their app so I can start racking up points and rewards. The only one I knew of was in Raleigh which was too far so I'm happy they opened one near me! read more

Bruster's Real Ice Cream - Spending mommy daughter time - Ice Cream & Frozen Yogurt Near Me - Durham, North Carolina

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It was ice cream! It was cold! They had some different flavors (orange creamsicle, s'mores inspired Graham cracker flavor) and classics.

We love this location. Our recommended items include the strawberry shortcake (a good, small serving size for one or two people to share) or the ice cream sandwiches. The shop has guidelines for social distancing and isn't usually too busy, which is great during COVID. Additionally, there is a lot of outdoor seating so we usually order and then eat our ice cream right outside the shop. This shop is located in a strip mall so there is lots of parking available. read more

We visited this location for a rare ice cream shop treat. There were customers outside but none in the store. We asked how many scoops were in the large cup. The employee, Cintia, told us there were 4 scoops of ice cream in a large for $5.99. I asked if we could split the large into two separate cups. She said "yes" and that's what she did. At the register she rang up two smalls at $4.99 each. When I reminded her she said we could split the large she said "we can't do that". I told her that was all she had needed to say when I asked and we would have just gotten the one large. Then she said with attitude "so you don't want it?" Her customer service leaves a lot to be desired. I paid for the ice cream because I didn't want to be wasteful but I most likely won't be back. I filled out a customer feedback on the Brusters's website and received a response back from the company saying they were sorry I had a bad experience and they would forward my message to the franchisee. Today I received their response saying they hoped I would return and then stating they don't split their cups. Yeah - I won't be back to that location for sure! read more

It's ice cream - but very good, very generous servings. Lots of unique flavors and tons of toppings.

Best ice cream but also the nicest staff working there. Even gave my buddy a Pup Cup and brought it out for him--love sitting outside at night enjoying a treat!! read more

I will be back. The ice cream is delicious. We've tried the freezes, milkshakes, banana splits, and the scoops of ice cream without disappointment. Love love the chain. read more

I like the ice cream sandwiches. I always grab a pack of 6 each time out the freezer. I like the variety.

Nothing like eating cold ice cream on a hot day 95 degrees). My favorite is the banana chocolate chip. Real creamy banana taste, rich chocolate chips. Just sweet enough without being cloying. read more

Not from North Carolina so I've never heard of Bruster's but when I hear about homemade ice cream I come running! I've been out to Maple View and let me tell you that I think this place is ten times better. Clean and new establishment in Durham right next to Rise. I sampled a couple of their ice creams and found a consistent sweet and creamy texture among all of their flavors. I enjoyed their tiramisu and coffee chocolate chip but the best by far was their Banana Chocolate Chip. You can see a photo of my come on Yelp, the cone being held triumphantly high in the air saying - "winning"! read more

Bruster's Real Ice Cream - Banana chocolate chip ice cream to kick off spring .... #winning - Ice Cream & Frozen Yogurt Near Me - Durham, North Carolina

This was my first time at Brusters and sadly it went very poorly. I asked the worker, Cintia, how many scoops come in a large and she replied "4 scoops" so I said that I would get two flavors and my mom would get two and we would share the large. My mom asked if we could just get two cups and share it that way and Cintia very clearly said yes we could do it that way. To our surprise, she rung up two smalls instead of a large. My mom asked why she rung it up that way and Cintia then told us that we couldn't do it the way she had just told us was okay to do. So we asked why she didn't just tell us no when we asked if we could split a large in two cups. She literally said "so you don't want it?". Obviously we wanted it... just wish she wouldn't have lied and told us we could do it that way and then charge for two smalls. I've worked in the service industry for years and this was truly shocking to be lied to and then to have her respond "so you don't want it?" instead of fixing the issue she created. Could've been fixed very easily but instead she was rude and had a bad attitude. Due to the atrocious customer service from Cintia, my mom and I won't be back. Super upsetting to be overcharged and lied to especially at a time like this. read more

Walmart version of cold stone. Kinda disappointed in the flavoring on strawberry and mint ice cream... tasted more like milk than actual flavor. read more

Yay, there's finally a Bruster's in Durham and right in my neighborhood!! I really like this location because it has indoor seating as well as tables outside. I bet it's going to be packed all summer long cos their ice cream is so good!! They have a great selection of flavors and even some with no sugar added! Bruster's is a creamy ice cream that I discovered several years ago near Charlotte. It was around Thanksgiving and their pumpkin is to die for, but only in the fall. That's ok, this time I tried the toasted coconut and it was incredible!! The employees are super friendly and will let you sample any flavor. It's premium ice cream, so a little pricey, but worth every bit of it! read more

A friend who was throwing a party ordered two ice cream cakes - a mint chocolate ice cream with chocolate cake base and an "everything chocolate" with a vanilla cake base. They were both great! The everything chocolate had chocolate pieces, caramel, peanut butter and some crispy brittle - I liked this one more. The cakes were finished to the last bite (and someone was even scooping the crumbs). Only thing I'd suggest is a little less cream on the top and sides - the ice cream cake is great taste and texture as is. read more

Tried this place out for the first time and definitely would not return. I got a Turtle Sundae and my friend got their cookie craze ice cream. My Turtle Sundae was super salty and bitter. My friend tried their Birthday Cake ice cream and said it tasted very bitter as well. He then not only found a hair in his ice cream but also found hard plastic pieces in another spoonful he attempted to eat. When we kindly brought it to the attention of the staff all they had to say was sorry, completely disregarded the hair in the ice cream and tried saying the plastic was "some sort of ingredient in the ice cream" and continued to serve the same container, with possible random plastic pieces, to other customers instead of removing it and replacing it with a fresh container.... read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Durham, North Carolina

My kids love the ice cream. It's not my favorite, but it's certainly the most convenient to South Durham. Prices are fair, and the amount of ice cream you get per serving is a lot. They give free ice cream to pint-size kids. They make great birthday cakes. My daughter has requested an ice cream cake from Bruster's for the past 3 birthdays, and they always come out great. A layer of cake, sauce, ice cream, and then ice cream "frosting." They decorate well. One of the owners is almost always there, and the staff is very friendly. They also have lots of outside seating which is wonderful on a summer night. read more

I fell in love with Bruster's when I lived in Atlanta, GA, and I was so excited when I noticed a few locations opening in the Triangle. Bruster's ice cream flavors are unique and rotate regularly, so there are always new ones to try. My personal favorite is Graham Central Station, if you pair it with a chocolate flavor it's just like s'mores. A "best kept secret" about Bruster's is that they make the most amazing ice cream pies, you need to try one for your next birthday or special event. Ice cream pies start with a crust, either Oreo or graham cracker, followed by a layer of topping (fudge, caramel, peanut butter, etc). Then it's loaded up with your favorite ice cream and topped with an ice-cream-frosting layer and message of your choice. read more

Brusters is amazing. Anytime I drive pass this location I try to speed up so I don't see the sign. This is some of the most addicting ice cream you'll ever have. Of course it's a part of a major chain but I feel that there's something special about this location. The service that I would receive every time I come is always worth the drive. The establishment is always spik and span where no trash can be found. Five stars read more

Extremely disappointing. Placed an order the night before. They showed up to the neighborhood and said they had no order and couldn't fulfill what we wanted bc they were on a limited menu. Even though they charged my debit card twice. Then after we ordered what they had they called me and asked if i was coming to get my pre order, even though they couldnt fulfill it read more

Ice cream was great! The flavors and freshness impressive!! A+++ The place was very clean and the lady who help us super nice! Our family love it! read more

Bruster's has always been my favorite since I've been in college. Great variety and steps away from your traditional ice cream flavors. My suggestion: if you see peanut butter and jelly Ice cream.. Get it! You'll thank me later read more

I've been to a few Bruster's, and they've all been delicious. This particular store was no exception -- and, bonus, they had indoor seating. Many Bruster's are outdoor only. In the heat, being able to grab a seat indoors is a definite plus. The staff was very friendly and helpful, and got everything just right. One other review mentioned the small scoop size. Bruster's in general have fairly small scoops when compared to somewhere like Cold Stones (which isn't really a fair comparison, since they don't do 'scoops' -- they fill up cups), but the scoops we got from this store were no smaller than any of the other locations I've been to. Overall, we'd definitely go back to this location. read more

Run... Don't walk !! ... Run !!! This is some of the most delicious ice cream I've had in a good, long while. Creative flavors with hints of specialness in each one. Try it, I'll be surprised if you don't feel the same way read more

Tried this last night for first time and were impressed with the flavor variety and quality of the ice cream. I had the coffee chocolate chip and the coffee flavor was great without being overpowering. Amount of chocolate chips just right. Plan to return regularly. read more

Great selection of flavors, very friendly staff and good ice cream make this a winner! We'll be back...many more flavors to sample! Specialty cakes also look good! read more

super soft ice cream, good waffle cones, relatively fair prices.. Its a chain so i can't give it the same amount of enthusiasm I would to a local joint but it would be my first choice in the southpoint area for ice cream. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Durham, North Carolina

I don't agree with other high ratings. 1st and most importantly I had a very disturbed stomach the evening after having an ice cream around lunch time. Trying to eliminate causes, I suspect something was wrong with the soft non pristine looking ice cream I was scooped earlier that day, although I can not be 100% sure. Regardless, the ice cream was way too soft and not properly frozen for my taste. I much prefer a harder and colder texture / temperature. What I was served was a very small, not too good tasting waffle cone with two small scoops of underwhelming ice cream that cost well in the four dollar range. The value was poor. Other businesses make better tasting ice cream, and I am always gravely disappointed when ice cream cones at home with grocery store ice cream, taste far better than a parlor like this. Service was friendly and professional, but that does compensate for all of the other disappointments... Not worth the trip... read more

What a delicious Hot Fudge Brownie sundae. As in my other posts, we were a party of 7. We all enjoyed our individual treats. The ice cream was so good. The employees were super nice too. When we're back in the area, we will certainly go back. read more

Good ice cream remind me of cold stone. They do have a reward system so download the app.

I recently had a birthday, so I went to get the Oreo cookie 6 count with the ice cream in the middle. It was so good. Even my husband liked it. I have also tried the butter pecan ice cream & it's my favorite by far. I will definitely go again. The customer service was excellent & the staff was very friendly. I will be telling all of my friends to go there. read more

Decently priced, very friendly staff. They also have baby cones/cups available at n/c which is great. The ice cream was delicious with many flavors and toppings. You can eat inside or outside. read more

my wife and daughter told me about Bruster's. So one sunday we all piled into the minivan and head over to get ice cream. i got peppermint ice cream and all i can say is WOW. that was some great ice cream. staff was very kind and helpful. they took the time to listen to what the kiddos wanted with there ice cream. my son doesnt like ice cream so the suggested something else to him. i am sorry i dont remember what it was called but he loved it. i dont normally tip places like this since they are paid hourly but the young lady was very nice and took the time we need to make sure everyone got what they wanted. we will be returning for some more ice cream i just hope they still have peppermint with tiny pieces of peppermint candy in it. yumm yumm... WTG Keep up the great work! read more