Food is delicious. The employees are friendly and their customer service is exceptional. I stopped into the Hampton location and ordered a to go order. When I sat down to eat I realized my order was incorrect. I had ordered a BBQ sandwich, hush puppies and mac n cheese bites. They gave me BBQ sandwich, and two orders of hush puppies. When I called them they had already realized their mistake and told me I could come in and get the mac n cheese bites. I asked them if it would be okay to come by the next day which was a Saturday. They said it was fine and took my name down. I did not get back by until Sunday. They did not give me any issues at all. I went ahead a ordered another BBQ sandwich while I was there. They did not charge me for it. Hard to find that kind of customer service these days read more

I always pass Bubba & Franks Smokehouse and finally decided to try it! I tried the brisket quesadilla with hand cut French fries along with their collard greens and mac & cheese. The brisket quesadilla was SO good, and they were not stingy with the brisket. The fries were just ok, and I do not think the mac&cheese is house made. It reminded me of stouffers if I am being honest. The collard greens were not seasoned well either. The restaurant itself has a southern feel. It was clean with plenty of rooom to dine in. The cashier/server was very nice and able to make recommendations. I would say they are a bit pricey compared to other bbq places I have visited. I would go back and try other things on the menu! They have a huge menu, and I am sure other things are probably pretty good! read more

This place was so welcoming! The staff was super friendly, the decor and feeling when you walk in was very positive. You order at the register and they ring you your food-and quick! We ordered the chopped NC BBQ and it was delicious! So moist and full of flavor. Good size amount for a sandwich too. Coleslaw was amazing! One of the best I've had. Not too soupy and had a good taste. Sebring size with sandwich left me wanting more though. Fries were good, but for $3.79 for sides, it was not very many. I expected a larger portion. Other than the side prices being a little steep , this will definitely become a favorite. They also have burgers, ribs, chicken tenders, and much more. Sides also include green beans and okra, and other veggies. Meals are $16.99 with 2 sides and a drink. The girls working were so sweet and helpful. So glad it's just about 5 minutes away! read more

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The food is amazing. I had the chicken salad. You get a lot of chicken salad and the bread, the bread is delicious. I had sweet potato fries for a side and they were so good. I've had the pork taquitos, they are amazing as well. Prices were not crazy either. The service was excellent. read more

Oct 26 Came here a couple times. Not bad. It used to be good for a quick bite while on the run. Staff is fine. Sides arent anything to write home about. Burgers are alright. BBQ was def not worth the price. I rank my decisions to eat somewhere again as: 1 star - if someone else buys it I won't eat it, I would rather go hungry. 2 star - if I'm hungry, no other options are open and someone buys it - I would consider eating it 3 star - I'm ok with eating it as long as someone else pays 4 star - I will eat again and pay for it and be a semi-regular customer 5 star - I will travel for good food and pay good money and be back on a regular basis and maybe even pay for yours just so we can go read more

So we were in the area and seen some really nice pics for Bubba and franks. Serviced by Sandy, who gave awesome service and very knowledgeable of the menu gave the following recommendation to get the Brisket Philly combo with okra and sweet tea It was great will be back next time. read more

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Stopped in for a quick lunch, staff is super friendly and welcoming. The place is clean and comfortable and the decor is cute fits the theme. I ordered the grilled chicken sandwich and mac and cheese both were good! The mac & cheese was kind of small, but I'm just greedy. Everything was in my hand in 10 minutes. Friendly and Quick service, Good food way better than all of the surrounding fast food places. read more

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This place is amazing! Mac and cheese bites were 10/10. Definitely coming back we got brisket quesadilla cheeseburger, and mac & cheese bites and I felt like I didn't order enough. It was so great. read more

It had been my experience that most of these Smokehouse BBQ joints in the area are "ok, but I've had better". Bubba & Franks Smokehouse made me have a refreshing view of that old clique of thinking. Couldn't have been a better choice for Friday night dinner. I had the Brisket quesadillas and a Bacon Cheese Burger. Wifey had the Fried Chicken Sandwich. Unfortunately she wanted a fried chicken dinner, and thats what we ordered. But the small print revealed the dinner was actually a sandwich. The quesadillas are a hit! Tender smoked brisket cooked to perfection heated between a flour tortilla with cheese and served with sour cream and pico-d. Be sure and have napkins for this one cause you gonna need em. The burger was even more amazing! It was at least a quarter-pound patty grilled-smoked to perfection with cheese, bacon and the kicker, dill pickle chips. The fried chicken sandwich was served hot and delicious. Bubba & Franks hit the spot on all levels. Food was ready when we arrived and it was fresh and hot. Looking forward to trying them again, you should too. Happy Yelping!!!! read more

Bubba & Franks Smokehouse BBQ - Bacon Cheese Burger - Barbeque Near Me - Hampton, Virginia

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I ordered 8 oz of the brisket and what I got was such a mess. It was covered in sauce and it wasn't tender at all. Honestly I took a single bite then threw the rest out. What a waste. read more

EDIT 12/6/2023 I got lunch here today and wasn't pleased. I ordered my usual, a bacon cheeseburger with only lettuce. I received no bacon, and when I brought it up to the new cashier who took my order, she wanted to argue with me instead of just admitting there was a miscommunication and fix the problem. She clearly needs more training. Also, this isn't the first time they messed up my bacon cheeseburger order. I don't know what's so difficult about it. read more

My family and I stopped here for food while traveling, and we weren't disappointed. We decided to split all of the things on the menu that sounded appetizing, and it was ready to eat fairly quickly. They have really efficient service, and the people are very inviting. The overall ambiance of the restaurant was pretty welcoming, and it made the overall experience feel extremely positive. This had to be some of the best barbecue that I've ever had. If I'm ever back in town, this is the first place I'd eat at again. read more

The service was great and the food, as always, was so good! Definitely recommend. Don't forget to try their banana pudding as well. The portions are huge. You will not leave hungry. read more

Best burgers we've had! Chargrilled & large! Friendly service & can't wait try to their bbq sometime soon! The chicken and dumplings & Brunswick stew were really great too. read more

Bubba & Franks Smokehouse BBQ - Yummy! - Barbeque Near Me - Hampton, Virginia

Always good food. Chicken and dumplings were very good. Pulled pork good, smoked hamburgers also worth a try. Prepared quickly and politely. Smokehouse ambiance despite being in a strip mall. Lots of take away so must be good. read more

Great NC Bbq! Friendly staff and a very clean establishment. I have been coming here a ling time and the food is consistently delicious. The fries are amazing ad well read more

Delicious, smoky bbq. The ribs are absolutely amazing and worth the visit just for those.

Food was amazing. Customer service was even better. This place was recommended to us and needless to say, we were not disappointed! The NC style chopped pork is honestly the closet thing I've had in Virginia to authentic NC barbecue. The brisket Philly was delicious! My fiancé loved it. The sides were delicious. Everything was well-seasoned and hot. They also have a drive through, so if you call your order in you can pick it up through the drive through. 10/10 would recommend this place. We will definitely be eating here again! read more

Bubba & Franks Smokehouse BBQ - Carolina NC Style (Chopped Pork) - Barbeque Near Me - Hampton, Virginia

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Conveniently located. Friendly staff and ambiance. Okay BBQ to me. I'll have to give it another try one day.

BBQ Brisket Quesadilla the best! Nc Chopped Pork this tastes so good as well! Ribs - Half Rack so good! read more

Nice place and good vibes but it's only really good for the meats; the sides aren't impressive. The macaroni isn't baked and the corn is rubbery. Service is great A+ read more

This second time the ribs that I ordered were chewy, dried up, and I could not eat them. I could not cut them with the knife. They were too dried up, the good flavor was still there but this batch was probably reheated too many times. Everything else was good, according to my wife and son their food was delicious. read more

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This place is freaking ridiculous!!! Fast service. Good flavors. 90% or the food is made to order. The Triple B burger is F***ing killer! Taquitos are so good and the quesadillas are perfect! Those onion rings though!!! Hell yeah! The only thing that missed the mark in my opinion was the hush puppies. I thought they needed to be fried longer for extra crunch and more flavor. Not bad, but not amazing. Little spice, ok maybe way more spice. (I get you are serving the masses here!) But still this place deserves 5 stars! It's clean. Great small place, decorated cute. Whoever the bad ass chick was working the register, taking orders and serving the food, she is bad to the bone! (She is navy veteran) Thanks for her service! I didn't want to write this review due to being selfish and not wanting it to be busy when we come back, Haha. But no joke ; run don't walk to this place! read more

Bubba & Frank's Smokehouse BBQ sounded authentic and it was. A small fast casual rib and wing house on Floyd Thompson Blvd in Hampton, VA, with limited menu, ordering with the cashier and table delivery, it has a small dining room with ten or so tables. We four ordered two salmon, brisket and half rack rib dinners. Each came with two sides and a few hush puppies. Baked beans, cole slaw and sweet potato fries were in small styro cups on the large plates required to hold them and the mains. The ribs were mine. Excellent bark and a real nice tangy sauce. Pull off the bone tender. Gave one to each of my family and devoured the last three. Delicious. Loved the beans and slaw, too. One tart and savory, the other cool and crunchy sweet. Got a taste of the salmon and brisket. The fish was a fresh steak with a very good glaze. Surprisingly tasty. I think we scored their last two pieces. The brisket came as a hash, chopped and mixed with a North Carolina style heavy sauce. My son expected the traditional sliced and barked smoked beef, and was disappointed by what he received. I tasted and liked it as it was, but understood his feelings. For me, it would have been better with two fried eggs on top for breakfast with coffee and toast, but otherwise it was a decent variant of the better known dish. Prices were very fair. Service was friendly, but limited to taking orders and bringing platters to the table. All in all I would return to this or the other Bubba's & Frank's to get my BBQ freak on next time in Virginia. read more

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Well, I normally only write bad reviews. But this place was awesome and deserves the applause. I had the Brisket Philly sandwich combo with Brunswick stew and both were really good. The only thing negative I could say about this place since I only are there for lunch is why close on Mondays and your side dishes are a bit overpriced. But other than that I look forward to going here for lunch as often as one can afford to. highly recommended! read more

I have been coming here for years! The chopped Carolina bbq is my favorite as its super flavorful. Super cute kitchy decor has southern authenticity. Love the service and the staff is always super friendly too! read more

The pulled pork sandwich wasn't very good, and the Mac & cheese tasted like it came out of a can.

I ordered the half smoked chicken special. It was still $11.99, the same price as usual, but the difference was my drink was included. The chicken was coated in their sopping sauce, which is a thicker red barbecue sauce with a little bit of smoke & pepper in it. It was a very satisfying sauce without being too heavy. The chicken was moist, I only wish the skin could be a little crisper. It also came with four hush puppies and two sides. Now I am not from the south, I have not eaten a ton of hush puppies in my life, but these were tremendous. They were cooked well without being overdone, and they had a good corn type of flavor to them. I didn't expect to eat all four, but I did. For the sides, the coleslaw was not overly creamy and heavy, which is a good thing. And the sweet potato wedges were okay, though they came with a ton of cinnamon and sugar on them. I got charged a little bit extra for the sweet potato wedges, I just wish I had been told that before I was actually charged. The service was very friendly. It is a good barbecue place, comparable to some of the others I've had in this area, except this is more of a fast-casual type of setting. read more

Raised in the southeast I am a huge smoked BBQ fan. I imagine the founders of Bubba and Frank's are Pitmasters Extraordinaire. I felt like the product I was served in the Portsmouth, VA restaurant was not representative of what enabled a successful dining experience. The full rack of ribs tasted like burnt BBQ sauce. The smoked pulled pork and brisket lacked smoke flavor and if not for the large amount of BBQ sauce, it would've have been flavorless. A disappointing experience. I was looking forward to some good smoked BBQ. read more

In a store front on Magruder Next to Wendys. I tell you this so you won't miss it. You CANT miss it,because it was the tastiest bar b q, crunchiest sweet potatoes, and loveliest burger. The service was beyond out of this world. Friendliest most helpful young lady at the counter. She spoke Spanish which was a triple plus for my picky 88 year old mum. She helped us order and explained some of the entrees with such detail your mouth watered. We had the wings which were wonderful and fresh. The ribs were melt in your mouth. Highly recommended. The best place you can stop to eat. read more

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I bought the pull pork sandwich and collard greens on the side. The pull pork was cooked okay EXTRAA greasy! no seasoning tho so it was bland not even barbecue sauce. Like come on now it was my first time I didn't know you had to ask for that if you did. Now these greens are HORRIBLE please do not buy them they taste like tar honestly. I couldn't even finish my first bite. These need to get taken off the menu immediately! It was so bad this was my first Yelp review in 8 months lol. Not to mention the lady that rung me out wasn't the friendliest but hey that's what we deal with now. No hate just do better it's all love respectfully read more

Bubba & Franks Smokehouse BBQ - Collards - Barbeque Near Me - Hampton, Virginia

It was delicious, with great, quick service! I got the mushroom burger and onion rings and they were both amazing!! We'll definitely be back. read more

I've passed by this place dozens of times but never noticed it tucked into a small shopping center. It is definitely a casual restaurant, with the decor a bit outdated. It happened to be a 72 degree day outside and inside the restaurant felt extremely warm. I wish they turned on the AC. That was about the only negative. The employees were warm and friendly. We were given chips and salsa for the wait. The chips were a bit hard but the salsa had a nice sweet taste to it. My brisket sandwich was flavorful and juicy. I can do without their cole slaw next time though. Overall, I'm pretty impressed with the food considering the cheap price. I'd say go here if you're looking for reasonably priced bbq in a fast food environment. read more

Bubba & Franks Smokehouse BBQ - Brisket sandwich - Barbeque Near Me - Hampton, Virginia

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Fire. Everytime i go here its delicous. Best bbq in the local 757. I cant wait to go back.

First of all all I have to say is OMG! I'm visiting my son from California and this is his first time here and mine as well! The food here is amazing and reasonable! Get the brisket quesadilla and get the brisket barbecue sauce! The salsa is amazing taste like my strawberries on Sammy get home! My son got the pork pulled sandwich it was crispy and delicious paired with french fries that were amazing! If the hush puppies and they were like deep fried cornbread. The coleslaw was very light and refreshing would've been great on top of the pulled pork sandwich. read more

Bubba & Franks Smokehouse BBQ - Barbeque Near Me - Hampton, Virginia

I wanted something good & smoked before heading back to work for another grueling 5 hours so i headed over to bubba & Franks to get my fix. Lots of good smells coming from the kitchen but I set my sights on the smoked chicken wings (duh). I ordered 8 with the Meegy sauce which is a sweet/spicy duo. The wings were a nice size & tender. The taste was good, though I could've used a little more kick. They also have 3-4 sauces out that you can take with, i decided to mix all 3 & it was delicious! Overall the service was pretty quick, cute & clean inside & the food was good! read more

Bubba & Franks Smokehouse BBQ - Barbeque Near Me - Hampton, Virginia

We kept passing by this place on our way to Langley and decided to try it out. I wish we would of came here sooner. The food and staff are amazing! They also give a military discount, which is always nice. This place was beyond delicious read more

Bubba & Franks Smokehouse BBQ - Pulled Pork, mac and cheese, sweet potato fries, brisket philly - Barbeque Near Me - Hampton, Virginia

Smokey as heck inside. Cook dropped food and just served it. Told them about the roach they did nothing. read more

Bubba & Franks Smokehouse BBQ - A roach hanging out on the pig. Smokey as heck inside. Watched cook drop a bag of food and serve it. Told them about the roach, did nothing. - Barbeque Near Me - Hampton, Virginia

Twice we have come and something on the menu has been "out". Either that or the kitchen staff just didn't feel like throwing more in the frier (taquitos specifically). Also, cashier staff could use some customer service training. Crack a smile! When you look like you don't want to be there it's obvious to those excited to be having dinner out somewhere. Otherwise, baked beans and cole slaw are great and hush puppies are always a hit. read more

Took a chance on this BBQ joint, & was very impressed! Hubby got 1/2 rack of ribs w fried okra and hush puppies. I got the pulled pork sandwich, with collards and French fries. It was delicious!! They have a wide variety of everything! Prices were decent also! Super sweet staff, and very clean. The 30 minute drive was totally worth it, however the owner needs a location in Virginia Beach! read more