Love this place. They always do a great job on my Australian shepherd. It is easy to get an…read moreappointment, able to get him in within a day or two of me calling.

Every full groom has been great . Sophie shows no separation anxiety when she is dropped off . They…read moreare excellent with our baby .

I'm fostering a dog who sheds a lot. The furminator shed-less treatment is just what I was hoping…read morefor. The staff are always so kind, friendly & sincere. Love this place, highly recommend!!!!

Unfortunately, this is not a business I can recommend if you have specific grooming instructions…read morefor your dog. Our Irish Setter has been groomed here multiple times, yet the services have consistently felt lazy and inconsistent. Most recently, the grooming job was extremely poor, as shown in the photos. Despite our dog having an established "file" and us communicating our instructions directly to the groomer, we were later told it was still our responsibility to ensure everything was explained again. After we called to express our concerns, they asked us to send photos as evidence of the grooming. Following an investigation and conversations with both the owner and store manager, they admitted the groom was not up to their standards and apologized, which we did appreciate. What was disappointing, however, was the resolution they offered. Instead of refunding the service, they offered a discount on a future appointment. That felt presumptuous, considering this experience left us with little confidence in trusting them to groom our dog again. They also mentioned that, if we returned, they would make sure a groomer who "specializes in setters" handled him next time. This was frustrating to hear because our dog has been groomed there multiple times already, and that option was never previously mentioned.

Always professional, love the location and the staff are great with Harley They put the cutest…read morebandanna or bows in their ears if you want that. My dog prefers no bows

Lulus pet salon and spaw is 5 star service for your beloved doggie! Professional and caring staff,…read moreno other place like Lulus :)

Honestly this is the place to go for pet grooming in this area. They're very friendly and make…read morebooking appointments so easy for you. They're almost always available for those emergency bath situations. They also send nice photos of my puppy after his bath. Whether you have them come to you or bring your little pet in, I've been grateful for the opportunity to support this business.

I just used 4 Pets Mobile for the first time. They did a wonderful job with my 2 senior dogs and…read morewere less expensive than my previous groomer. I highly recommend them.

The customer service and onboarding was smooth. I appreciate Diana's kindness and patience with my…read more2 kittens. Will definitely be returning in the future.

Took 5hrs to groom my Golden Retriever and the cut was terrible and his hair was still wet when we…read morepicked him up and his toes, and panties were not trimmed.

Terrie is amazing! I love how she comes to the house to keep my dogs calmer. She's so great with…read morethem. My little one is very nervous and she was so patient with her. The dogs look amazing and can't wait for her to come back.

She is coming in a week but is very pleasant on the phone, and is flexible for scheduling. I am so…read moreexcited to see how she and my dogs together. I'll post an update with pics if possible once the grooming has been done. Also I had forgotten to say that she had offered me a tremendous discount for Grooming because I was in a hardship. I am in a hardship, and I have a fixed income and she wanted to get my three dogs in shape so I could afford to keep them groomed. But upon her reading the beginning of this, she got very angry and said that it hurt her, and it was all very positive, and the whole thing seemed a little immature to me. So she told me to find another groomer, and said she was done, and I told her I would remove this whole thing if she just honored her end and did the grooming this one time, but she refused to. Just want to give people a heads up that something like this could very well happen again. Update: I will not use this venue as a place to argue with someone. But when there is a lie... The first paragraph of my review was posted first, and she thought I was being judgmental and told me to find someone else. I did not leave that full review until after that. Terri I hope you do okay in your business.

She did such an excellent job I will be returning. Thank you so much. She did a same day Appoinment…read moreand took such good care of my dog

Highly recommend this fabulous grooming establishment. Debbie is award-winning year after year!!!…read moreToday I took my new black puppy to her and was so thrilled with the grooming I wanted to make sure I posted it for others to go and have a great same experience that I did!!!

Alright I haven't been in 4 years, but let me tell you Rick is the best. The only reason I haven't…read morebeen back is because we moved and I'm writing this review because I'm debating driving back just to get my dog groomed. Rick listens to want you want, takes care of your dog as if it were his own, and does a fantastic job. Marley and I haven't been able to find anyone better or even up to par here in South Florida. Nothing but good things to say about this place

I took my dog here a few weeks ago for the first time, and I was very happy with the experience…read more Typically when I go get my dog groomed, my expectations are that I will receive my dog back with shorter hair and the areas I cannot clean up myself will be attended to...however, I am never happy with the haircut and my cute dog always comes back with an "ugly" cut that doesn't suit him. Often times my mom would say my dog looks like Betty Boop with the way the groomer trims his ears. This however, was not the case here at the Winter Park Pet Villa. My dog actually looked cute after his haircut! The groomer knew what he was doing, and not only did I get my dog back with shorter hair, but the style suited my dog. The groomer knew how to cut my dog's hair to fit his breed. The groomer was very nice and accommodating to what I wanted. There are 8 time slots available each day. The order the dogs are dropped off between 8-10 will determine what order the dogs are groomed. Depending on the number in line, the groomer can give an estimate time your dog will be ready for pickup. I definitely recommend this place, and I will be returning.

Late on Friday night when I found myself in possession of my fiance's dad's dog, I had no idea what…read moreto do when I saw he desperately needed a grooming. So, I took to Yelp, like I usually do, and when I saw DogStar had Heather and Brent's approval, I knew they had to be my first contact. I sent a message late at night expecting a response in the morning. Much to my surprise, Joseph answered my message in under five minutes, instructing me to call in the morning and he'd do his best to squeeze me in. I called first thing in the morning, and it worked out for them to send Dan to us in the mobile grooming truck less than two hours later. He did a wonderful job with Rocky (getting him all clean and shaved and the full works) and I'm extra grateful because he let us know about an ear infection, so we were then off to find a vet. Would definitely recommend them and use them if I get a dog while in the area.

I am sure their work is great but the communication skills are the worst I have witnessed. I have…read moretried to message them on Yelp, called the business phone number for weeks now and nothing. When I finally reached someone they told me to text them which I did and it's been two days with no response. Why tell someone to text you if you want respond back? So in total I have been trying to reach them for 2-3 weeks now. To the owner if you are this busy where you can not answer texts, Yelp messenger, business phone, cell phone then tell new customers you can't take new clients, it's the respectful thing to do.